From Prospecting to Proposal: How LinkedIn, Terminus, and Salesloft use video to land meetings and close more deals
Aug 22, 2023
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Tyler Lessard, an expert in using video to enhance the buying experience, joins the podcast to discuss aligning with buyer preferences, the shift in communication methods with buyers, building familiarity and trust in sales using video, the power of videos in information consumption, embedding videos in cold emails, creating and customizing video content for sales and proposals, and new product releases from Vidyard.
Using personalized videos outside of face-to-face conversations can create familiarity and build rapport with prospects.
Video can grab and maintain prospect attention throughout the sales process, leading to greater engagement and response.
Videos can enhance communication by providing more value and a higher return on investment compared to emails, and can be used for education and creating clarity in complex concepts.
Deep dives
Using Video to Enhance Prospect Familiarity
In this episode, Tyler Lessard from Vidyard introduces the FAME framework (Familiarity, Attention, Momentum, and Education) to leverage video and other asynchronous forms of communication in sales. By using personalized videos, sellers can create familiarity and build rapport with prospects outside of face-to-face conversations. One example highlighted a seller who demonstrated the impact of their solution by showing a live search result, instantly grabbing the prospect's attention and generating interest.
Earning and Maintaining Prospect Attention through Video
Video is a powerful tool to grab and maintain prospect attention throughout the sales process. It can be used in various stages, from outbound prospecting to following up with prospects. An example showed a seller who recorded a video while viewing the prospect's LinkedIn profile, making hyper-personalized observations and connecting it to her offering. These videos caught prospects' attention and created curiosity, leading to greater engagement and response.
Using Video to Create Momentum in the Sales Cycle
Momentum can be sustained in the sales cycle by using videos to address questions, share updates, and provide value during moments of downtime. Instead of waiting for the next live call or meeting, sellers can proactively use videos to answer queries, offer additional information, and keep the deal moving forward. Videos act as a catalyst to maintain engagement and highlight the seller's personality, building trust and rapport with prospects.
Enhancing the Message with Videos
Videos can enhance the effectiveness of communication by providing more value and a higher return on investment compared to emails. By including videos, the message becomes more personal and familiar to the audience, allowing for better engagement. Depending on the situation, it is important to consider whether videos will enhance the intended message or if a summary of the video content is sufficient.
Educating and Creating Clarity with Videos
Videos are a powerful tool for education and creating clarity. Our brains process visual and auditory information more effectively, leading to better learning, understanding, and retention of complex concepts. When there are points in the sales process that require explanation or clarity, videos can be used to educate the audience effectively. Whether through pre-recorded videos or custom screen shares, videos enable sellers to deliver quality information and create a better understanding for buyers.