On this episode of 3 More Questions, you'll hear David Novak's answers to: What are some ways leaders can hone in on who their customers really are? Why do you believe Tractor Supply Company's stock performed as well as it did from 2000-2020? How do you train your people to do the right thing with customers? ———GO DEEPER Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — Download today in the App Store Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! Subscribe to the How Leaders Lead podcast to ensure you never miss an episode!

Let’s be honest: just because people work for the same company doesn’t mean they’re on the same team.As a leader, how can you truly get your team unified and working together? This conversation with Joe Scarlett, the former CEO of Tractor Supply Company, is full of practical ideas and insights. You’ll also learn: One small tweak you might need to make to your bonus structure A blueprint for conducting a successful site visit Why it’s important to open up and share company details with your team How Tractor Supply Company avoided getting squashed by big competitors like The Home Depot and Walmart ———FEATURED RESOURCEThe How Leaders Lead mobile app Download the app and scale up your leadership skills in under 2 minutes a day

On this episode of 3 More Questions, you'll hear David Novak's answers to: What made you hire Tim in the first place? What’s your vision for the How Leaders Lead app and why do you believe it will be so powerful for leaders? What’s a story from your career about a time when someone helped you win, and how did that impact you as a leader? ———GO DEEPER Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — Download today in the App Store Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! Subscribe to the How Leaders Lead podcast to ensure you never miss an episode!

Explore the importance of helping others win to achieve personal success. Learn marketing mistakes to avoid, the impact of developing strong leaders in youth programs, and how to refine your definition of success. Discover innovative ways to build a stronger team dynamic and support others in reaching common goals.

David Novak discusses the importance of hiring to reduce turnover rates and achieve success. He emphasizes patience in the hiring process. The podcast also delves into leadership insights for C-suite roles and strategies for leading in a new industry.

Former CEO of Potbelly and Sears, Aylwin Lewis, shares insights on creating happy teams and cultures while achieving results. Topics include strong cultures driving efficient operations, lowering turnover rate, listening to frontline employees, and practical tips for better public speaking.

David Novak, leadership expert and author, discusses topics such as preparing fired employees for their next role, making time to listen as a leader, and recognizing and encouraging behind-the-scenes contributors.

NFL Hall of Famer Lynn Swann shares his insights on building strong relationships with your team and what it takes to develop more leaders. He also discusses his experience playing in a Super Bowl and the emotions that come with it. Additionally, Swann talks about his decision to run for governor and the challenges of being an athletic director. Don't miss the lightning round of questions and the importance of family support in his career.

David Novak discusses leadership skills and gives advice to leaders on topics like handling rejection, tracking customer needs, mapping the customer journey, and inspiring innovation.

Learn from Lisa Lutoff-Perlo, former CEO of Celebrity Cruises, about persistence and overcoming obstacles as a leader. Discover how to better understand customer needs, deal with doubt, adjust leadership style, and unite a team. Gain insights into the changing definition of luxury and how Celebrity Cruises celebrated International Women's Day. Dive deep into leadership skills with the How Leaders Lead app or sign up for coaching from David Novak's Weekly Leadership Plan.