Head Heart & Boots

Floodlight Consulting Group, LLC
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Mar 18, 2025 • 1h 15min

Ep 166 - "More, Better And New"

Dive into personal transformations and the importance of health as the hosts share their own fitness journeys. Discover game-changing sales strategies that prioritize foundational techniques over untested innovations. They explore the significance of client engagement through proactive outreach in the property management sector. Tips on maintaining consistency in sales and adapting to market shifts offer practical insights. Finally, the 'More, Better, New' framework introduces a fresh perspective on innovation and continuous improvement in business.
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Mar 4, 2025 • 1h 7min

Ep 165 - "Culture First With Thomasville Restoration"

Hey everyone, Chris here. In this latest episode of Head, Heart, and Boots, Brandon and I had the absolute pleasure of sitting down with Alexus from Thomasville Restoration. She blew us away with her insights on reshaping recruitment and branding in the restoration industry. Trust me, this is an episode that truly revolutionizes how you think about team building and company identity. Here’s Why We Love This Episode: Innovative Recruitment Ideas: Alexus shares how Thomasville uses their branding strategies not just externally but as a core part of their recruitment. This approach attracts top talent and creates a workplace where everyone wants to be. Building a Magnetic Culture: We dive deep into how Thomasville integrates their brand values throughout every employee interaction, transforming their workplace culture into something genuinely inviting and cohesive. Engaging and Retaining Talent: Discover the creative and effective methods Thomasville employs to keep employee engagement high and loyalty even higher. Their approach makes the company's brand a living part of their employees' lives. Thank you sponsors!  Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight  AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight C&R Magazine is the industry’s oldest and longest-running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com  Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency. https://getinsights.org/floodlight  Did you know... Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%. Business Health & Value Assessment Start Assessment Know Your Enterprise Value. See Your Potential Gaps. Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes: A Lite Valuation Of Your Business Your Value Multiplier Per Your Industry Health Assessment Per Our PYB Methodology Business Value & Growth Roadmap Tailored For You Value Acceleration Strategies
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Feb 27, 2025 • 52min

Ep 164 - "Driving Sales Through Customer Experience"

In this episode of the Head, Heart, and Boots podcast, join Chris and Brandon as they dive deep into how today's leaders can revolutionize their strategies and truly connect with their teams and customers. Here’s What You’re in For: Unlock Pain Solution Selling: In this episode, discover how tapping into your customers’ needs can radically shift your sales game. Systemize Success: Learn the secrets to crafting systems that not only fix issues but also consistently deliver a knockout customer experience. Blend Sales with Stellar Service: Find out how to seamlessly integrate sales with top-notch customer service for increased loyalty and satisfaction. Sneak Peek at Expert Panels: Get a preview of the high-level discussions at the upcoming Access conference, focusing on next-level customer experiences in the restoration industry. Thank you sponsors!  Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight  AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight C&R Magazine is the industry’s oldest and longest-running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com  Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency. https://getinsights.org/floodlight  Did you know... Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%. Business Health & Value Assessment Start Assessment Know Your Enterprise Value. See Your Potential Gaps. Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes: A Lite Valuation Of Your Business Your Value Multiplier Per Your Industry Health Assessment Per Our PYB Methodology Business Value & Growth Roadmap Tailored For You Value Acceleration Strategies
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Feb 25, 2025 • 49min

Ep 163 - Bonus Episode - "RIA, LET'S GO!"

In this Episode of Head, Heart, and Boots as we sit down with the inspiring Mark Davis to explore the transformative experiences at the RIA convention. Dive into a discussion full of personal stories, professional tips, and the real impact of community and education in the restoration industry. Why You Should Listen: Gain insights from a seasoned expert Uncover the value of RIA for growth and networking Hear about the real-world benefits of connecting with industry leaders Thank you sponsors!  Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight  AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com  Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency. https://getinsights.org/floodlight  Did you know... Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%. Business Health & Value Assessment Start Assessment Know Your Enterprise Value. See Your Potential Gaps. Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes: A Lite Valuation Of Your Business Your Value Multiplier Per Your Industry Health Assessment Per Our PYB Methodology Business Value & Growth Roadmap Tailored For You Value Acceleration Strategies
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Feb 18, 2025 • 50min

