

THE ULTIMATE DENTAL PODCAST
Dr David Moffet
"The Ultimate Dental Podcast" is your weekly dose of inspiration and education in the world of dentistry.
Our mission is simple: to provide you with the knowledge, insights, and strategies that will empower you to create a dental practice that thrives in your community.
This is the podcast where the world of dentistry meets the world of successful business processes, where thought leaders and industry experts reveal their best tips, tools, and strategies that you can use to help you grow your dental practice more than you ever thought possible.
Our mission is simple: to provide you with the knowledge, insights, and strategies that will empower you to create a dental practice that thrives in your community.
This is the podcast where the world of dentistry meets the world of successful business processes, where thought leaders and industry experts reveal their best tips, tools, and strategies that you can use to help you grow your dental practice more than you ever thought possible.
Episodes
Mentioned books

Jan 29, 2025 • 53min
“My Story: My Journey in Dentistry and the Lessons Learned.” with Dr Alan Stern
In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Dr. Alan Stern, who shares his journey from a challenging start in dentistry to becoming a respected figure in the field.
Alan discusses the importance of mentorship, overcoming financial struggles, and finding happiness in dentistry. He also talks about his book, 'Enjoy The Ride' which encapsulates his experiences and lessons learned throughout his career.
In this engaging conversation, Alan Stern and Dr. David Moffet explore the multifaceted world of dentistry, emphasising the importance of self-kindness, continuous learning, and the role of coaching in achieving professional success. They discuss the identity beyond being a dentist, the challenges of practice ownership, and the realities of life after dentistry.
The conversation also touches on the concept of security in life
and the importance of adapting to change, ultimately encouraging
listeners to embrace their unique journeys in the dental
profession.
What you will learn:
[01:20] Introduction and Guest Background
[03:37] Alan's Journey into Dentistry
[10:22] Overcoming Challenges and Finding Purpose
[21:55] The Importance of Coaching and Mentorship
[23:32] Writing the Book: ‘Enjoy the Ride’
[26:50] Lessons Learned and Impactful Stories
[31:50] Embracing Imperfection in Dentistry
[34:10] The Identity Beyond Dentistry
[35:10] The Importance of Coaching
[37:04] Continuous Learning and Adaptation
[38:51] Life After Dentistry: A New Chapter
[40:33] Finding Safety in Florida
[44:25] The Illusion of Security
[45:33] Creating a Rewarding Dental Career
Takeaways
Alan was the first in his family to earn a college degree.
He faced rejection from 23 medical schools before pursuing dentistry.
Financial struggles through his career led him to a quarter of a million dollars in debt.
Every dentist is doing sacred work that impacts lives.
Finding the right mentor can change your career trajectory.
Happiness in dentistry is achievable with the right mindset.
Writing a book can be a rewarding process.
Personal stories can have a profound impact on others.
Forgiveness and grace are important in one's career journey.
Opportunities often arise from setbacks and challenges.
Be as kind to yourself as you are to your patients.
Dentistry is a profession, not an identity.
Continuous improvement is key to success.
Coaching can help you break through glass ceilings.
Learning is a privilege and a professional obligation.
Security is an illusion; risks exist everywhere.
Practice ownership can lead to a comfortable life.
Don't hesitate to make necessary changes in your career.
Recognise when it's time to let go of toxic staff.
Sharing knowledge and experience is a way to give back.
Sound Bites
"I call her my guardian angel."
"You have to forgive yourself also."
"Forgive yourself for being human."
"You just have to be 1% better."
"Learning is our privilege."
"Being a practice owner is a gift."

Jan 22, 2025 • 58min
“Research Findings and Long Term Follow-up on Anterior Implants” with Dr Nicole Winitsky
In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Dr. Nicole Winitsky, a specialist prosthodontist and PhD dentist, discussing her journey in dentistry, her specialisation, and her research on single anterior implants. They explore the importance of mentorship, the challenges of balancing family and career, and the role of podcasting in sharing knowledge within the dental community.
Dr. Winitsky shares her findings on long-term outcomes of implants, including aesthetic perceptions and patient satisfaction, emphasising the need for dentists to understand patient perspectives.
