Hospitality Daily Podcast

Could hospitality be an effective way to steward capital for positive impact? Join us as we chat with Michael Hraba, partner at Waterford Hotels and Inns, who shares his experience in bringing iconic hotel projects in California to life. We explore the idea of hospitality as not only a rewarding career path but also a means to transform communities, promote sustainability, and create jobs.Discover how capital can be used to enhance the world around us as Michael discusses the role of wealth in the hospitality industry. Resource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

As Mental Health Awareness Month comes to a close, we want to share a heartfelt conversation with the inspiring Michael Hraba, Partner at Waterford Hotels and Inns and an experienced hospitality leader. Michael emphasizes the importance of giving your team perspective and supporting their mental well-being in the workplace. He shares how focusing on positive experiences and interactions in hospitality can alleviate anxieties and insecurities that come with dealing with demanding customers.Join us as Michael shares his personal journey of growth and understanding, and how life experiences have taught him valuable lessons about being present, intentional, and empathetic. Listen to how you can inspire and lead your team with a focus on perspective, empathy, and support for their mental health, ultimately creating a more positive and successful workplace environment. Don't miss this enlightening and empowering episode that will leave you feeling uplifted and ready to be a better leader for your team.Resource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Could prioritizing mental health and wellness could actually make you a better leader and create a thriving work environment? Our guest today, Matt Welle, CEO of Mews, a hospitality technology company, shares his personal journey with mental health and the innovative wellness initiatives he's implemented at his global organization. Listen in as we discuss the importance of resilience in high-pressure environments, and how acknowledging mental health needs can lead to personal growth and success.  Discover the impact of Wellness Wednesday, in-house mental awareness coaches, and Matt's own life decisions – like getting enough sleep and exercising daily – on his and his employees' well-being. Don't miss this conversation if you're looking to create a healthier, more balanced work culture that encourages personal growth and success.Resource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

I recently had the honor of speaking with Christopher Randall, a US Marine Corps veteran, police officer, and now the Director of Community Impact at the 21C Museum Hotel in St. Louis. Today on Memorial Day, it's essential to recognize not only those who have lost their lives serving in the armed forces but also the invaluable skills and experiences that veterans like Christopher bring to the table when transitioning to civilian life.In this insightful conversation, Christopher shares his advice for organizations looking to hire veterans and emphasizes the incredible value they can bring to the private sector. Additionally, he encourages fellow veterans not to underestimate their worth and to take advantage of resources available through organizations like Team Red, White and Blue, Team Rubicon, and the Wounded Warrior Project. Don't miss this inspiring episode that sheds light on the unique strengths and experiences of our veterans and how we can better support them.Resource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Ever find yourself inspired by the incredible things happening in the hospitality world but unsure if you can achieve the same in your own business? We've got just the person to talk you through this today - Craig Poole, President of Reading Hospitality and three-time Hilton Connie Award winner. Join us as he shares his wisdom on driving change in the industry and empowering the people around you to achieve success. Craig's insights on leadership, doing the right thing, and stepping outside your comfort zone will leave you feeling ready to make a difference in your hotel and beyond. Don't miss this remarkable conversation with a true hospitality expert who believes in being the change you want to see.Resource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Craig Poole is the President of Reading Hospitality, which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award winner and was recognized as General Manager of the Year by the American Hotel and Lodging Association. In today's episode, we discuss "second chance hiring," leading people, and cultivating a strong culture within your organization.Watch the documentary: Lead me and I'll follow youResource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Craig Poole is the President of Reading Hospitality, which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award winner and was recognized as General Manager of the Year by the American Hotel and Lodging Association. In today's episode, you're going to learn what inspired him to think about the power of hospitality in a new way.Resource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Craig Poole is the President of Reading Hospitality, which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award winner and was recognized as General Manager of the Year by the American Hotel and Lodging Association. In today's episode, you're going to learn why he hired more than 200 people to run his 209-room hotel.Follow Craig on LinkedInResource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Craig Poole is the President of Reading Hospitality, which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award winner and was recognized as General Manager of the Year by the American Hotel and Lodging Association. In this episode, you'll learn both how Craig starts each day - and how he got started on the path to the business he runs today.Follow Craig on LinkedInResource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Today, we're learning from Paul Miller, CEO of Questex, and in our discussion, we cover:Background on the NYU International Hospitality Industry Investment ConferenceWhy events matter now (2:26)What's changed post-pandemic in what we want from events (4:05)Trends and opportunities in events (4:57)Creating a "Coachella experience" in B2B events (7:37)The case for investing in hospitality (9:14)To learn more about Paul Miller and his work: Follow Paul on LinkedInVisit the Questex websiteLearn more about the NYU International Hospitality Industry Investment ConferenceResource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands