The Dentalpreneur Podcast w/ Dr. Mark Costes cover image

The Dentalpreneur Podcast w/ Dr. Mark Costes

Latest episodes

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Dec 13, 2024 • 40min

2137: From Grit to Glory

On today’s episode, we dive into an inspiring talk from Dr. Mark Costes that explores the pivotal moments that shape a life, the power of perseverance, and the importance of embracing challenges to unlock potential. Mark shares a deeply personal journey, from growing up as the son of immigrant parents to becoming a dentist and a successful entrepreneur. With a passion for teaching and coaching, he connects life lessons from sports, business, and personal struggles, emphasizing concepts like trajectory events, the championship mindset, and the Four Futures framework. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
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Dec 12, 2024 • 35min

2136: Breaking Barriers in Business and Mental Health Pt. 2

On today’s episode, Mark wraps up his insightful conversation with Kevin Tallman, CEO of Mango Voice. Kevin shares how Mango Voice has differentiated itself in a competitive market by focusing on superior customer experience and cutting-edge technology. From call summaries integrated with practice management systems to advanced sentiment analysis, Kevin explains how Mango is revolutionizing communication for dental practices. The discussion takes a personal turn as Kevin candidly shares his battle with anxiety and depression, the life changes that triggered it, and how he found effective solutions through diet, exercise, sleep, and genetic testing. Together, Dr. Costes and Kevin highlight the importance of focusing on mental health and share actionable tips for anyone struggling, emphasizing the power of empathy, community, and proactive health measures. EPISODE RESOURCES mangovoice.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
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Dec 11, 2024 • 33min

2135: From Zero to $100M and Beyond Pt. 1

On today’s episode, Mark dives into an inspiring conversation with Kevin Tallman, CEO of Mango Voice. Kevin shares his journey from scaling a logistics company to $100M and exiting to a Fortune 100 company, to his leadership at Mango Voice, a leading communication platform for dental practices. Kevin discusses the challenges of scaling businesses, the importance of clarity in vision, and building a culture that fosters long-term success. They explore Mango Voice’s meteoric growth, 30X-ing its value since 2017, and the strategies that turned a struggling business into a thriving enterprise. Kevin also opens up about the emotional and physical toll of entrepreneurship, the lessons from his post-exit reflections, and why building impactful businesses drives him more than money ever could. Stay tuned for part two of this conversation! EPISODE RESOURCES mangovoice.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
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Dec 10, 2024 • 32min

2134: Dental Wellness Essentials Pt. 2

On today’s episode, we have the second part of the October Mastermind with Dr. Cristian Pavel, where he delves deeper into Dental Wellness Essentials. He shares practical strategies to balance the nervous system through rest, mindful practices, and movement, highlighting how these can regulate parasympathetic and sympathetic states. Dr. Pavel emphasizes the importance of proper rest—doing nothing, creating mindful sleep routines, and minimizing distractions like blue light—and explores the transformative power of breathwork inspired by techniques such as Wim Hof breathing and cold immersion. He also reflects on his personal journey with yoga, fasting, and structured morning routines, encouraging others to find their own pathways to vitality, connection, and inner peace. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
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Dec 9, 2024 • 28min

2133: Dental Wellness Essentials Pt. 1

On today’s episode, we hear from Dr. Cristian Pavel during the October Mastermind, where he explores the transformative power of wellness, mindfulness, and breathwork. Dr. Pavel highlights the detrimental effects of chronic stress and distraction, emphasizing how being present and leading with curiosity, love, and compassion can foster inner peace and stronger connections. He also discusses the pivotal role healthcare professionals play in promoting holistic health, showing how improving one’s own well-being can positively impact patients, families, and communities. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
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Dec 6, 2024 • 55min

