Hospitality Daily Podcast

Josiah Mackenzie
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Jun 3, 2023 • 21min

Unlocking the Power of Storytelling in Hospitality - Regitse Rosenvinge

Get ready to unlock the power of storytelling in hospitality as we chat with Regitse Rosenvinge, a brand storyteller and communication consultant for hotels and hospitality brands. We discuss how a compelling narrative can connect your business to your consumers in a more meaningful way and explore the importance of storytelling in the digital age. Join us as we dive into various channels for sharing your story, from websites to podcasts and social media. Find out how to tap into the history and heritage of your property, and craft a narrative that resonates with your target audience. Don't miss this fascinating conversation, where we uncover the importance of storytelling in the hospitality industry and how it can help set your business apart from the crowd.Reference links: LinkedInWebsiteBook: Storytelling for Hotels A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Jun 2, 2023 • 13min

Raising the Bar with Beverage and Food - Richard Garcia, Remington Hospitality

Ready to shake up your understanding of the hospitality beverage and food world? Join me as I sit down with Richard Garcia, the Senior Vice President of Remington Hospitality, to uncover the secret ingredients behind their innovative beverage and food program. Discover why classic cocktails are still stealing the spotlight, and prepare to raise a glass to Richard's prediction for the next big cocktail trend - which he unveils in this episode. But that's not all - we also dive deep into the world of low ABV and non-alcoholic options. Richard sheds light on the growing hype around non-alcoholic spirits and the importance of providing these choices for guests. Together, we explore the data-driven decision-making process that goes into crafting a successful and profitable beverage and food program in hospitality. --Reference: Conversation with Richard Valtr - "Hospitality is eating the world"-- A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Jun 1, 2023 • 7min

Stewarding Capital for Impact - Michael Hraba, Partner at Waterford Hotels & Inns

Could hospitality be an effective way to steward capital for positive impact? Join us as we chat with Michael Hraba, partner at Waterford Hotels and Inns, who shares his experience in bringing iconic hotel projects in California to life. We explore the idea of hospitality as not only a rewarding career path but also a means to transform communities, promote sustainability, and create jobs.Discover how capital can be used to enhance the world around us as Michael discusses the role of wealth in the hospitality industry.  A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Jun 1, 2023 • 8min

Empowering with Perspective - Michael Hraba, Partner at Waterford Hotels & Inns

As Mental Health Awareness Month comes to a close, we want to share a heartfelt conversation with the inspiring Michael Hraba, Partner at Waterford Hotels and Inns and an experienced hospitality leader. Michael emphasizes the importance of giving your team perspective and supporting their mental well-being in the workplace. He shares how focusing on positive experiences and interactions in hospitality can alleviate anxieties and insecurities that come with dealing with demanding customers.Join us as Michael shares his personal journey of growth and understanding, and how life experiences have taught him valuable lessons about being present, intentional, and empathetic. Listen to how you can inspire and lead your team with a focus on perspective, empathy, and support for their mental health, ultimately creating a more positive and successful workplace environment. Don't miss this enlightening and empowering episode that will leave you feeling uplifted and ready to be a better leader for your team. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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May 30, 2023 • 6min

Building Resilience - Matt Welle, CEO at Mews

Could prioritizing mental health and wellness could actually make you a better leader and create a thriving work environment? Our guest today, Matt Welle, CEO of Mews, a hospitality technology company, shares his personal journey with mental health and the innovative wellness initiatives he's implemented at his global organization. Listen in as we discuss the importance of resilience in high-pressure environments, and how acknowledging mental health needs can lead to personal growth and success.  Discover the impact of Wellness Wednesday, in-house mental awareness coaches, and Matt's own life decisions – like getting enough sleep and exercising daily – on his and his employees' well-being. Don't miss this conversation if you're looking to create a healthier, more balanced work culture that encourages personal growth and success. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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May 29, 2023 • 9min

The Power of Veterans in the Private Sector - Christopher Randall, Director of Impact at 21c Museum Hotels

I recently had the honor of speaking with Christopher Randall, a US Marine Corps veteran, police officer, and now the Director of Community Impact at the 21C Museum Hotel in St. Louis. Today on Memorial Day, it's essential to recognize not only those who have lost their lives serving in the armed forces but also the invaluable skills and experiences that veterans like Christopher bring to the table when transitioning to civilian life.In this insightful conversation, Christopher shares his advice for organizations looking to hire veterans and emphasizes the incredible value they can bring to the private sector. Additionally, he encourages fellow veterans not to underestimate their worth and to take advantage of resources available through organizations like Team Red, White and Blue, Team Rubicon, and the Wounded Warrior Project. Don't miss this inspiring episode that sheds light on the unique strengths and experiences of our veterans and how we can better support them. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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May 26, 2023 • 6min

Be the change you want to see: My advice for hospitality leaders - Craig Poole, Reading Hospitality

Ever find yourself inspired by the incredible things happening in the hospitality world but unsure if you can achieve the same in your own business? We've got just the person to talk you through this today - Craig Poole, President of Reading Hospitality and three-time Hilton Connie Award winner. Join us as he shares his wisdom on driving change in the industry and empowering the people around you to achieve success. Craig's insights on leadership, doing the right thing, and stepping outside your comfort zone will leave you feeling ready to make a difference in your hotel and beyond. Don't miss this remarkable conversation with a true hospitality expert who believes in being the change you want to see. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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May 25, 2023 • 21min

People are the point of impact: How to create new beginnings and empower through leadership - Craig Poole, Reading Hospitality

Craig Poole is the President of Reading Hospitality, which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award winner and was recognized as General Manager of the Year by the American Hotel and Lodging Association. In today's episode, we discuss "second chance hiring," leading people, and cultivating a strong culture within your organization.Watch the documentary: Lead me and I'll follow you A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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May 24, 2023 • 10min

Transforming lives through hospitality: What inspired me to do more - Craig Poole, Reading Hospitality

Craig Poole is the President of Reading Hospitality, which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award winner and was recognized as General Manager of the Year by the American Hotel and Lodging Association. In today's episode, you're going to learn what inspired him to think about the power of hospitality in a new way. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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May 23, 2023 • 9min

The "Singapore Theory" is why I hired 208 people for my 209 room DoubleTree hotel - Craig Poole, Reading Hospitality

Craig Poole is the President of Reading Hospitality, which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award winner and was recognized as General Manager of the Year by the American Hotel and Lodging Association. In today's episode, you're going to learn why he hired more than 200 people to run his 209-room hotel.Follow Craig on LinkedIn A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

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