#94: Global Coalition Loyalty Insights with Payback's CEO Bernhard Brugger

1

Introduction

00:00 • 3min

2

The Payback Journey

03:23 • 2min

3

The Evolution of Payback Points

05:21 • 2min

4

The Power of Multi-Channel Marketing

07:41 • 4min

5

The Importance of Localization in a Digital Company

11:55 • 2min

6

How to Be a Successful Tech and Product Company

13:48 • 2min

7

Payback: The World Leader in Coalition Bernie

15:47 • 3min

8

The Importance of Reach and Communication in a Pandemic

19:16 • 3min

9

The Importance of Digital Communication in Customer Relationships

22:30 • 3min

10

The Impact of COVID on Customer Behavior

25:24 • 4min

11

The Future of E-Commerce

29:48 • 3min

12

The Importance of Localization Fees

32:27 • 4min

13

The Importance of Face-to-Face Communication

36:17 • 4min

14

The Importance of Teamwork in a Competitive Country

40:42 • 3min

15

The Importance of Flexibility in the Workplace

43:59 • 2min

16

The Importance of Diverse Teams in the Payback Business

45:33 • 2min

17

Let's Talk Loyalty: A Look at Diversity and Inclusion

47:15 • 2min