In this podcast conversation, Dr. Winitsky discusses various aspects of dentistry, focusing on the importance of patient awareness, the role of education in dental practice, and the need for qualifications in implantology. She emphasises the significance of regular dental check-ups and preventive care, while also sharing her passion for spreading knowledge within the dental community.
The discussion highlights the challenges faced by dentists in addressing patient concerns and the responsibility of dental professionals to ensure the best treatment for their patients.
What you will learn:
[01:20] Introduction to Dentistry and Career Path
[04:29] Specialisation in Prosthodontics
[07:11] Research Journey and PhD Pursuit
[10:23] Podcasting as a Knowledge Sharing Tool
[13:09] Long-term Follow-up on Single Implants
[16:11] Research Findings on Anterior Implants
[19:16] Infraposition and Aesthetic Outcomes
[22:23] Patient Satisfaction and Aesthetic Perception
[30:41] Identifying Dental Issues Through Observation
[33:31] The Impact of Patient Awareness on Dental Treatment
[35:05] The Importance of Knowledge Sharing in Dentistry
[37:05] The Role of Experience in Implant Dentistry
[41:15] The Need for Qualifications in Implantology
[42:01] Aligners and Implants: Similar Challenges
[48:06] The Importance of Regular Dental Check-ups
[52:16] Prophylaxis and Preventive Care in Dentistry
Takeaways
Dr. Winitsky's journey into dentistry was influenced by her boyfriend.
She specialised in prosthodontics after years of general practice.
Mentorship played a crucial role in her development as a dentist.
Balancing family and career is challenging but achievable.
Podcasting is a valuable tool for knowledge sharing in dentistry.
Long-term follow-up studies are essential for understanding implant success.
Patient satisfaction often differs from dentist assessments of aesthetics.
Research findings can inform better clinical practices.
Understanding infraposition is important for implant success.
The importance of patient perspectives in dental aesthetics.
Identifying dental issues can be done through careful observation.
Patients may not be aware of dental problems until pointed out.
Educating patients can sometimes lead to increased anxiety about their dental health.
Knowledge sharing among dental professionals is crucial for improving practices.
Experience plays a significant role in the success of implant dentistry.
There should be qualifications required for placing implants to ensure patient safety.
Aligners present similar challenges to implants in terms of patient expectations and outcomes.
Regular dental check-ups are essential for maintaining oral health and preventing complications.
Prophylaxis and preventive care are integral to successful dental treatment.
Building awareness about dental health should start from a young age.
Sound Bites
"I really love it. it's fantastic."
"I saw that that's my guy".
"I love spreading knowledge."
"We need to treat them as such."
"It's not fair to the patients."
"We need to find it early."
"It's about health and well-being."

Jan 15, 2025 • 50min
“The Revolutionary Dental Practice Hiring Process That’s Getting Significant Results”
In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Dr. Michael Neal, the founder of Build My Team, a unique hiring service for dental and healthcare practices. They
discuss the challenges of traditional hiring methods, the innovative approach of hiring without resumes, and the importance of finding candidates who fit the specific needs of a
practice.
Dr. Neal explains the automated screening process that identifies candidates strengths and talents, ultimately saving practices time and money while improving employee retention.
In this conversation, Dr. Michael Neal and Dr. David Moffet discuss innovative hiring practices in the dental industry, focusing on automated systems that streamline the recruitment process.They emphasize the importance of finding the right fit for dental practices, the impact of team dynamics on employee retention, and strategies to enhance productivity by hiring A players.
The discussion also covers the challenges of employee turnover and how to create a positive work environment that encourages staff to stay longer and perform better.
