Head Heart & Boots

Jump into a no-nonsense discussion with hosts Chris and Brandon as they unpack the gritty details of annual planning and the realignment of core values in today’s business and leadership environments. This episode of "Head, Heart, and Boots" dives into the real-world implications of their recent strategy sessions, which have profoundly influenced their approach to leadership and company direction. Key Takeaways:  Beyond the Basics of Annual Planning: Explore how thorough planning extends beyond mere numbers to include the vital alignment of behaviors and culture essential for a company's success. Rethinking Core Values: Find out why it’s crucial to reassess and redefine core values so they genuinely resonate, driving meaningful and impactful leadership decisions. Growth Tales: The hosts share their own stories of personal and professional evolution, emphasizing the importance of being proactive and intentional about change. Leadership Lessons That Stick: Gain actionable insights on how to streamline your leadership and management practices, making them more effective and aligned with your business goals.  Down-to-Earth Dialogues: From video game analogies to the nuts and bolts of using tools like the Gazelles planning framework, Chris and Brandon keep the conversation relatable yet rich with strategic wisdom. Thank you sponsors!  Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight  AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com  Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency. https://getinsights.org/floodlight  Did you know... Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%. Business Health & Value Assessment Start Assessment Know Your Enterprise Value. See Your Potential Gaps. Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes: A Lite Valuation Of Your Business Your Value Multiplier Per Your Industry Health Assessment Per Our PYB Methodology Business Value & Growth Roadmap Tailored For You Value Acceleration Strategies

Join Chris and Brandon as they tear into the nitty-gritty of evolving personally and leading your business with grit in this fresh episode of the Head, Heart, and Boots podcast. They’re sharing some profound wisdom on how vital it is to be reliable and disciplined both at the helm of a business and in your personal life. Check out what’s in store:  Ditching the Old School: Forget those tired New Year's resolutions. Chris and Brandon discuss shifting gears to focus on a yearly theme that truly resonates with actionable steps.  Real Talk: The hosts share raw, real-life stories and reflections that underscore the need for consistency and dependability in everything you do. Wisdom: Absorb firsthand accounts and lessons on applying these ideas to everyday       challenges, boosting your leadership game and operational mojo. Thank you sponsors!  Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight  AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com  Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency. https://getinsights.org/floodlight  Did you know... Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%. Business Health & Value Assessment Start Assessment Know Your Enterprise Value. See Your Potential Gaps. Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes: A Lite Valuation Of Your Business Your Value Multiplier Per Your Industry Health Assessment Per Our PYB Methodology Business Value & Growth Roadmap Tailored For You Value Acceleration Strategies

Welcome back to the "Head, Heart, and Boots" podcast! In this must-listen episode, we're diving deep into the real, raw journey of small business ownership through the lens of Coral Martin and Kevin Kittel, dynamic partners and franchise owners of One Tom Plumber. Discover the challenges and triumphs faced by these first-time business owners who have quickly turned a franchise into a thriving enterprise within just two and a half years. Key Takeaways:   The Human Side of Business: Learn how Coral and Kevin balance ambition with personal life, emphasizing the importance of team culture and community in business success.  Entrepreneurial Grit: Gain insights into their transition from employees to business owners, fueled by a passion for service and an unwavering commitment to their vision.  Business Growth: Explore how they strategically managed business expansion, including scaling operations, team building, and navigating the complexities of ownership.  Customer Connection: Understand the power of local branding and customer service that resonates on a personal level, making One Tom Plumber a household name in their community. This episode is a treasure trove for anyone interested in entrepreneurship, business management, or simply loves a good story of determination and success. Don't miss out on these valuable insights—perfect for aspiring entrepreneurs and seasoned business owners alike! Thank you sponsors!  Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight  AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com  Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency. https://getinsights.org/floodlight  Did you know... Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%. Business Health & Value Assessment Start Assessment Know Your Enterprise Value. See Your Potential Gaps. Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes: A Lite Valuation Of Your Business Your Value Multiplier Per Your Industry Health Assessment Per Our PYB Methodology Business Value & Growth Roadmap Tailored For You Value Acceleration Strategies

