Unlocking Overlooked Talent: Second Chance and Inclusive Hiring in Hospitality - Jeff Korzenik, Fifth Third Bank

Could engaging the millions of people often overlooked by employers help address the talent shortages in hospitality?

Join us as we chat with Jeff Korzenik, Chief Economist at Fifth Third Bank, about the potential of second-chance hiring as a solution to this pressing issue. 

We discuss the importance of not overlooking individuals with felony and misdemeanor records, and how business leaders can find success in selecting and supporting these individuals, ultimately leading to thriving businesses and outstanding guest experiences.

We also explore lessons from Japan on inclusive hiring and how they managed to unearth untapped talent. Jeff shares insights on the country's strategies for growing the female labor force, utilizing guest workers, and including older workers. 

By looking around the world for inspiration, we can find best practices for inclusive hiring that can make a positive impact on communities and help address the challenges of intergenerational poverty and inequalities. 

Links:

• Jeff Korzenik's website
• Jeff Korzenik's book: Untapped Talent: How Second Chance Hiring Works for Your Business and the Community
• Jeff Korzenik's LinkedIn profile
• Craig Poole episode: People are the point of impact: How to create new beginnings and empower through leadership

Resource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands