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4 Business Ideas That Changed the World: Emotional Intelligence

HBR IdeaCast

CHAPTER

Emotional Intelligence vs. IQ: A Historical Perspective

This chapter explores the contrasting reception of 'Emotional Intelligence' and 'The Bell Curve' upon their release, highlighting the shift towards valuing emotional skills over traditional IQ metrics. It discusses the challenges and skepticism faced by emotional intelligence, while presenting personal anecdotes of growth through emotional awareness in professional settings. Ultimately, the chapter emphasizes the transformative impact of emotional intelligence on workplace culture and productivity.

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