Dylan Scroggins, Founder of Kalmar Group and recruitment expert in property management, shares invaluable insights on effective hiring. He discusses why storytelling matters in recruitment and highlights the 'Grinder' interview technique to identify top talent. Dylan reveals the common mistake of confusing personal rapport with actual job suitability. Additionally, he emphasizes strategic recruitment approaches and when to hire outside your network. With anecdotes from coaches like Nick Saban, he showcases how strong hiring can build a winning team.
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volunteer_activism ADVICE
Hire Only What You Need
Only hire roles you truly need by identifying outputs and working backwards, not by emulating competitors.
Avoid hiring prematurely or based on ego since it wastes resources and dilutes team quality.
volunteer_activism ADVICE
Scale Hiring Beyond Your Network
Move beyond hiring from your immediate network as your business grows; seek talent externally and professionally.
Improve interviewing skills by practicing often and adopting structured approaches like "The Grinder."
question_answer ANECDOTE
Origin Of "The Grinder" Interview
Spencer Sutton and Matt Whitaker created "The Grinder" interview technique through prolonged, intense candidate interviews.
They used it to see how candidates handle pressure until their 'head explodes,' revealing true talent.
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In 'Who Not How', Dan Sullivan and Dr. Benjamin Hardy introduce the 'Who Not How' framework, which challenges the traditional 'how' mindset by encouraging readers to ask 'who' can help achieve their goals. This book teaches how to delegate tasks effectively, find experts who can handle specific challenges, and create transformational relationships. By adopting this mindset, readers can free up time, build supportive teams, and achieve their biggest goals while maintaining personal freedom and reducing burnout.
Who
The A Method for Hiring
Geoff Smart
Randy Street
In 'Who: The A Method for Hiring', Geoff Smart and Randy Street offer a comprehensive and structured approach to hiring top talent. The book outlines a step-by-step method to ensure that the right candidates are selected, emphasizing the importance of defining the job, finding A players, and conducting effective interviews. It also provides strategies for avoiding common hiring mistakes and ensuring long-term success.
In this episode of The Evernest Property Management Show, Spencer and Matthew sit down with longtime friend and recruiter, Dylan Scroggins — Founder of Kalmar Group and property management’s unofficial headhunter.
They cover:
Why your “founder story” doesn’t matter to an A-player (and what does)
The #1 role property managers get wrong when hiring
When it’s time to stop hiring from your network and start hiring like a pro
The Grinder: a brutal but brilliant interview technique that exposes true talent
Why most PMs think they need a “director” before they actually do
What great storytelling has to do with great recruiting
How to hire someone that makes you nervous (in the best way possible)
The mistake of confusing “good at lunch” with “good at the job”
How Nick Saban built a dynasty using recruiting as his superpower — and how PM owners can do the same
A step-by-step hiring process for teams under 500 doors (including the exact order of interviews)
Plus:
A hilarious origin story of the term “The Grinder”
Spencer and Matthew’s keys to finding, landing, and keeping A-players
Dylan’s worst reason to hire someone — and it’s one most PMs fall for
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Connect with Matt and Spencer at Evernest: Evernest.co
Evernest Property Management Show 
