In this episode, Zach Demuth, the Global Head of Hotels Research at JLL, shares what he sees happening in the hotel and hospitality ecosystem, including tariffs, travel trends, and San Francisco's comeback.See insights and research from JLL hereSee coverage of JLL's San Francisco research on Hotel Management and Hotel Investment Today.Check out our other conversations:Why The Hotel Industry is at a Pivotal Moment (December 2024)Research: Top Hospitality Trends to Watch (February 2024)Luxury Hospitality Trends, Opportunities, and Innovation (June 2023)Listen to Josiah's other conversations about San Francisco here. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, Jamie Lane, Chief Economist at AirDNA, reveals how data provides crucial early warnings for broader trends—and what hospitality professionals can do about it.What you'll learn in this episode:How hospitality’s approach to data has shifted—from historical analysis to predictive insights.Why short-term rental bookings provide an early glimpse into hotel demand.The connection between short-term rentals and hotel markets.What niche short-term rental growth signals for hospitality investors.How economic uncertainty impacts consumer booking behavior and spending.The critical influence of the "wealth effect" on travelers’ decisions.Practical ways to leverage data for operational agility and better decision-making in uncertain times.Resources mentioned:AirDNA Market InsightsJamie’s STR Data Lab PodcastEconomic Policy Uncertainty IndexIf you liked this, you may also like:Control What You Can: How Top Hoteliers Are Navigating Chaos in 2025 (Hunter Hotel Investment Conference Insights)Why Real-Time Operations Will Define Success in Hospitality - Josiah Mackenzie & Wil Slickers A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, Emily Goldfischer, founder and editor-in-chief of hertelier, interviews Hazel Hagans Farris, Le Meridien Washington, D.C., The Madison. Hazel shares her unconventional journey from studying chemistry to becoming a leader in the hospitality industry, tackling leadership challenges, and championing women in hospitality.In this, we cover:(00:00) Introduction(00:21) Hazel's background and career shift(01:17) First role at W Atlanta Buckhead(02:46) Gradual realization of passion for hospitality(04:04) Career progression at W Hotels(05:42) Challenges faced at W Atlanta Buckhead(07:43) Leadership development and training(10:26) Importance of in-person networking(12:04) Move to New York and W Times Square(14:55) Memorable night shift story(16:54) Career moves to Chicago and Dallas(19:35) Move to Washington, D.C.(22:53) Becoming GM at Le Meridien, Washington, D.C.(23:22) Building and leading teams(28:09) Empowering and mentoring others(32:53) Current trends in the D.C. market(34:13) Balancing motherhood and career(39:12) Women in Leadership initiatives at HEI(43:06) Importance of mentorship and networking(45:25) Gender parity at HEI(48:12) Representation and inspiration from female leaders(48:45) Quick fire questions and best advice receivedRead the story on hertelier: From Chemistry to Culture: How Hazel Hagans Farris Leads with Heart at Le Meridien Washington, D.C., The MadisonA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, Anna Blue, a seasoned leader in hospitality and beyond, shares her insights on navigating career transitions, the importance of finding purpose, and the power of saying "I don't know yet."We cover:(00:00) Intro: Layoffs in the U.S. and career transitions(00:32) Anna's own career transition(03:09) Being "highly employable"(04:50) Learning from others' experiences(05:40) Balancing work and personal life(07:07) Finding excitement in new opportunities(09:17) Career advice from Anna's dad(10:33) The importance of relationships and conversations(12:05) Exploring opportunities in hospitality and beyond(14:25) Asking questions and learning from industry leadersListen to our other episodes with Anna:What Hospitality Leaders Stopped Talking About (And Why It Matters Now) (2025)Supporting A Stronger Hotel Workforce (2023) A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, Steven Marais, Vice President of Rooms at Noble House Hotels & Resorts, shares an exciting new initiative to free up his teams to spend more time with guests.  A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this bonus episode, Steven Marais, Vice President of Rooms at Noble House Hotels & Resorts, shares his experience working with Actabl's suite of products: Alice: Software for Operations, Housekeeping, Guest Messaging & MoreProfitSword: BI for Data-Driven Hotel ManagementHotel Effectiveness: Labor Management & Staffing SchedulingTranscendent: Hotel Asset Management SoftwareSee more episodes with Steven: Why I Stayed: How Growth, Culture, and Opportunity Kept Me in HospitalityExecution is Everything: Turning Hospitality Ideas into Exceptional Guest ExperiencesCreating Careers, Not Just Jobs: How to Recruit, Retain, and Inspire Great Hospitality TalentHotel Tech Integration: Why It's Still Broken (And How You Can Fix It) A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, Steven Marais, Vice President of Rooms at Noble House Hotels & Resorts, shares insights on simplifying hotel tech stacks, the challenges of integrations, and the journey towards a more unified, cloud-based technology foundation.We cover:(00:56) Steven's role and responsibilities (02:08) The importance of interfacing in hospitality tech(03:52) Challenges with legacy systems and new tech(05:01) Preparing for a future with more AI(05:56) Standardizing the tech stack across properties(07:33) Building partnerships with tech companies(08:58) Evaluating and choosing the best tech partners A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, Steven Marais, Vice President of Rooms at Noble House Hotels & Resorts, shares insights on challenges and strategies for recruiting and retaining talent in the hospitality industry, including the importance of creating career paths and a fun work environment. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, Steven Marais, Vice President of Rooms at Noble House Hotels & Resorts, shares the most valuable lesson he's learned in his career: that execution is everything. He discusses the importance of follow-through in hospitality, the role of training and preparation, and how to handle high-pressure events. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, Steven Marais, Vice President of Rooms at Noble House Hotels & Resorts, shares his journey from bellman to VP, the importance of culture and opportunity in career growth, and insights into leading through change in the hospitality industry.(00:00) Introduction (00:32) Steven's career journey from Bellman to VP(01:47) How Steven got started in hospitality(02:33) Career opportunities in the hospitality industry(03:09) Steven's current role as VP of Rooms(04:04) The intersection of technology and hospitality(04:28) The power of longevity in building a career(05:09) Transition from Kimpton to Noble House(06:40) Importance of culture and team strength A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands