#94: Global Coalition Loyalty Insights with Payback's CEO Bernhard Brugger
Let's Talk Loyalty
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The Impact of COVID on Customer Behavior
I think that's incredible because like you, will we still be doing postal mailings? I would probably have guessed no 10 years ago. Yeah. And I do agree with you, Bernie. You know, sometimes it's just really nice to get some personal mail actually. It's not something in this part of the world that we really have too much. But certainly when I'm back in Ireland, it's, you know, it's lovely. It's where things that are special come in. Whereas I think before, I think there was a phase where everything that came by post was maybe just the bills, whereas now for me, all my bills are digital. That's probably less
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