The Home Service Expert Podcast
Tommy Mello: $200 Million Founder|Forbes, Inc., Entrepreneur Columnist
The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+), Cameron Herold (former COO of three $100M+ companies), etc.
Episodes
Mentioned books
4 snips
Mar 27, 2018 • 39min
Building A $100M Legacy In Entrepreneurship And Life
Cameron, a natural-born entrepreneur, has built two multi-million dollar companies by 35, including growing 1-800-GOT-JUNK? dramatically. He discusses the importance of delegation and establishing effective systems for business growth. Cameron shares valuable life lessons on balancing work and relationships, emphasizing intentional living. He also highlights how embracing neurodiversity can lead to unique strengths in entrepreneurship. Listeners will find practical strategies for achieving personal fulfillment while building a legacy.
Mar 20, 2018 • 49min
Creating Huge Demand For Your Business Using Direct Marketing
Gary, a seasoned CEO with over 15 years in leadership and marketing, shares his wealth of knowledge on creating demand through direct marketing. He discusses the vital role of personal relationships in sales and leadership. Coupons remain powerful even in the digital age, and tracking marketing effectiveness is key for success. Gary emphasizes data analytics for targeted reach and highlights the balance between outsourcing and in-house operations. His insights on maximizing strengths and building effective teams make this a must-listen for entrepreneurs.
7 snips
Mar 14, 2018 • 1h 2min
Creating a Customer-Driven Company Culture
Michel, an expert in customer experience and employee engagement, runs a successful $10M/year restaurant. He discusses the power of employee engagement in creating a positive company culture and shares recruitment strategies that prioritize internal talent. Michel reveals how small gestures can significantly boost customer loyalty and emphasizes the value of genuine relationships in business. He also recommends essential reads for entrepreneurs while exploring gamification techniques to enhance team motivation and customer interactions.
Mar 6, 2018 • 1h 3min
Empowering Your Employees To Scale Your Business 10x
Ellen is a successful franchisor, helping launch a plumbing franchise to 47 locations and $40 million in sales in under 2 years. Recently, Ellen and her partners launched ZOOM DRAIN Franchise Company, LLC, an exciting and unique franchise opportunity, currently in 8 locations. In this episode, we talked about mentorship and leadership, as well as effective business management strategies...
4 snips
Feb 27, 2018 • 1h 21min
Grow Your Business 100x Through The Franchising Model
Nick, the owner, co-founder, and president of College Hunks Hauling Junk, shares insights from building the largest U.S.-based hauling and moving company. He discusses the transformation from a college idea to a successful franchise, emphasizing the importance of leadership, culture, and effective recruitment. Nick highlights the role of technology in enhancing customer service and business performance. He also explores innovative hiring strategies, gamification for employee motivation, and crafting actionable plans for business growth.
Feb 20, 2018 • 1h 20min
Finding Your Highest Calling As A Leader
Larry Janesky, founder and CEO of Basement Systems Inc., shares his insights on leadership and business success. He discusses the importance of hiring great employees and cultivating a positive company culture. Janesky emphasizes evolving leadership through technology and the necessity of effective delegation. He explores building sustainable systems and processes to enhance customer satisfaction and employee confidence. The conversation underscores personal growth and authenticity as crucial elements for impactful leadership.
Feb 14, 2018 • 1h 28min
The Seven Superpowers To Supercharge Your Home Service Business
Al, the President of The 7-Power Contractor, shares his insights on supercharging home service businesses. He reveals seven strategic powers, emphasizing the importance of delegation and mentorship in fostering success. The conversation covers navigating generational challenges, effective marketing strategies, and smart acquisitions during downturns. Al highlights customer engagement, training, and the crucial role of financial management for sustainability. His anecdotes and practical advice inspire market leaders to overcome barriers and thrive in the industry.
Feb 7, 2018 • 54min
Delivering An Outstanding Customer Experience With HomeAdvisor
Craig is the President/CEO of HomeAdvisor, a $500M+ home service company that’s also the world’s largest digital marketplace for home services. In this episode, we talked about company culture, marketing, customer service…
Jan 29, 2018 • 58min
Leading Your Home Service Business with Power
Mike slogged for many hours before he found the key to success and built New Jersey’s largest home services company. Last year, he sold off the business to focus on helping other business owners. In this episode, we talked about business mindsets, marketing…
Jan 29, 2018 • 1h 23min
The Mindset Of A Successful Business Owner
Kenny, a seasoned entrepreneur, scaled his plumbing company from scratch and now focuses on transforming blue-collar mindsets through coaching. He shares insights on balancing multiple businesses while maintaining personal freedom. The conversation delves into the power of a positive mindset, embracing resilience, and adapting to technological advancements in the home service industry. Kenny emphasizes the necessity of structured systems for growth and the importance of nurturing talent and market awareness to thrive in business.
