Frances Frei, a Harvard Business School professor and former Uber executive, shares her insights on simplifying communication for greater impact. She discusses strategies for building trust and fostering inclusion, emphasizing the balance of authenticity and empathy. Frei highlights the importance of storytelling in problem-solving and the role of clarity in dialogue. She also pays tribute to comedians for their ability to make complex ideas relatable, while underscoring the joy and intent behind effective communication.

Anne Morriss, a leadership coach and co-author of "Move Fast and Fix Things," teams up with Frances Frei, a Harvard Business professor and her co-author, to tackle the art of problem-solving. They argue that every problem, whether business-related or personal, can be resolved through simple logic, authenticity, and empathy. They introduce the 'trust triangle' framework and share a structured five-day approach to enhance team collaboration. Plus, discover how humor can foster a positive environment while overcoming challenges!

Frances Frei, a Harvard Business School professor and co-host of the TED Media podcast Fixable, dives into the complexities of return-to-office policies. She challenges the popular belief that in-person work boosts productivity, revealing employee preferences for flexibility. Frei discusses how these mandates can adversely affect diversity and talent retention, particularly among top performers. Additionally, she explores the transformative impact of AI on workplace dynamics and offers tips for more effective meetings, emphasizing the importance of emotional intelligence in leadership.