Evernest Property Management Show

In this discussion, Bryan Jenkins, President of Gentone Property Management and a veteran with 25 years in the field, shares his fascinating journey from the military to managing properties for major corporations. He delves into the essential role of relationships amid the rise of AI in property management. Bryan highlights the importance of diversifying portfolios and navigating market cycles, while suggesting that AI should enhance rather than replace human effort. He also reflects on the challenges of remote work and the future landscape of the industry.

Jeremy Tallman and Scott Hallberg, co-owners of T&H Realty Services in Indianapolis, share their insights on maintaining a remarkable rental owner churn rate below 15% while managing 1,200 doors. They discuss the critical role of nurturing client relationships and prioritizing renewal processes. The duo emphasizes the importance of educating property owners about market trends and maintenance costs to enhance retention. They also delve into the significance of hiring the right talent and promoting a learning culture within their growing company.

Discover the six brutal truths behind managing a property management business. Learn why self-leadership is challenging and how the 'Circle of Insanity' can hinder progress. Embrace the pain of reflection as a catalyst for growth and understand the importance of daily disciplines. Explore how aligning team aspirations with company goals fosters effective collaboration. Uncover the various stages of growth in property management and the leadership styles needed for success. Culture is a key player in ensuring your business's longevity!

In this discussion with Ray Hespen, founder of Property Meld, listeners discover how maintenance execution is crucial for property managers looking to boost net operating income (NOI). Ray shares eye-opening data on how maintenance behaviors can significantly influence tenant renewal rates, especially within the critical first 90 days. He explores strategies for aligning incentives between property managers and owners, proactive budgeting methods, and the integration of AI and innovative insurance solutions in maintenance. Tune in for transformative insights!

Brad Johnson, CEO of ProfitCoach and a leading expert in scaling property management businesses, shares invaluable insights for property managers. He discusses the tough transitions to delegation and how to avoid business bottlenecks. Johnson emphasizes the critical role of uniformity in property management agreements and suggests a strategic first hire based on individual skill sets. He also delves into essential growth strategies and how to prepare a business for sale, ensuring it appeals to potential buyers.

Gray Hall, a key player in acquisitions at Evernest, shares invaluable lessons learned from buying over 30 property management companies. He reveals that acquisitions often come with unexpected challenges, including the intricacies of business integration and the importance of building trust with new owners. Hall emphasizes the necessity of local market knowledge and a dedicated acquisition team. Plus, he dives into the complexities of managing diverse owner expectations and the profound impact on employees during these transitions.

Brad Johnson, CEO of Profit Coach, shares his expertise in financial strategies tailored for property management companies. He reveals how the bottom 10% of clients can drain resources and stresses the importance of identifying profitable relationships. Discussing his unique journey from pastor to CEO, Brad emphasizes financial clarity and preparation for selling businesses. He also highlights the potential of ancillary services to boost revenue and encourages a shift in focus from door counts to true profitability for long-term success.

In this discussion, Todd Reid, Broker owner of DKRentals.net, dives into his dramatic journey from losing everything in the 2008 financial crash to managing 470 properties in Atlanta. He shares actionable steps for aspiring entrepreneurs, emphasizing the grind of property management and the power of community. Todd reflects on the adrenaline of deal-making versus the benefits of stability in recurring revenue. He also reveals why aiming for 1,000 doors no longer intrigues him and highlights the importance of mentorship in his success.

Most property managers think their trust accounts are set up correctly, but many are completely wrong - and that can lead to devastating consequences. In this episode of The Evernest Property Management Show, Marshall Fulton from Enterprise Bank breaks down the truth about trust accounts, FDIC insurance, and so much more. Contact Marshall on his LinkedIn or by emailing mfulton@enterprisebank.com. You'll learn: The two questions every property manager should ask their banker to avoid disaster down the line The most common mistake property managers make (and what to do instead) How property managers within HOAs should approach banks to maximize success Which popular software can handle both property management and HOA needs The one thing the best operators do to scale their business   Plus: Why bankers try to keep HOA members out of their software How private equity impacts acquisitions, sales, and purchases in the property management industry =================================== Connect with Matt and Spencer at Evernest: Evernest.co Guest: Marshall Fulton, Enterprise Bank Link: Connect with Evernest Link: Evernest YouTube Channel (@ThreeHundredToThreeThousand) (Watch this episode and more!) Visit the Podcast Website: Evernest.co/podcasts Email the Show: podcast@evernest.co =================================== Production House: Flint Stone Media Copyright of Evernest 2025.  

Trent Ratliff, a property management owner with an impressive growth from 200 to 1,000 doors, shares his journey through the challenges of the 2008 market crash. He reveals the single decision that transformed his career and discusses the unique investors that supported his rapid expansion. Trent emphasizes the importance of sustaining long-term relationships and creating a positive work environment. He explores the necessity of engaging with local property management groups and shares insights on the impact of AI on the industry.