What you will learn:
[01:20] Introduction to Build My Team
[04:20] The Old vs. New Hiring Methods
[07:12] Automated Screening Process
[10:22] Finding the Right Fit for Your Practice
[13:23] The Cost of Hiring and Opportunity Cost
[16:15] Understanding Candidate Strengths and Talents
[17:58] The Importance of Candidate Mindset
[22:21] Full-Time vs. Part-Time Employees
[25:25] Key Characteristics for Dental Candidates
[28:41] Automated Hiring Systems in Dentistry
[31:34] The Importance of Experience and Expectations
[34:03] Finding the Right Fit: A Players vs. C Players
[37:12] Reducing Employee Turnover and Enhancing Retention
[40:42] The Impact of Team Dynamics on Practice Success
[44:19] Maximizing Productivity with the Right Team
[45:29] Streamlining Hiring Processes for Dental Practices
Takeaways
Build My Team focuses on hiring without using resumes.
The traditional hiring process often leads to inaccurate and embellished resumes.
Successful organizations hire upside down, filtering out those who can't do the job.
Automated screening processes can save practices significant time and money.
Finding the right fit for a practice is crucial for employee retention.
Candidates' natural strengths and talents are more important than their experience.
The hiring process must be quick to attract top talent.
Understanding candidate mindset is essential for success in healthcare.
Full-time employees are generally preferred for lower overhead.
Key characteristics for candidates vary depending on the position.
Automated hiring systems can significantly reduce time wasted on unsuitable candidates.
Setting clear expectations about work hours and conditions is crucial in the hiring process.
Hiring inexperienced candidates can lead to discovering hidden talents and enthusiasm.
A players are essential for a successful team; they thrive in a positive environment.
Employee retention is improved when candidates are matched to their strengths and talents.
Reducing turnover can prevent a cascade effect of losing more team members.
Effective hiring processes can lead to increased productivity and practice success.
Team dynamics play a critical role in maintaining a motivated workforce.
A well-structured hiring process can alleviate the stress of recruitment for practice owners.
Creating a supportive work culture can enhance job satisfaction and performance.

Jan 8, 2025 • 53min
“Creating a Welcoming Dental Environment Using Feng Shui” with Jane Langof
In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Jane Langof, an internationally accredited Feng Shui Master and Designer. They discuss the principles of Feng Shui and how they can be applied to dental practices to create a more welcoming and calming environment for dental practice patients.
Jane explains the importance of energy flow, the impact of designon patient experience, and how to incorporate natural elements into dental spaces.
The conversation emphasises the need for dental practices to move away from intimidating designs and create spaces that promote relaxation and positivity.
In this podcast, David and Jane discuss the principles of Feng Shui, focusing on the use of mirrors, the concept of energy maps, and the challenges of implementing Feng Shui in existing spaces. Jane shares insights on enhancing environments with natural elements and the importance of creating relaxing spaces, particularly in dental practices.
They also touch on the continuous learning journey in Feng Shui and Jane's transition from accounting to this field, as well as the application of Feng Shui in commercial spaces and healthcare.
What you will learn:
[01:20] Introduction to Feng Shui in Dentistry
[14:07] Creating a Welcoming Dental Environment
[19:45] The Importance of Design in Patient Experience
[27:15] The Role of Mirrors in Feng Shui
[33:07] Challenges of Implementing Feng Shui in Existing Spaces
[40:59] The Continuous Journey of Learning Feng Shui
[47:32] Opportunities for Feng Shui in Healthcare
Takeaways
Feng Shui is about the relationship with your environment.
Creating a welcoming environment can reduce patient anxiety.
Natural materials and biophilic design enhance calmness.
Water features amplify energy and attract attention.
Inspirational quotes can replace intimidating signs in dental practices.
Balancing hard and soft surfaces is crucial in design.
A sense of arrival can improve patient experience.
Feng Shui can aid in client retention and referrals.
Design should reflect a spa-like atmosphere for patients.
Avoid signs that dictate behaviour;rather, communicate directly instead.
Mirrors can draw positive energy but should be placed thoughtfully.
Every property has a unique energy map that influences its occupants.
Working with a new floor plan design is easier than modifying an existing space.
Natural light and ventilation are crucial for a calming environment.
Music and scents can significantly enhance the atmosphere of a space.
Continuous learning is essential in the field of Feng Shui.
Feng Shui can create inviting and auspicious environments in commercial spaces.
The dental industry has untapped potential for Feng Shui applications.
Connecting with a Feng Shui consultant can provide valuable insights for homes and businesses.