2132: Expansion Stack

On today’s episode, we welcome Jake Conway, founder of Custom Practice Analytics and a longtime expert in the Dental Success world. Jake dives deep into the essential signs and strategies for expanding your dental practice, answering key questions like “When is the right time to grow?” and “What numbers should I be tracking?” From hygiene scheduling benchmarks to managing overhead costs, Jake provides actionable insights to help you decide when and how to expand, whether it's adding more operatories, hiring an associate, or refining your systems for efficiency. This conversation is packed with tips to maximize growth and profitability while avoiding common pitfalls. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
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Dec 5, 2024 • 26min

2131: Proactive Marketing Strategies Pt. 2

On today’s episode, Mark and marketing expert Ryan Gross, CEO of CMO Share, unpack the evolving dental marketing landscape and the pivotal role of operational alignment. Ryan shares insights on AI’s growing impact, the importance of data-driven decision-making, and how transparency—like sharing pricing on your website—builds trust and attracts patients. They discuss the critical balance between internal operations and marketing strategies to maximize ROI and patient conversions. With proactive planning and a focus on speed, adaptability, and personalized targeting, this episode is packed with actionable advice for practices navigating 2025’s competitive marketing environment. EPISODE RESOURCES http://www.mycmoshare.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
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Dec 4, 2024 • 31min

2130: Proactive Marketing Strategies Pt. 1

On today’s episode, Mark dives into the complexities of dental marketing and patient acquisition with industry expert Ryan Gross, CEO of CMO Share. Ryan shares his latest insights into how economic shifts are driving changes in patient behavior, from the growing demand for immediate dental appointments to the rise of searches for financing options and special offers. Together, they unpack data-driven strategies to adapt marketing efforts and internal systems for maximum impact. Whether you're running a startup practice looking to build a patient base or an established office optimizing for high-value treatments, Ryan’s actionable tips, including leveraging AI tools and targeting emergency and sedation dentistry, are game-changers. EPISODE RESOURCES http://www.mycmoshare.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
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Dec 3, 2024 • 28min

2129: Scaling Global Impact Pt. 2

On today’s episode, we continue our conversation with J.W. Oliver, the driving force behind SupportDDS and ZimWorks.com. J.W. shares how his company has revolutionized outsourcing by providing highly trained, university-educated team members to dental and medical practices worldwide. From call answering and insurance verification to high-level accounting and IT support, J.W.'s teams not only solve staffing shortages but also deliver cost-effective, top-tier results for businesses. J.W. discusses his commitment to maintaining world-class working environments for his 1,200+ employees, ensuring they thrive in state-of-the-art facilities with benefits, wellness programs, and cultural support. He explains how his flat-rate pricing structure makes scaling easy and why his model significantly outpaces traditional hiring methods in efficiency and quality. The episode also highlights J.W.'s "51% mandate," dedicating more than half of company profits to global ministries and philanthropic initiatives. From supporting orphanages to funding education and medical training, J.W. exemplifies the transformative power of purpose-driven business. Mark and J.W. wrap up with insights into their shared passion for global missions and adventure, from mountain summits to community outreach, and discuss plans to collaborate on future initiatives. EPISODE RESOURCES https://jwoliver.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
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Dec 2, 2024 • 31min

2128: Scaling Global Impact Pt. 1

On today’s episode, we sat down with J.W. Oliver, a dynamic entrepreneur and the managing partner of SupportDDS and ZimWorks.com. With over 30 years of experience spanning 20 ventures, J.W. shares his journey from selling Pop Rocks as a kid to creating a global outsourcing powerhouse that employs over 1,200 people in Zimbabwe, Zambia, and Costa Rica. Discover how J.W. merges purpose with profit, giving back 51% of earnings to ministries worldwide while providing sustainable employment in regions with high unemployment rates. In this engaging conversation, J.W. reveals the challenges and triumphs of building a business that values culture and community while meeting the rigorous demands of industries like healthcare. He delves into the importance of hiring practices, the logistical hurdles of global operations, and why fostering a sense of belonging in teams is crucial for retention. If you're grappling with hiring issues or considering remote teams for your business, this episode is a must-listen. Stay tuned to hear how J.W. has not only scaled a global enterprise but has also stayed true to his mission of creating meaningful change across the globe. EPISODE RESOURCES https://jwoliver.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

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