Evernest Property Management Show

Courtney Parks is the Principal Broker & Director of Operations at Allegiance Property Management, actively shaping the future of the property management industry. She shares her unexpected journey from journalism to real estate and the challenges of shifting perceptions about the profession. Courtney highlights the importance of intentional culture and leadership development within teams. She shares a hilarious roofing mishap that taught her valuable lessons about systems and communication, alongside strategies for building relationships and maintaining a stellar online reputation.

Dylan Scroggins, Founder of Kalmar Group and recruitment expert in property management, shares invaluable insights on effective hiring. He discusses why storytelling matters in recruitment and highlights the 'Grinder' interview technique to identify top talent. Dylan reveals the common mistake of confusing personal rapport with actual job suitability. Additionally, he emphasizes strategic recruitment approaches and when to hire outside your network. With anecdotes from coaches like Nick Saban, he showcases how strong hiring can build a winning team.

Hunter Terryn, Director of Sales at Evernest, dives into the art of building a top-notch sales team. He shares insights on effective onboarding processes that emphasize cultural fit and strategic training. The conversation highlights the balancing act between individual performance and teamwork, alongside the significance of rapid lead response. Hunter also tackles whether sales skills are innate or can be developed, and the essential elements of constructing a successful sales pipeline. This episode is packed with actionable strategies for sales leaders!

Explore what sets top Business Development Managers apart in the property management world. Discover the crucial traits, like personality and market knowledge, that define high performers. Learn how effective hiring practices and follow-up strategies can transform average salespeople into exceptional ones. The conversation highlights the power of building relationships and trust for long-term success, alongside the essential role of BDMs in representing brand values. It's a treasure trove of insights for anyone in sales!

Thinking of selling your property management business? Discover how market shifts since 2021 have impacted valuations and led many to feel stuck in a 'slog.' Learn the crucial role of density in profitability and what makes a company attractive to buyers. Explore red flags that can derail deals and essential strategies for boosting your company's value—even years before selling. Seller financing is on the rise, so get insider tips on navigating today's complex landscape and effectively managing transitions.

Discover the seven common pitfalls property managers face when scaling their businesses. The hosts share valuable insights on the importance of hiring the right talent and documenting processes to avoid confusion. Learn how effective delegation and training can pave the way for success, and hear stories from their own experiences growing a company from 30 to 20,000 doors. Plus, they discuss building trust and communication with investors, all while adding a dash of humor. It’s a perfect blend of wisdom and laughs!

This episode dives into the ambitious journey of managing 23,000 doors and aiming for 250,000 by 2024. The hosts discuss the significance of strategic partnerships and the complexities involved in recent acquisitions. There's a focus on the importance of aligning values with workplace culture and communication strategies during transitions. They reflect on the financial risks of big deals while celebrating daily victories, all while navigating the evolving landscape of property management and leveraging technology for future growth.

In this episode of the Evernest Property Management Show, we discuss the company's journey through 2022 and 2023, focusing on the challenges and strategies implemented to optimize the business during a plateau. We dig into the benefits of having great people over processes and discuss our efforts to raise capital, adapt to market disruptions, and rethink our growth strategy.  We also discuss the development of our proprietary software, 'OPEn', to improve operational efficiencies. We also reflect on long-term vision and the importance of communication and patience during plateauing growth, preparing the team for future opportunities and significant acquisitions in late 2023. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: Evernest.co/podcasts Email the Show: podcast@evernest.co =================================== Production House: Flint Stone Media Copyright of Evernest 2025.

In this Evernest Property Management show episode, Spencer Sutton and Matthew Whitaker share challenges they faced and lessons learned from both failure and success. The discussion covers several topics: acquisitions, expanding into new markets like Denver, Atlanta, and Virginia, hiring issues, and staff departures. They also explored the integration of new team members like Tra Griffin, Dan Crumpton, and Graham Robinson and the management of institutional properties. The episode wraps up with lessons from the rapid growth in late 2022 and plans for navigating the business plateau in 2023. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: Evernest.co/podcasts Email the Show: podcast@evernest.co =================================== Production House: Flint Stone Media Copyright of Evernest 2025.

The hosts share their journey through the challenges of expanding into new markets like Nashville and Atlanta. They discuss early hiring strategies and the significance of team fit for growth. Insightful anecdotes highlight the use of innovative solutions, such as Rently Lockboxes, to tackle inefficiencies. The discussion also touches on the complexities of acquisitions and the importance of operational integration. Expect real stories and practical advice on building a nationwide brand in property management.