Jan 1, 2025 • 1h 10min
“Understanding TMJ Pathology and The Role of Occlusal Splints” with Dr Alain Aubé
In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Dr. Alain Aubé, an expert in occlusion and TMJ pathology. They discuss Dr. Aubé's journey into dentistry, his frustrations with dental education regarding occlusion, the importance of understanding TMJ pathology, and the role of occlusal splints in treatment.
The conversation also delves into the causes of displaced discs in the jaw and the significance of preventive measures for osteoarthritis. In this conversation, Alain discusses the importance of regular imaging in dentistry, particularly the use of panoramic images and cone beam technology for diagnosing TMJ issues.
He emphasizes the advancements in night guard technology, explaining how proper adjustments can lead to significant improvements in patient outcomes. Alain also highlights the need for ongoing education in dentistry to ensure practitioners are confident in their treatments, particularly regarding TMJ and airway health.
The discussion concludes with a reflection on the interconnectedness of dental health and overall well-being, advocating for a more integrated approach to patient care.
What you will learn:
[01:20] Introduction to the Podcast and Guest
[02:35] Journey into Dentistry and Focus on Occlusion
[05:10] Frustrations with Dental Education on Occlusion
[08:06] Understanding Occlusion and Joint Pathology
[12:14] The Purpose and Function of Occlusal Splints
[22:32] Displaced Discs and Their Causes
[35:07] Preventive Measures for Osteoarthritis
[36:04] The Importance of Regular Imaging
[40:08] Advancements in Night Guard Technology
[50:29] The Evolution of Night Guard Efficacy
[57:28] Education and Awareness in Dentistry
[63:07] The Interconnection of Dentistry and Overall Health
Takeaways
Dr. Aubé had a lifelong interest in the medical field.
Frustration with dental education led to his focus on occlusion.
Understanding the system of teeth, joints, and muscles is crucial.
Occlusal splints serve multiple purposes in treatment.
Displaced discs are common and often go unnoticed in youth.
Preventive measures can help strengthen jaw structures.
The night guard creates better functioning conditions for healing.
Patient education is key in addressing dental issues.
Childhood trauma can lead to displaced discs later in life.
Regular imaging can help in early diagnosis of joint issues.
Panoramic images can reveal significant joint problems despite their limitations.
Pain is not always present in cases of osteoarthritis.
Proper education can help dentists identify joint issues more effectively.
Night guards can significantly alleviate muscle tension and
pain.
Adjustments to night guards can lead to higher success rates in treatment.
Education in dentistry is essential for improving patient outcomes.
Dentists often feel undertrained in providing effective night guards.
The relationship between dental health and overall health is increasingly recognized.
Continuing education can lead to better diagnosis and treatment in dental practices.

Dec 25, 2024 • 54min
“Future Innovations in Dental Imaging and CBCT” with Dr Jack DeGruchy
In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Dr. Jack DeGruchy, a pioneer in the field of cone beam computerized tomography (CBCT). They discuss the underutilization of CBCT in dentistry, its diagnostic capabilities, and the importance of early detection of pathologies.
In this podcast, Dr. DeGruchy shares insights on integrating CBCT into medical diagnostics, the role of AI in enhancing diagnostic accuracy, and his personal philosophy on patient care and building trust. The conversation highlights common diagnostic errors in interpreting CBCT images and emphasises the need for continuous education in the dental profession.
In this conversation, Dr DeGruchy goes on to discuss the critical role of early diagnosis in dentistry, particularly through the use of CBCT imaging. He emphasizes the importance of understanding patient lifestyles and building trust to improve health outcomes.
The discussion also touches on the future of dental technology, the challenges of patient care amidst legal concerns, and the need for continuous learning from global practices in dentistry.
