Head Heart & Boots Ep 171 - "Inside The Pink Culture"
Hey friends this is Chris. In this episode, Brandon and I dive into the unique internal culture of 1Tom Plumber alongside guests Leah Hanlon (one of the OGs from Icon Restoration) and Alvaro Leal (Rocky's right-hand man). This isn’t just a recap of a Discovery Day or another 1Tom Plumber promo—it's a transparent look behind the curtain at how intentional culture creation drives growth, team loyalty, and operational excellence. There's a lot of real talk about leadership, trust, "failing forward," and fostering a tight-knit work family.
[00:08:23] – Why Employees Stay (Leah’s Perspective)
[00:15:25] – Fail Forward Culture
[00:38:51] – Working Interviews: Secret Weapon
[00:51:56] – Hiring Systems and Final Takeaways
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