Ep 162 - "Trump, DOGE & Hitler"

Dive into a no-holds-barred discussion with Chris and Brandon as they tackle the tough topics of change in business and societal shifts in the latest "Head, Heart, and Boots" episode. They’re cutting through the noise with sharp insights and real-life leadership stories. Key Takeaways:  Change Mastery: Learn how to navigate your business through transformative times with confidence and strategic smarts. Society’s Echo: Discover how current political dramas reflect the dynamics within organizations, and what that means for leaders today. Personal vs. Professional: Get tips on balancing your personal values with your professional demands during uncertain times. Leadership Tactics: Straight talk on practical strategies from the front lines to help you lead better and smarter. Thank you sponsors!  Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight  AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com  Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency. https://getinsights.org/floodlight  Did you know... Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%. Business Health & Value Assessment Start Assessment Know Your Enterprise Value. See Your Potential Gaps. Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes: A Lite Valuation Of Your Business Your Value Multiplier Per Your Industry Health Assessment Per Our PYB Methodology Business Value & Growth Roadmap Tailored For You Value Acceleration Strategies
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Feb 11, 2025 • 40min

Ep 161 - "In Your Own Best Interest"

Tune into "Head, Heart, and Boots" as Chris and Brandon unpack the M&A game in the restoration industry. They’re dropping wisdom on prepping your business for sale and why solid leadership skills are your best bet for a lucrative exit. Whether you’re looking to sell soon or just setting up for success, this episode is packed with insider tips and real-world strategies to boost your business’s market value. Key Takeaways:  Leadership and Legacy: Learn why building a strong leadership team is crucial for a smooth and profitable business transition. M&A Insights: Get the lowdown on how M&As are evolving—think strategic partnerships over complete buyouts. Boost Your Biz: Find out how to position your company to attract top-dollar offers with practical advice from those who’ve been there. Thank you sponsors!  Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight  AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com  Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency. https://getinsights.org/floodlight  Did you know... Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%. Business Health & Value Assessment Start Assessment Know Your Enterprise Value. See Your Potential Gaps. Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes: A Lite Valuation Of Your Business Your Value Multiplier Per Your Industry Health Assessment Per Our PYB Methodology Business Value & Growth Roadmap Tailored For You Value Acceleration Strategies
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Feb 4, 2025 • 40min

Ep 160 - "Trimming The Vine"

Dive into this dynamic episode of "Head, Heart, and Boots" where hosts Brandon and Chris unpack the secrets of sustainable growth through the lens of nature's cycles. Discover how strategic rest and consistent growth can transform your business approach, drawing on insights from Floodlight Consulting Group’s successes. Whether you’re steering a startup or leading an established company, this episode offers actionable strategies to foster resilience and drive thoughtful expansion in your professional life. Key Takeaways:  Sustainable Practices: Understand the impact of steady growth versus rapid expansions. The Power of Pause: Learn how integrating rest into your business cycle can boost long-term productivity. Leadership Development: Enhance your leadership with strategies aligned with natural rhythms for a healthier work environment. Thank you sponsors!  Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight  AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com  Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency. https://getinsights.org/floodlight  Did you know... Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%. Business Health & Value Assessment Start Assessment Know Your Enterprise Value. See Your Potential Gaps. Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes: A Lite Valuation Of Your Business Your Value Multiplier Per Your Industry Health Assessment Per Our PYB Methodology Business Value & Growth Roadmap Tailored For You Value Acceleration Strategies
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Jan 30, 2025 • 46min

Ep 159 - "The Real Spirit Of Core Values"

