Anne Morriss, a leadership coach and co-author of "Move Fast and Fix Things," teams up with Frances Frei, a Harvard Business professor and her co-author, to tackle the art of problem-solving. They argue that every problem, whether business-related or personal, can be resolved through simple logic, authenticity, and empathy. They introduce the 'trust triangle' framework and share a structured five-day approach to enhance team collaboration. Plus, discover how humor can foster a positive environment while overcoming challenges!

Dr. Frances X. Frei from Harvard Business School discusses building trust in organizations and diagnosing root business problems. She emphasizes the 'trust triangle' of authenticity, logic, and empathy. Insights on addressing trust wobbles, urgent change, root causes, trade-offs for excellence, and AI in business transformation are shared.