In this discussion, Michelle Blevins, an industry expert from C&R Magazine, shares her insights on the restoration industry and the pivotal role of consulting in business growth. They reflect on a year filled with professional challenges and personal growth, highlighting the importance of balance between work and life. The conversation explores emotional complexities in leadership and the significance of open communication, particularly around gender dynamics. Blevins also emphasizes setting clear boundaries to enhance well-being and professional effectiveness.

In this episode of "Head, Heart, and Boots" we sit down with the ever-wise Mark Springer. Mark isn't just your typical guest; he's a seasoned pro in blending deep leadership insights with hardcore financial savvy. This episode is all about getting real with the challenges and triumphs of mastering your financial game in leadership roles. Key Takeaways:  Financial Mastery: Unpack the crucial role of financial know-how in nailing down business success and sustainability, as Mark schools us on why knowing your numbers isn’t just smart—it’s essential. Character and Self-Control: Hear how Mark's seasoned approach to life’s curveballs with a cool head can guide your own path to being a better leader. Long-term Vision: Dig into the value of playing the long game, both in life and business, with Mark’s epic tale of a 16-year quest for an elk, reflecting dedication that pays off. Solitude as a Strategy: Discover how stepping back and finding time to think deeply can clear your head and sharpen your aims, something Mark swears by for realigning life and work goals. Holistic Leadership Wisdom: Absorb the essence of leadership that goes beyond the boardroom and into the broader spectrum of life experiences and thoughtful decision-making. Thank you sponsors!  Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight  AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com  Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency. https://getinsights.org/floodlight  Did you know... Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%. Business Health & Value Assessment Start Assessment Know Your Enterprise Value. See Your Potential Gaps. Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes: A Lite Valuation Of Your Business Your Value Multiplier Per Your Industry Health Assessment Per Our PYB Methodology Business Value & Growth Roadmap Tailored For You Value Acceleration Strategies

In this episode of the "Head, Heart, and Boots" podcast, we dive into the impactful insights from our discussion with industry experts Michelle Blevins and Leighton Healey. This episode is a must-listen for anyone in the restoration industry looking to navigate the evolving business landscape! Actionable advice and a deeper understanding of the industry's current state and its future directions. Explore practical advice on enhancing business processes and team success. Perfect for business owners, service team members, and restorers looking to thrive in a changing market. Thank you sponsors!  Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight  AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com  Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency. https://getinsights.org/floodlight  Did you know... Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%. Business Health & Value Assessment Start Assessment Know Your Enterprise Value. See Your Potential Gaps. Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes: A Lite Valuation Of Your Business Your Value Multiplier Per Your Industry Health Assessment Per Our PYB Methodology Business Value & Growth Roadmap Tailored For You Value Acceleration Strategies

Dan Claps, founder of Voda Cleaning and Restoration, and John Ortega, a restoration industry veteran, delve into the pivotal role of cleaning in driving business growth. They discuss strategies for transitioning from service operator to visionary leader, emphasizing the importance of mentorship and team dynamics. Their insights into navigating the cleaning landscape highlight the need for effective systems and the integration of cleaning with restoration services. Valuable tips on marketing and fostering client relationships are also shared, making this conversation a must-listen for industry professionals.

