

Alloy Personal Training Business
Rick Mayo
Are you ready to take your fitness business to the next level? Be sure to visit us at: http://bit.ly/alloy_franchise
Listen in for secrets and tips on running a successful Personal Training business. From marketing, staff management, trends, programming, pricing, and many other subjects in between, speaker and award-winning fitness industry legend Rick Mayo, founder of the Alloy Personal Training Franchise, covers it all.
Listen in for secrets and tips on running a successful Personal Training business. From marketing, staff management, trends, programming, pricing, and many other subjects in between, speaker and award-winning fitness industry legend Rick Mayo, founder of the Alloy Personal Training Franchise, covers it all.
Episodes
Mentioned books

Jun 16, 2021 • 26min
Why Alloy Fitness Franchise Is Focused On The Over-50 Market
The Alloy Personal Training Fitness Brand has grown in leaps and bounds over the last 25 years to where we are right now; licensing and franchising thousands of clubs worldwide.Part of the reason for this growth is the opportunity that lies in going for the lucrative over-50 market.This demographic holds over 70% of America’s disposable income and continues to grow in numbers. In fact, it can be said to the wealthiest generation of all time.Intriguingly, only 5-10% of marketing dollars are targeted towards this demographic.In the fitness industry, the data shows that this demographic can afford higher-priced memberships, have higher retention rates, and hence has a higher client lifetime value.In addition, most of the players in the industry are still focused on the younger demographic hence lower competition for the over-50s.Tune in to this great conversation as Rick and Jay discuss the power of this lucrative market and the opportunity it offers to fitness entrepreneurs, and how to market to them.Key Takeaways- Why the Alloy Franchise targets the 50+ market (01:26)- Why training older individuals is similar to training pro athletes (03:40)- The empirical evidence that supports targeting an older demographic (07:27)- The ideal Alloy Franchisee (14:22)- How to market to over-50s effectively (18:41)- The power of success stories in attracting people to the gym (21:57)Additional Resources:https://alloypersonaltraining.com/Learn About The Alloy Franchise Opportunity: https://alloyfranchise.com/---------You can find the podcast on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts.If you haven’t already, please rate and review the podcast on Apple Podcasts!

Jun 9, 2021 • 14min
How to Determine Your Client Capacity
Last week, we talked about Dunbar's number and why it's critical to the success of your fitness business, especially when determining the ideal number of members in a gym.Today, we build on this by discussing the approach we use to determine the ideal client capacity in a personal training fitness model.We also speak of the percentage of capacity that is actually attainable in a gym. Most gym owners will often paint a rosy picture of being always full, but this is not the reality. In our model here, we usually hit 80% scheduling efficiency, which is a good metric. Tune in to hear of the simple formula we use to determine client capacity in the Alloy personal training model and how the revenues work out. Key Takeaways- How we work on capacity (02:53)- How to store your gym equipment to facilitate different workouts (03:37)- Small group personal training model capacity formula (05:06)- Why selling unlimited sessions is not a good idea (08:45)- How to track the efficiency of your scheduling (09:52)- Modeling revenue for your ideal capacity (11:05)Additional Resources:https://alloypersonaltraining.com/Learn About The Alloy Franchise Opportunity: https://alloyfranchise.com/---------You can find the podcast on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts.If you haven’t already, please rate and review the podcast on Apple Podcasts!

Jun 2, 2021 • 14min
Dunbar's Number And Why It Matters
What is the ideal number of members for a personal training gym? That's the question we attempt to answer in today's episode.And to help us better understand the answer, we discuss Dunbar's Number and its significance to the fitness business.Robin Dunbar was a British evolutionary anthropologist who suggested the ideal number of people who can maintain stable social relationships in a social circle.You may already be wondering how this applies to your fitness business. But as you'll be hearing from Rick and Matt in this episode, this number is critical for your success.Here at Alloy Franchise, we have industry-leading retention rates, and the reason for that is because we run the smaller training gym model as Dunbar's Number suggests. Clients tend to stick longer, which leads to a higher lifetime value. This then allows us to focus on fitness rather than sales.Tune in to learn more about this interesting concept and how to apply it to your fitness businessKey Takeaways- How the Dunbar's No applies in the personal training business (02:15)- Why the smaller training gym model fared better during Covid (03:58)- Examples of Dunbar's number working in businesses (08:04)- Building a small tribe of people that trust and like each other (09:53)- The larger the model, the more time you spend on acquisition (10:58)- Why clients stick around longer in the Alloy Model (11:36)Additional Resources:https://alloypersonaltraining.com/Learn About The Alloy Franchise Opportunity: https://alloyfranchise.com/---------You can find the podcast on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts.If you haven’t already, please rate and review the podcast on Apple Podcasts!

May 26, 2021 • 19min
Trust- The Most Valued Currency In Business
Why should anyone trust your business?One of the biggest indicators of the success of a business is the levels of trust customers have in it. Trust is the cornerstone upon which all other customer experiences are built on.So the question is, then how do you as a brand build trust? How do you get customers to trust that you are doing the right thing and want to do business with you and even refer their friends?Historically, gyms have not been very trustworthy. Clients are skeptical of our marketing and promises due to what they may have experienced in the past. It is our work as gym owners to correct this by building trust in our businesses.One of the things you can do to build trust is embracing full transparency in all that you do. All your marketing, messaging, and processes should be geared towards nurturing trust.Tune in to learn how, we as entrepreneurs in the fitness industry, can build and maintain trust in our business and attain success.Key Takeaways- Edelman Trust Barometer (02:42)- How to build trust as a business (06:56)- Avoid trickery and bait and switch in your marketing (07:52)- How the fitness industry lost trust (09:00)- Full transparency in your messaging (11:29)- Doing good is good for your business (12:30)- The idea is not to be popular but trustworthy (15:53)Additional Resources:https://www.edelman.com/trust/2020-trust-barometer-------https://alloypersonaltraining.com/Learn About The Alloy Franchise Opportunity: https://alloyfranchise.com/---------You can find the podcast on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts.If you haven’t already, please rate and review the podcast on Apple Podcasts!

May 19, 2021 • 30min
Cody Parks- From Alloy Intern To Gym Owner
Eleven years ago, a Georgia State University student walked into the Alloy facilities for an internship and loved what he saw from the first day. The gym was packed, everybody was smiling and having fun, and the experience looked great.Right there, Cody Parks knew that this is what he wanted to do; this is what personal training should look like. Everything that he had envisioned was right before his eyes.It didn’t take long for Rick to notice his passion for fitness, particularly his knack for numbers and business systems. After the successful internship, Rick recommended Cody for a Director of Training role at a gym that wasn’t doing so well. Not only did Cody work with the owner to revive it, but he later made a play to buy it.Now Cody is a successful gym owner with big plans to help even more people by teaching freedom through fitness in schools, churches, and worldwide.His story is worth a listen, Tune in.Key Takeaways- Meet Cody Parks (00:27)- The internship experience at Alloy (03:02)- Being comfortable being uncomfortable (12:18)- How the Director of Training role prepares one to be a gym owner (13:34)-Transitioning from one on one to Small Group Personal Training (19:11)- Classes vs. personal training (24:28)- Cody’s big dream for fitness (26:58)Additional Resources:https://alloypersonaltraining.com/Learn About The Alloy Franchise Opportunity: https://alloyfranchise.com/---------You can find the podcast on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts.If you haven’t already, please rate and review the podcast on Apple Podcasts!

May 12, 2021 • 38min
How To Identify And Speak To Your Market
In the United States, there are more than 100 million over the age of 50. They also account for 70% of disposable income spending.In addition to having higher amounts of disposable income, this demographic has the time to spend on fitness, which is very important for them. These reasons explain why they make great long-term fitness clients.However, as Jay puts it in this episode, fitness facilities don't know how to or don't even want to market to this demographic. This is very intriguing and something every fitness entrepreneur should think about.Here at Alloy, we have known this for a long time, and this was further confirmed by our market research for our franchise. We realized that this is an underserved market.People over 50 are the largest growth opportunity for a fitness business and will remain so for the foreseeable future. But how and why to market to the 50 plus crowd is the million-dollar question.Listen in as Rick and Jay give you some tactics to use and also what not to say!Key Takeaways- Why does the fitness industry ignore the 50 plus demographic? (02:56)- How personal training helps serve the older demographic well (05:34)- How to market to the 50 plus crowd (09:55)- The different niches among the wider older demographic (10:58)- Words you should ever use when speaking to an older demographic (13:08)- How to build your brand around premium servicing to attract- How to package your brand as a premium service to attract the 50 plus crowd (20:45)- How to align all your content to be consistent with your target market (28:15)Additional Resources:Jay's Website: https://www.primefitcontent.com/Jay's Email: Jay@primefitcontent.comJay's Podcast: https://podcasts.apple.com/ph/podcast/the-optimal-aging-podcast/id1532395738------www.AlloyPersonalTraining.comLearn About The Alloy Franchise Opportunity---------You can find the podcast on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts.If you haven’t already, please rate and review the podcast on Apple Podcasts!

May 5, 2021 • 19min
Manager Compensation
Whether you are the manager of your business or you hire someone else for that role, you need a clear compensation structure for that position. Matt and Rick discuss 3 different scenarios and the best practices for manager compensation for each.The first scenario we talk about is the owner-operator, where you are most likely in the management seat as the owner. This might be as the Director of Training or as the General Manager. In this scenario, you’ll have to pay yourself a salary just like you’d do if you were employing someone.If you pay yourself a salary as an owner-operator, it will become much easier down the line if you wish to scale to multiple locations, quit the day-to-day operations, or even exit the business. The business model will be strong enough to pay for someone else to execute your role.In most cases, this isn’t the case with many owner-operators. They are not accounting for the expense of a manager and just take profit distributions. This can give a wrong impression about the profitability of your business. If you can’t pay yourself as a manager and realize a profit, it’s not a good thing for your business.Listen in for the other two management compensation scenarios Rick and Matt discuss and how to structure them to maintain the health of your business.Key TakeawaysHow the compensation structure works in an owner-operator model (02:57)What paying yourself a salary says about your business (03:55)Best manager compensation practices for a semi-absentee owner (07:01)Should you pay the manager a performance-based bonus (08:37)How does a full-on absentee investor structure manager’s compensation (10:23)How to create a feeling of ownership with your managers (12:07)50/50 partnerships management structure (14:17)Additional Resources:www.AlloyPersonalTraining.comLearn About The Alloy Franchise Opportunity---------You can find the podcast on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts.If you haven’t already, please rate and review the podcast on Apple Podcasts!

Apr 28, 2021 • 31min
Why Doing Good Is Good For Your Business w/ Jeff Presley
If you are in the fitness space, you've probably heard of Causely and their Facebook check-in business. They help businesses, mainly gyms, restaurants, and churches, generate social media reviews and referrals by giving back. This helps a business reach more people while creating a charitable reputation for them.Here at Alloy, we have found Causely to be a great giving partner, especially because prior to using them, we would spend so much time trying to vet the charities that we wanted to donate to. With Causely, we know exactly the impact our donations are having as a business.In addition to the vetting of charities, Causely has a dashboard that helps businesses track how many check-ins they got and their social reach in any particular month. The business can bring awareness to their giving culture in a meaningful way.Tune in to learn more about Causely and how we have partnered with them here at Alloy Franchise to give back and do good! Key TakeawaysWhat is Causely and what they do (02:53)How a Facebook Check-in is a powerful marketing tool (06:08)How a giving culture helps a business (12:06)Data shows that a business that gives back will attract more customers (13:35)How Alloy Franchise is paying it forward (18:41)How Causely helps Alloy bring awareness to our giving culture (21:20)Stronger together for the common good (23:33)Looking good, feeling good, and doing good (27:16)Additional Resources:https://www.causely.com/Jeff's email: Jeff.presley@causley.comText or call Jeff on: 8599838493------www.AlloyPersonalTraining.comLearn About The Alloy Franchise Opportunity---------You can find the podcast on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts.If you haven’t already, please rate and review the podcast on Apple Podcasts!

Apr 21, 2021 • 27min
You Had Me At Hello
How do you and your team answer the phone at your facility?How do your conduct a tour of your facility once a prospect walks in?These seem like really basic questions, but you'd be surprised at how many businesses get it wrong and waste the golden chance to convert the prospect to a client.You may run the most creative marketing campaign and get lots of people to call you or walk into your gym, but if your phone scripts and facility tours are not on point, your efforts will amount to naught.You have to strategize, implement, evaluate and continually optimize your processes around how you answer the phone and conduct tours of your facility with the ultimate goal of getting a prospect to book a starting point session.Having done it for many years and seen what works, Rick and Jared dive deep into this topic and give gym owners actionable tips that will maximize their marketing dollars. Tune in!"If your phone scripts and your tour of the club are not on point, you're literally throwing money away." Rick MayoKey TakeawaysHow a good phone conversation with a prospect goes like (01:56)Stand up🧍♂️ and smile😀 while answering the phone… seriously (02:51)Don't talk incessantly..... flip the script and ask these questions (03:56)Never sell the process, sell this instead (08:48)How to conduct the best tour of your facility (14:54)How to ensure your prospects book a starting point session all the time (21:41)How trainers should handle walk-ins (22:51)Additional Resources:www.AlloyPersonalTraining.comLearn About The Alloy Franchise Opportunity---------You can find the podcast on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts.If you haven’t already, please rate and review the podcast on Apple Podcasts!

Apr 14, 2021 • 19min
The F-Word And Its Impact On Your Business
We have previously talked about the dirty C-word in our organization; today, we talk about another dirty word, the F word. That's right, we are talking about freezes and their impact on a fitness business.Right from the start, Rick and Matt implore all gym owners, especially those in the personal training space, to consider every freeze as a nice way of your client quitting without saying they are quitting.This way, you are able to fight it by going to the root cause of the problem and addressing it as you should be doing as a personal trainer. In most cases, there is an underlying problem that makes the client want to quit.It is an excellent opportunity for you to hold an accountability session with them to talk about it. It might be medical reasons, an injury bothering them, frustration with failure to lose weight, going for a long vacation, stress, etc.Listen in to learn of some ingenious ways to mitigate against freezes and keep your retention rate high up.Key TakeawaysHow we look at freezes here at Alloy Franchise (02:06)Why a freeze is a nice way of your client quitting without saying it (05:16)Month to month vs. annual contracts (06:18)A freeze is a good opportunity for an accountability session (07:28)How to mitigate against freezes (10:58)How our Alloy app helps us hold clients accountable when they are away (11:45)Consider every freeze as quit so that you can fight it (13:32)How to measure and categorize freezes in your books (16:31)Additional Resources:www.AlloyPersonalTraining.comLearn About The Alloy Franchise Opportunity---------You can find the podcast on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts.If you haven’t already, please rate and review the podcast on Apple Podcasts!


