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The Parlor Room

Sunil Gupta on Data-Driven Digital Marketing Strategies

Oct 21, 2024
Sunil Gupta, the Edward W. Carter Professor of Business Administration at Harvard Business School, shares his expertise on digital marketing strategies. He discusses the transformative impact of data analytics, emphasizing its role in creating personalized marketing approaches. Gupta unpacks the rise of AI and its implications for marketers, stressing the importance of adapting skills. He also explores the strategic complexities of navigating target audiences and highlights key performance indicators, ensuring organizations maximize their marketing effectiveness.
32:30

Episode guests

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Quick takeaways

  • Data analytics is essential for crafting effective marketing strategies, allowing companies to gain a competitive edge through consumer insights.
  • Understanding the distinctions between high-and low-involvement products is crucial for resource allocation in marketing campaigns to maximize impact.

Deep dives

The Evolution of Digital Marketing

The landscape of digital marketing has undergone significant changes, particularly in how brands interact with consumers and distribute their products. Previously, launching a brand required substantial resources to secure advertising space and retailer shelf space, limiting competition primarily to large companies. Today, barriers to entry have diminished with the emergence of e-commerce and direct engagement through social media, enabling smaller brands to flourish in a saturated market. Furthermore, marketing has evolved into a two-way communication process, where brands co-create their identity with consumers, who now play an active role in shaping brand narratives.

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