Dive into an unfiltered conversation on the "Head, Heart, and Boots" podcast as we grapple with the tough topic of anger. Join hosts Brandon and Chris along with expert Dr. Nick Sotelo, who brings a no-nonsense approach to understanding and managing anger, exploring its impact in both our personal and professional lives. Key Takeaways:  Real Talk on Anger:   Dr. Sotelo challenges the common misconceptions about anger, presenting it as a signal to address deeper issues rather than a setback. This episode cuts through the noise, offering a clear-eyed view of anger as a primary emotion and a part of human survival instincts. Transformation Tales:   Through stories of personal change, this discussion sheds light on how acknowledging and redirecting anger can lead to significant personal growth and better relationships. The Ripple Effect:   Explore how unchecked anger can fray the threads of our closest relationships, particularly in family dynamics and team environments, and how forgiveness plays a crucial role in mending these bonds. Everyday Strategies:   Gain practical advice with straightforward strategies like the "Stop, Start, Keep" method and daily gratitude exercises, giving listeners tools to start their own anger management journey. Proactive Approach:  The episode emphasizes not waiting for a breaking point to address anger issues. It promotes ongoing self-reflection and the adoption of new, healthier habits to prevent damage before it starts. Thank you sponsors!  Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight  AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com  Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency. https://getinsights.org/floodlight    Is Your Restoration Company Running at Peak Performance? 🔸Take the 15-minute Business Opportunity Audit. https://www.floodlightgrp.com/audit This quick audit analyzes 19 critical areas of your business against industry best practices. Get a complete health check and roadmap to: - Increase Profitability - Improve Efficiencies - Gain a Competitive Edge Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business. 100% Tailored to each client Formal consulting sessions for owners and key leaders Full one-on-one access to the Floodlight team and their network of industry experts

Gear up as Brandon and Chris get real with Ed Cross, a master of the restoration and insurance game. This episode is a goldmine for anyone ready to up their game in dealing with claims and mastering the art of negotiation. Key Takeaways:  Expert Advice: Tap into Ed Cross's years of experience for building stronger relationships with clients and smoothing out the bumps with insurance adjusters for better claim settlements. Communication Tactics: Discover how to keep things positive with adjusters and why listening more than you talk can be your best strategy in negotiations. Deeper Dive: Get into the weeds on tortuous interference and its potential to change the game by stopping unfair claim denials. This is the kind of episode you’ll want to share with your team. It’s packed with scenarios you can role-play and tips that’ll sharpen your skills in client interaction and claims handling. Thank you sponsors!  Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight  AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com  Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency. https://getinsights.org/floodlight    Is Your Restoration Company Running at Peak Performance? 🔸Take the 15-minute Business Opportunity Audit. https://www.floodlightgrp.com/audit This quick audit analyzes 19 critical areas of your business against industry best practices. Get a complete health check and roadmap to: - Increase Profitability - Improve Efficiencies - Gain a Competitive Edge Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business. 100% Tailored to each client Formal consulting sessions for owners and key leaders Full one-on-one access to the Floodlight team and their network of industry experts

Dive into the latest episode where Chris and Brandon from Floodlight Consulting Group tackle the real stuff—using mindfulness to smooth out rough edges in business and personal realms. With their clients pulling in over a quarter billion this year, these guys know their stuff. They share a killer story about turning a workplace blowup into a bonding moment with a group hug, proving tough guys can get real too. Plus, they’re giving away a free business audit tool to help you pinpoint your biz's health—grab it at floodlightgrp.com/audit. Key Takeaways: Embrace mindfulness to boost your work environment and bottom line. Use emotional smarts for better leadership. Hit play, get inspired, and crank up your business game. Don’t forget to follow and drop a five-star review if it hits the mark! Thank you sponsors!  Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight  AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com  Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency. https://getinsights.org/floodlight    Is Your Restoration Company Running at Peak Performance? 🔸Take the 15-minute Business Opportunity Audit. https://www.floodlightgrp.com/audit This quick audit analyzes 19 critical areas of your business against industry best practices. Get a complete health check and roadmap to: - Increase Profitability - Improve Efficiencies - Gain a Competitive Edge Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business. 100% Tailored to each client Formal consulting sessions for owners and key leaders Full one-on-one access to the Floodlight team and their network of industry experts