Business Lunch

The Great Flattening: How AI Is Reshaping Teams and Management

23 snips
Jul 26, 2025
Explore how AI is revolutionizing organizational structures, allowing entire departments to function with just one person. Discover the risks and rewards of this 'great flattening' model and the potential demise of middle management. Learn about the 'coordination tax' that complicates team dynamics and how smaller, efficient teams outperform larger ones. With examples from companies like WhatsApp, uncover how AI is transforming marketing roles and enhancing productivity while navigating the evolution of leadership in modern workplaces.
Ask episode
AI Snips
Chapters
Books
Transcript
Episode notes
INSIGHT

AI Pancakes Departments

  • AI compresses entire departments into single roles, enabling one person to perform the work of many.
  • This reduces coordination tax and greatly increases value per employee.
ANECDOTE

Marketing Department of One Example

  • Jacob Bank runs an entire marketing department alone using 40 AI agents.
  • These bots handle tasks from demo qualification to community management efficiently without human staff.
ADVICE

Minimize Coordination Tax

  • Flatten teams to reduce coordination loss and increase productivity.
  • Smaller, AI-enabled teams remove overhead from meetings and communication issues.
Get the Snipd Podcast app to discover more snips from this episode
Get the app