#6677

Mentioned in 5 episodes

Uncommon Service

Book •

Mentioned by

Mentioned by

Anne Morriss

as containing steps on how to apply the principles discussed in the episode.

Mentioned by

Dorie Clark

when discussing research on the service industry and strategic decision-making.

Mentioned by

Anne Morriss

and

Frances X. Frei

when discussing strategic trade-offs in business and personal life.

Mentioned by

Dori Clark

as a book about service industry businesses that explores why some are awesome while others are mediocre.

Mentioned by

Anne Morriss

when discussing the challenges of balancing work and family life.

Mentioned by

Dorie Clark

as a source of inspiration for her concept of 'deciding what to be bad at'.

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