What you will learn:
[01:20] Introduction to CBCT in Dentistry
[04:16] The Evolution of Dentistry and Technology
[07:09] The Diagnostic Power of CBCT
[10:32] Integrating CBCT in Medical Diagnostics
[13:17] The Importance of Early Detection
[16:24] AI and the Future of Dental Diagnostics
[19:31] Personal Philosophy and Purpose in Dentistry
[22:32] Building Trust and Relationships with Patients
[25:15] Common Diagnostic Errors in CBCT Interpretation
[28:28] The Importance of Early Diagnosis
[32:11] Lifestyle Changes and Health Implications
[35:55] Building Trust with Patients
[38:42] The Future of CBCT Imaging
[44:56] Navigating Patient Care and Legal Concerns
[48:09] Learning from Global Practices
Takeaways
CBCT technology enhances diagnosis and treatment planning.
Early detection of pathologies is crucial for patient outcomes.
AI can assist in interpreting complex imaging data.
Building trust with patients is essential for effective care.
Continuous education is vital for dental professionals.
CBCT can reveal issues not visible in traditional imaging.
Integrating dental and medical diagnostics can improve patient care.
Personal philosophy impacts professional engagement and patient relationships.
Understanding patient experiences is key to effective treatment.
Diagnostic errors often stem from a lack of knowledge or experience.
Understanding anatomy is crucial for effective treatment planning.
Early diagnosis can significantly impact patient outcomes.
Lifestyle changes are influencing health risks today.
Building trust with patients enhances their care experience.
The future of CBCT imaging holds great promise for diagnostics.
Dentists must prioritize patient health over financial gain.
Continuous improvement in practices is essential for success.
Global practices can offer valuable insights for local dentistry.
Communication with patients about their challenges is vital.
Awareness of legal implications in dentistry is necessary.
Sound Bites
CBCT is underutilized in the dental profession.
We need to find out as early as we can.
AI can see more shades of grey than we can.
We can't take for granted that you're 50 years old.
What's your greatest challenge right now?

Dec 18, 2024 • 1h 5min
“Medical Billing and Reimbursement Challenges in Dental Practices” with Kandra Sellers
In this episode of the Ultimate Dental Podcast, Dr. David Moffet speaks with Kandra Sellers, a medical billing specialist with over 35 years of experience in the dental field.
They discuss the importance of understanding the oral-systemic connection, the role of medical billing in dental practices, and the challenges of reimbursement in the dental industry.
Kandra shares her journey from dental hygiene to medical billing and emphasises the need for dental professionals to advocate for their patients overall health.
The conversation also touches on the importance of screening for conditions such as sleep apnoea, along with the need for a shift in how dental professionals are perceived and compensated.
In this conversation, Kandra Sellers and Dr. David Moffet discuss the complexities of medical billing in dentistry, the importance of providing value in dental services, and the need for dental professionals to elevate their standards of care.
They explore how leveraging medical billing can benefit dental practices and improve patient outcomes, particularly in addressing caries risk and overall oral health.
The discussion emphasizes the necessity of patient education and the potential for dental professionals to make a significant impact on their patients overal health.
What you will learn:
[01:20] Introduction to Dental and Medical Billing
[03:02] Kandra's Journey in Dentistry
[05:32] The Oral-Systemic Connection
[11:20] The Role of Medical Billing in Dentistry
[16:23] Reimbursement Challenges in Dental Practices
[21:54] The Importance of Screening for Sleep Apnea
[27:01] The Disconnect in Dental and Medical Care
[32:04] Redefining Dental Professionals
[33:30] Patient Care and Time Management
[35:10] Understanding Medical Billing in Dentistry
[41:00] The Importance of Value in Dental Services
[45:50] Leveraging Medical Billing for Dental Practices
[50:34] Addressing Caries Risk and Patient Education
[55:21] Elevating Standards of Care in Dentistry
Takeaways
Kandra Sellers has over 35 years of experience in dentistry.
The oral-systemic connection is crucial for patient health.
Medical billing can help dentists get reimbursed for health-related services.
Screening for sleep apnoea is essential but often overlooked in dental practices.
Patients often do not seek dental care due to misconceptions about insurance coverage.
Dental professionals should redefine their roles as healthcare providers.
The current dental reimbursement model limits the quality of patient care.
Advocating for patients overall health is a key responsibility for dental professionals.
Medical billing in dentistry lacks transparency compared to dental practices.
Patients are willing to pay for valuable services if communicated effectively.
Dental professionals should leverage medical billing to enhance patient care.
Caries risk assessment is crucial for maintaining oral health.
Standard of care in dentistry often falls short of what is possible.
Many dentists are unaware of the potential for medical billing.
Reimbursement rates for dental evaluations are significantly lower than for medical evaluations.
Sound Bites:
We have to look at the patient as a whole.
We are a medical specialty and the things that we do are important.
I just don't understand our profession.
Patients will pay for that stuff all day long.
We need to be helping our patients save their own lives.

Dec 11, 2024 • 57min
“The Promising Future of Endodontics” with Professor Francisco Acero Penagos
In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Dr. Francisco Acero Penagos, a young specialist endodontist from Chile.
They discuss Dr. Acero's journey from Colombia to Chile, his experiences in dental education, and the challenges and advancements in endodontics.
The conversation covers the current state of endodontics in South America, the integration of new technologies including lasers, and the ongoing debate between root canal treatments and dental implants.
Dr. Acero shares insights on the importance of clinical practice in education and the promising future of endodontics.
In this conversation, Dr. Acero discusses the significance of preserving natural teeth, the importance of staying updated with advancements in endodontics, and the value of interdisciplinary collaboration in dentistry.
He also emphasises the role of prosthodontists in restoring teeth after endodontic treatment and shares his passion for educating future dentists.
Dr. Acero also reflects on the future of endodontics, highlighting the shift towards minimally invasive techniques and the ongoing relevance of root canal treatments in dental care.
What you will learn:
[01:20] Introduction to Dr. Acero and His Journey
[07:23] Life as a Specialist Endodontist
[11:54] Endodontics in South America
[14:54] Advancements in Endodontic Technology
[22:03] The Role of Lasers in Endodontics
[24:41] Root Canal Treatment vs. Implants
[28:17] The Importance of Natural Teeth
[31:38] Staying Updated in Endodontics
[33:41] Interdisciplinary Collaboration in Dentistry
[37:49] Assessing New Materials and Techniques
[40:49] The Rewards of Being an Educator
[49:08] The Future of Endodontics
Takeaways:
Dr. Acero's journey into endodontics began with a personal trauma.
Education and mentorship played a crucial role in Dr. Acero's development.
Balancing clinical practice with teaching is a challenge for specialists.
Endodontics in South America is evolving but faces technological barriers.
The use of mechanised systems is prevalent in modern endodontics.
Lasers are revolutionizing endodontic treatments with new possibilities.
Root canal treatments have a high success rate compared to implants.
Maintaining natural teeth is preferable to implants when possible.
The Gentle Wave system represents a promising advancement in endodontics.
Continuous education and adaptation to new technologies are essential for dental professionals.
Having your own body parts is the best option in dentistry.
Staying updated with the latest research is crucial for dental professionals.
Interdisciplinary collaboration enhances treatment outcomes in dentistry.
Restoration is key to the longevity of root-filled teeth.
Minimally invasive techniques are the future of endodontics.
Inspiration and passion are essential for a fulfilling dental career.
Educating students can change their perspective on endodontics.
Root canal treatments will remain relevant in the future of dentistry.
The dental community must adapt to new materials and techniques.
Endodontics plays a vital role in preserving natural teeth.
Sound Bites:
"I had a dental alveolar trauma."
"I started to feel this love for this specialisation."
"I work from Monday to Saturday as an endodontist."
"It's always better to have your own body parts.'
"Your best friend has to be a prosthodontist."

Dec 4, 2024 • 57min
"How to Build Yourself a Purple-Cow-Wow Dental Practice!!" with Dr Robert M. Pick
In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Dr. Robert Pick, a periodontist from Chicago and founder of the Purple-Cow-Wow Facebook group for dentists.
They discuss the importance of branding in dentistry, the concept of standing out in a crowded market, and the significance of team building retreats for practice success.
Dr. Pick shares insights on the power of video in enhancing patient engagement and communication, emphasizing that personalised video follow-ups can significantly improve patient satisfaction and loyalty.
