Hospitality Daily Podcast

Josiah Mackenzie
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Apr 27, 2023 • 22min

Fixing the gender imbalance in hospitality leadership - Naureen Ahmed, Inspiring Women in Hospitality

Naureen Ahmed is the Founder of Inspiring Women in Hospitality, and in this episode, we discuss the gender imbalance in hospitality leadership, what Naureen is hearing from women in hospitality around the world, ways to address the imbalance, and how Naureen is doing this through Inspiring Women in Hospitality in its "Inspire Programme" - a peer-to-peer mentoring initiative. Listen to the podcast: Inspiring Women in Hospitality A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Apr 26, 2023 • 17min

Our "culture committee" helps us build and scale the culture we want - James Ferguson, Wurzak Hotel Group

Would you like to build a culture so strong it attracts talented people, keeps them engaged in doing their best work, and provides a way to scale success across your organization?That's what James Ferguson is doing as the Director of Culture at Wurzak Hotel Group. In today's episode, you'll learn about his unique role, how his career as a general manager informs his work today, how he approaches training and development, his "culture committee" concept, and what it's done for their company.Learn more about James, his book, and his work at The Confetti Culture. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Apr 25, 2023 • 7min

Why creativity matters, and how to bring it to life - Veerle Donders, Zoku

Veerle Donders is Concept & Brand Director at Zoku. In this episode, she shares why creativity matters more than ever today in hospitality - and how she helped bring it to life at Zoku.Listen to our past episodes with Veerle:Business travel, "bleisure," and fighting lonelinessCommunity is a verbThe future of hospitality is more humanWhat to look for in a career in hospitality A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Apr 24, 2023 • 10min

From Porsches to Bee Colonies: Partnerships for Sustainability and Fun (with Michael Pace)

Our guest today is Michael Pace,  General Manager of the InterContinental Mark Hopkins in San Francisco. Michael is a very creative person and shared a ton of ways partnerships and collaborations can not only do good but create something fun and worth talking about when we spoke recently. In today’s episode, he shares the stories of two very different collaborations he did - one with Porsche and the other to restore the bee colonies.  A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Apr 22, 2023 • 13min

Earth Day special with Michael Pace: Creating "EarthCare" at Kimpton Hotels (and lessons in scaling sustainability)

Michael Pace is the General Manager of the InterContinental Mark Hopkins, and in this episode, shares the story of how he co-created the "EarthCare" initiative at Kimpton Hotels earlier in his career - which quickly became one of the leading environmental programs in the hospitality industry. Michael shares how they got started, what the program included, how they scaled it, and how to make the business case for sustainability.  A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Apr 21, 2023 • 28min

What I've learned about hospitality as a travel writer - Rafael Peña, Travel Noire

Rafael Peña is a travel expert and contributing journalist for Travel Noire. In this episode, we talk about the best hospitality he's experienced, hotels vs short-term rentals, culture, storytelling and more.See Rafael's work:Meet the Two Black Hoteliers Changing the Hospitality IndustryNBA Star Reggie Bullock Purchases Private Island In BelizeFirst Look At The Four Seasons Private Residence In Los AngelesConnect with Rafael: LinkedInInstagramTwitter A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Apr 20, 2023 • 19min

How we use robots at our hotel - Rob Dacey, Prospera Hospitality

Rob Dacey is a General Manager with Prospera Hospitality at the Hilton Garden Inn Pittsburgh Airport hotel. In this episode, he shares why he started using robotics and robots at his hotel, what they do, and what the results have been. If you haven't done so already, also listen to our other episode with Rob: Serving the community also helps us reach our business goals A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Apr 19, 2023 • 7min

The story behind "Where Passionate People Thrive" - Sloan Dean, Remington Hotels

Sloan Dean is the CEO of Remington Hotels. In this episode, he shares the story behind turning around the culture of the company and creating its "Where Passionate People Thrive" employer brand.For more, read Sloan's article: Culture Creates Room To Thrive At Remington Hotels A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Apr 18, 2023 • 4min

What to look for in a career in hospitality - Veerle Donders, Zoku

Veerle Donders is Concept & Brand Director at Zoku. In this episode, she shares what she saw through the pandemic, the benefits of working in hospitality - and what you should look for in a career in this industry. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Apr 18, 2023 • 9min

Worried about AI? Try a career in hospitality - Michael Hraba, Waterford Hotels & Inns

Michael Hraba is Partner at Waterford Hotels & Inns. In this episode, he talks about what's happening with AI now, how it is impacting career planning and the opportunities he sees. You can also read his article on this topic here on HotelOperations.comFollow Michael on Twitter here and read his blog here. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

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