Jump into a no-nonsense discussion with hosts Chris and Brandon as they unpack the gritty details of annual planning and the realignment of core values in today’s business and leadership environments. This episode of "Head, Heart, and Boots" dives into the real-world implications of their recent strategy sessions, which have profoundly influenced their approach to leadership and company direction. Key Takeaways:  Beyond the Basics of Annual Planning: Explore how thorough planning extends beyond mere numbers to include the vital alignment of behaviors and culture essential for a company's success. Rethinking Core Values: Find out why it’s crucial to reassess and redefine core values so they genuinely resonate, driving meaningful and impactful leadership decisions. Growth Tales: The hosts share their own stories of personal and professional evolution, emphasizing the importance of being proactive and intentional about change. Leadership Lessons That Stick: Gain actionable insights on how to streamline your leadership and management practices, making them more effective and aligned with your business goals.  Down-to-Earth Dialogues: From video game analogies to the nuts and bolts of using tools like the Gazelles planning framework, Chris and Brandon keep the conversation relatable yet rich with strategic wisdom. Thank you sponsors!  Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight  AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com  Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency. https://getinsights.org/floodlight  Did you know... Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%. Business Health & Value Assessment Start Assessment Know Your Enterprise Value. See Your Potential Gaps. Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes: A Lite Valuation Of Your Business Your Value Multiplier Per Your Industry Health Assessment Per Our PYB Methodology Business Value & Growth Roadmap Tailored For You Value Acceleration Strategies
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Jan 21, 2025 • 48min

Ep 158 - "Maybe You Need A Theme"

Join Chris and Brandon as they tear into the nitty-gritty of evolving personally and leading your business with grit in this fresh episode of the Head, Heart, and Boots podcast. They’re sharing some profound wisdom on how vital it is to be reliable and disciplined both at the helm of a business and in your personal life. Check out what’s in store:  Ditching the Old School: Forget those tired New Year's resolutions. Chris and Brandon discuss shifting gears to focus on a yearly theme that truly resonates with actionable steps.  Real Talk: The hosts share raw, real-life stories and reflections that underscore the need for consistency and dependability in everything you do. Wisdom: Absorb firsthand accounts and lessons on applying these ideas to everyday       challenges, boosting your leadership game and operational mojo. Thank you sponsors!  Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight  AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com  Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency. https://getinsights.org/floodlight  Did you know... Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%. Business Health & Value Assessment Start Assessment Know Your Enterprise Value. See Your Potential Gaps. Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes: A Lite Valuation Of Your Business Your Value Multiplier Per Your Industry Health Assessment Per Our PYB Methodology Business Value & Growth Roadmap Tailored For You Value Acceleration Strategies
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Jan 7, 2025 • 57min

Ep 157 - "Owner's Chat, With Kevin and Coral"

Welcome back to the "Head, Heart, and Boots" podcast! In this must-listen episode, we're diving deep into the real, raw journey of small business ownership through the lens of Coral Martin and Kevin Kittel, dynamic partners and franchise owners of One Tom Plumber. Discover the challenges and triumphs faced by these first-time business owners who have quickly turned a franchise into a thriving enterprise within just two and a half years. Key Takeaways:   The Human Side of Business: Learn how Coral and Kevin balance ambition with personal life, emphasizing the importance of team culture and community in business success.  Entrepreneurial Grit: Gain insights into their transition from employees to business owners, fueled by a passion for service and an unwavering commitment to their vision.  Business Growth: Explore how they strategically managed business expansion, including scaling operations, team building, and navigating the complexities of ownership.  Customer Connection: Understand the power of local branding and customer service that resonates on a personal level, making One Tom Plumber a household name in their community. This episode is a treasure trove for anyone interested in entrepreneurship, business management, or simply loves a good story of determination and success. Don't miss out on these valuable insights—perfect for aspiring entrepreneurs and seasoned business owners alike! Thank you sponsors!  Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight  AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com  Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency. https://getinsights.org/floodlight  Did you know... Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%. Business Health & Value Assessment Start Assessment Know Your Enterprise Value. See Your Potential Gaps. Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes: A Lite Valuation Of Your Business Your Value Multiplier Per Your Industry Health Assessment Per Our PYB Methodology Business Value & Growth Roadmap Tailored For You Value Acceleration Strategies

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