In this engaging conversation, Dr. David Moffet and Dr Pick explore the nuances of patient care in dentistry, emphasising the importance of the personal touch, understanding patient profiles through DISC, and the significance of preclinical interviews. They discuss how creating a unique patient experience can lead to higher case acceptance as well as better team morale.
The conversation also touches on the importance of effective communication within a dental practice.
What you will learn:
[01:20] Introduction and Guest Introduction
[03:56] The Concept of Purple Cow Wow
[08:55] Building a Unique Brand in Dentistry
[13:30] Team Building and Retreats for Success
[19:48] The Power of Video in Patient Engagement
[27:40] The Power of Personal Touch in Dentistry
[30:40] Understanding Patient Profiles with DISC
[41:45] The Importance of Preclinical Interviews
[45:24] Creating a Unique Patient Experience
[49:21] Team Communication and Morale Boosting
[53:13] The Journey of Writing a Book
Takeaways
The concept of Purple-Cow-Wow emphasises standing out in dentistry.
Branding is crucial for success in a competitive market.
Team building retreats can enhance practice culture and performance.
Video communication engages patients more effectively than text.
Personalised video follow-ups can improve patient satisfaction.
Mentorship plays a vital role in professional development.
Understanding your unique selling proposition is key to success.
Customer service principles from other industries can be applied to dentistry.
Regular team meetings can help identify strengths and weaknesses.
The mouth-body connection is an important topic for patient education.
Video communication can significantly enhance patient relationships.
Personalized follow-ups can create lasting impressions on patients.
Understanding patient personalities through DISC can improve interactions.
Preclinical interviews are crucial for case acceptance.
Creating a unique patient experience sets a practice apart.
Team communication boosts morale and fosters a positive work environment.
Effective communication is key in addressing patient anxieties.
A well-designed preclinical interview room can enhance patient comfort.
Writing a book can be a rewarding but challenging endeavour
Sound Bites
"You want to help others super succeed."
"You have to have the right team."
"Video engages 1200 times greater than text."
"Video, video, video, video."
"You got to do what you got to do."

Nov 27, 2024 • 45min
“Building Trust and Strong Relationships with Patients” with Dr. Hadis Atajafari
In this episode of The Ultimate Dental Podcast, Dr. David Moffet interviews Dr. Hadis Atajafari, a dentist from Iran who practices in India. She talks here about her personal struggles as a practitioner in building a strong dental practice, and her journey to become a dental coach.
Dr. Hadis Atajafari shares her journey into dentistry, the challenges she faced early in her career, and how she overcame them. She emphasises the importance of self-development, understanding one's strengths and weaknesses, and building trust with patients.
Dr. Atajafari also discusses the significant changes in dentistry, such as advanced technology and safer instruments.
She highlights the importance of building strong relationships with patients, prioritising trust, and creating a positive practice environment.
Additionally, she offers advice for young dentists, including the need for self-analysis, continuous learning, and focusing on profitability.
What you will learn:
[01:20] Introduction and Background
[08:11] Challenges Faced Early in Career
[12:41] Changes in Dentistry: Technology and Safety
[15:32] Building Strong Relationships with Patients
[21:34] The Future of Dentistry
[24:20] Work-Life Balance and Personal Development
[25:51] Continuing Education and Clinical Skills
[28:56] Motivating and Aligning Team Goals
[33:00] Improving Profitability of Dental Practices
[39:30] Advice for Young Dentists
Takeaways
Self-development and understanding one's strengths and weaknesses are crucial for success in dentistry.
Building trust with patients is essential and requires effective communication and a positive practice environment.
Continuous learning and staying updated with advancements in technology and techniques are important in dentistry.
Prioritising profitability involves time management, prioritising high-profit treatments, and delegating tasks.
Young dentists should focus on self-analysis, continuous learning, and building strong relationships with patients.
Sound Bites
Building Trust and Strong Relationships with Patients
Adapting to Changes in Dentistry: Technology and Safety
"If we have a top-notch clinic as a dentist, but we don't have
people, we have nothing."
"Building trust with patients starts outside the clinic. It's all
about trust."
"As long as human beings have teeth, dentistry is very good."


