Getting Your Booking Rates To As High As 90%

Susy, a Major Accounts Manager at Callcap, shares her expertise in enhancing booking rates for businesses, especially in the home service sector. She discusses the vital role of effective communication, especially during crises like hurricanes, and how call tracking tools can optimize lead management. Susy emphasizes the importance of data analysis for improving booking rates and fostering a supportive workplace culture. The conversation highlights key strategies for accountability and rapid response, showcasing how these elements can significantly boost business growth.