How to Be a Better Human
How to fix any problem (w/ Anne Morriss and Frances Frei)
Nov 18, 2024
Anne Morriss, a leadership coach and co-author of "Move Fast and Fix Things," teams up with Frances Frei, a Harvard Business professor and her co-author, to tackle the art of problem-solving. They argue that every problem, whether business-related or personal, can be resolved through simple logic, authenticity, and empathy. They introduce the 'trust triangle' framework and share a structured five-day approach to enhance team collaboration. Plus, discover how humor can foster a positive environment while overcoming challenges!
40:50
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Quick takeaways
- Adopting a mindset focused on fixing problems with urgency enhances the efficiency in addressing both personal and organizational challenges.
- Building trust through empathy, authenticity, and laughter is essential for effective problem-solving and nurturing collaborative team environments.
Deep dives
The Myth of Moving Fast and Breaking Things
The philosophy of moving fast and breaking things has shaped the innovation landscape but may not be the most effective approach. Successful leaders prioritize solving problems efficiently while ensuring the well-being of their stakeholders, including customers and employees. As noted in a TED Talk, the idea that progress necessitates some level of destruction is misleading; true advancement can occur without sacrificing quality or accountability. Adopting a mindset focused on fixing rather than breaking is crucial for fostering sustainable growth.
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