Think Fast Talk Smart: Communication Techniques cover image

Think Fast Talk Smart: Communication Techniques

109. Simplify! How to Communicate Complex Ideas Simply and Effectively

Oct 3, 2023
Frances Frei, a Harvard Business School professor and former Uber executive, shares her insights on simplifying communication for greater impact. She discusses strategies for building trust and fostering inclusion, emphasizing the balance of authenticity and empathy. Frei highlights the importance of storytelling in problem-solving and the role of clarity in dialogue. She also pays tribute to comedians for their ability to make complex ideas relatable, while underscoring the joy and intent behind effective communication.
24:35

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Building trust involves actively addressing areas of mistrust and debunking common myths.
  • Prioritizing inclusion sets the foundation for successful diversity and equity programs.

Deep dives

Building and Supporting Trust

Building trust as a leader involves treating trust as something that can be built and repaired. Trust is not a fixed entity, and leaders should focus on understanding its component parts and addressing any areas of mistrust. By treating trust as a continuous process and debunking common myths, leaders can actively work on maintaining and strengthening trust within their teams and organizations.

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode