Business Lunch

Roland Frasier
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Oct 16, 2025 • 40min

The Bottlenecks Billionaire Playbook: How the World’s Richest Build, Scale, and Keep Their Fortunes

Discover the playbooks billionaires use to thrive! Explore how distribution, not just technology, drives real enterprise value in a world where AI makes innovation easy to copy. Learn about Qualified Small Business Stock exemptions that can save millions in capital gains taxes. Hear insights on the potential of 'boring' businesses like logistics and energy to create lasting wealth. Delve into capital cycling strategies employed by top investors and why scalable brands and community-driven marketplaces are today's gold mines.
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6 snips
Oct 9, 2025 • 42min

The Collapse of the Funnel: How Trust Now Drives Every Purchase

Trust has transformed the buying journey into a single moment of interaction. The podcast dives into three types of trust: Identity, Competence, and Proximity, showcasing real-world examples from brands like Nike and Peloton. Learn why consumers now favor relatable employees over celebrities, and how adding 'desirable friction' can enhance engagement. Creative frameworks are provided for short-form content that can drive conversions quickly. The hosts also discuss localization tactics and the importance of authentic brand storytelling in building trust.
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13 snips
Oct 2, 2025 • 31min

The Subscription Trap: Why Recurring Revenue Isn’t Always King.

In this discussion, Richard Lindner, an expert on recurring-revenue businesses, sheds light on the pitfalls of subscription models. He warns about hidden churn, especially involuntary churn, that can silently undermine profits. Lindner also highlights how subscription services increase customer support demands and necessitate continuous innovation. He suggests pairing content with community to enhance retention and stresses the importance of customer value over just the subscription model itself. This conversation is a treasure trove for anyone considering a shift to recurring revenue.
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Sep 19, 2025 • 47min

The Loyalty Illusion: Why Points Don’t Create Love

Delve into the fascinating concept of the 'loyalty illusion' where rewards often backfire on customers. Discover the loyalty penalty that sees loyal clients paying more than newbies, and how finance-driven decisions can devalue customer relationships. Uncover a five-question loyalty audit to assess program effectiveness, and learn why simplicity in loyalty schemes can win hearts. Explore luxury models focused on exclusivity rather than discounts, and find out how high-value perks like access can create true engagement.
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Aug 29, 2025 • 39min

Intelligent Data: Empowering Ai Development With Lucy Guo

In a captivating discussion, Lucy Guo, entrepreneur and investor known for co-founding Scale AI and Backend Capital, shares her remarkable journey from childhood business ventures to tech innovation. She emphasizes the importance of coding knowledge in managing engineering teams and decision-making. Lucy explores investment opportunities in AI and Web3, discussing the potential and challenges of these evolving sectors. The conversation also covers innovative NFT branding strategies and the advantages of acquiring established businesses for growth.
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28 snips
Aug 20, 2025 • 39min

The CEO Shift: The Changing Roles in Business

Dive into the world of executive leadership as the hosts explore the intricate dance of CEO transitions. Discover the nuanced reasons behind significant resignations, like Bumble's CEO, and the impact on company vision. Learn about the delicate balance between founder leadership and appointing professionals. The discussion emphasizes the power of constructive disagreement and the advantages of acquiring established businesses for rapid growth. It's a must-listen for aspiring leaders eager to understand the complexities of high-level management.
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Aug 20, 2025 • 41min

From Cash Crunch to Cash Flow: Expense Optimization Tactics

Welcome to a new episode of Business Lunch! Today, hosts Roland Frasier and Richard Lindner dive deep into a practical framework for optimizing business expenses—perfect for founders, business owners, and financial leaders. Whether you’re facing a cash flow crunch or simply want to boost your bottom line, this episode is packed with actionable strategies to help you identify, analyze, and cut unnecessary costs while maintaining business momentum.Highlights:"Every extra million dollars helps, every extra $100,000 a month helps.""Profit dies by a thousand cuts, especially with forgotten subscriptions.""Don’t wait for things to get bad to make things better.""If you’re operating on a 25% profit margin, cutting $100,000 is like adding $400,000 in sales."Timestamps:00:00 – The Payment Terms Dilemma: Cash Flow vs. Sales Velocity01:32 – Why Every Business Needs a Bottom Line Review03:10 – Testing 12-Month Payment Terms: Results & Risks06:24 – The Impact of GAAP Accounting on Revenue Recognition08:40 – The STOP Framework: Where to Start Cutting13:24 – Evaluating Team ROI: Scorecards & Underperformance15:39 – Tools & Tech: The Hidden Cost of Subscriptions18:59 – Operations & Overhead: Renegotiating Leases and Utilities26:46 – The SAVE Process: Scan, Analyze, Verify, Execute34:56 – Why Quarterly Expense Reviews MatterCONNECT • Ask Roland a question HERE.RESOURCES:• 7 Steps to Scalable workbook • Get my book, Zero Down, FREETo learn more about Roland Frasier 👉  https://msha.ke/rolandfrasier/Connect with me on social:🎵 TikTok:  / rolandfrasier   📸  Instagram:  / rolandfrasier  📱 Facebook:  / rolandfrasierpage  💼 LinkedIn:  / rolandfrasier   Subscribe to Roland Frasier 👉     / @rolandfrasierepic  Mentioned in this episode:Join Roland & Ryan at Get Scalable LiveIf you’re a founder, CEO, or operator running a 7- or 8-figure business, Get Scalable Live was built for you. This is not your typical business event. It’s 3 days of hands-on strategy, real-world frameworks, and next-level networking with the smartest operators in the game. 🗓 November 18–20, 2025 📍 San Diego, CA 🎉 Hosted by Ryan Deiss, Roland Frasier, and Richard Lindner 🎧 As a Business Lunch listener, you get 25% off your ticket. Use code LUNCH at checkout.Get Scalable Live
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8 snips
Aug 8, 2025 • 36min

The Lean Team Dilemma: AI, Efficiency & Business Value

Join Richard Lindner, a seasoned business operator and co-host of the show, as he dives into the shift towards ultra-lean teams and the pivotal role of AI in boosting operational efficiency. They discuss the allure of minimalism in business but caution against neglecting customer service. Lindner highlights the importance of balancing technology with human touch, especially in maintaining customer loyalty. He also explores how businesses can strategically prepare for acquisition by ensuring a blend of essentials like empathy and cross-training within their teams.
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4 snips
Aug 5, 2025 • 29min

Merging Old-School with AI: Strategies for Success

Discover how traditional businesses can thrive by merging with AI strategies. The hosts reveal why many roll-ups fail at integration and share vital advice for adapting old-school models. They discuss the importance of cultural fit in mergers while navigating the pitfalls of AI applications. Listeners learn about the critical need for innovation and effective leadership during acquisitions. Plus, find out how automating operations can enhance efficiency and cut costs, making the case for smarter investments in evolving business landscapes.
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21 snips
Aug 1, 2025 • 39min

AI, Disruption, Sales, and the Path to Success as a Small Business

Dive into the hurdles small businesses face today, from the hype of Salesforce reports to the real challenges owners confront. Discover how AI is revolutionizing operations while keeping the human touch in customer interactions. The conversation highlights the importance of simplifying offers for better results and adapting marketing strategies to engage customers effectively. With a blend of humor and actionable insights, the hosts provide a roadmap for leveraging AI and retention strategies to drive sales success.

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