

Manage This - The Project Management Podcast
Velociteach
Welcome to Manage This, the podcast by project managers for project managers. Every first and third Tuesday of the month we have a conversation about what matters to you as a professional project manager. Andy Crowe and Bill Yates, both well respected thought leaders in the project management industry, cover subjects such as project management certification and doing the job of project management, as well as get inside the brains of some of the leaders in the industry and also hear your stories. Subject Matter Experts join the cast to discuss topics ranging from advice for someone just starting in project management, leadership tips, to how to manage the unexpected, manage project teams, and much more. Whether you’re a professional project manager, a PMP, or on the road to becoming one, tune in to hear real advice and relevant information on all things Project Management. If you have questions, we have the project management experts to answer them! Claim 0.5 free PDUs per episode.
Episodes
Mentioned books

Nov 2, 2020 • 0sec
Episode 116 – The Caribbean Islands Clean Energy Program
The podcast for project managers by project managers. Dr.
Kaitlyn Bunker, Ph.D., P.E. is a Principal with Rocky Mountain Institute’s
Islands Energy Program. Kaitlyn leads a diverse team that partners with islands
in the Caribbean to support and accelerate their clean energy transitions.
Their projects result in many benefits, including the use of more local,
renewable energy sources and less imported fuel.
Table of
Contents
01:33 … Meet Kaitlyn 02:56 … The Rocky Mountain Institute 05:31 … Projects in the Caribbean Islands 08:20 … Program Partners 09:10 … Local Island Energy Resources 10:15 … Aligning Stakeholders, Local Communities and Project Priorities 13:11 … Project funding 14:28 … Compliance and Regulatory Guidelines and Knowledge Sharing 17:59 … Project Risks 20:10 … Leading a Very Diverse Team 22:27 … Leading Remotely 23:25 … The Resilience of Clean Energy 27:05 … Impact of Battery Technology 28:51 … Cultural and Communication Challenges 31:18 … Kaitlyn’s Lessons Learned and a Success Story 34:27 … Hear More about RMI 35:04 … Closing
KAITLYN BUNKER: So we
really come in and do a lot of listening, meet with as many people as we can,
understand different perspectives and try to bring that all together, and then
pair that with our experience.
WENDY GROUNDS: Welcome to Manage This, the podcast by project managers for project managers. Please make sure to visit our website, Velociteach.com, where you can subscribe to the show so you’ll never miss an episode, or you can join us on Velociteach Facebook, Twitter, Instagram, or LinkedIn. And if you know a friend who would like to hear our show, please tell them about Manage This.
I’m Wendy Grounds, and with me today is Bill Yates. Bill, so you know I’m always trying to find interesting projects.
BILL YATES: Yes.
WENDY GROUNDS: Projects that are all over the world, not necessarily in one spot, and so this one is all over the islands, the Caribbean islands. Our guest is Kaitlyn Bunker, and she’s a principal with the Rocky Mountain Institute’s Island Energy Program, where she leads a team that partners with islands in the Caribbean to support their clean energy transitions.
BILL YATES: Yeah, and just to be clear, this is Ph.D. Kaitlyn Bunker, so Dr. Bunker, I just wanted to say that, Dr. Bunker. She also leads modeling efforts related to small island microgrid opportunities. So a microgrid, she’ll explain that further. But it’s a new strategy for having power distributed across an island, especially in the cases of places like the islands in the Caribbean that are prone to hurricanes and other types of storms. So a microgrid strategy is a very interesting strategy, and we’ll talk about her projects.
Meet Kaitlyn
WENDY GROUNDS: Let’s
meet Kaitlyn. Kaitlyn, welcome to
Manage This.
KAITLYN BUNKER: Thank
you for having me.
WENDY GROUNDS: Tell
us about your career path, how you got to where you are today.
KAITLYN BUNKER: Sure, so I’m now a principal with the Islands Energy Program at Rocky Mountain Institute. But my background is that I studied electrical engineering, I went to school at Michigan Technological University and got really excited in the field of power and energy, and also control systems. And so bringing those two topics together led me to the concept of microgrids, which are small electricity systems that have their own sources of electricity. So they’re able to use that to serve local electricity needs in a small confined system. But they also typically can connect to the larger electricity grid. So they’re able to operate in kind of those two modes. And so that was really exciting for me, especially the concept of incorporating more renewable energy into microgrids and combining those concepts together.
So I got really excited about that in school and decided I
wanted to dig into that further. So I
stayed right at Michigan Tech for graduate school, completed my Ph.D.

Oct 19, 2020 • 0sec
Episode 115 – The European Space Agency: Human and Robotic Exploration
Hear about human and robotic space exploration with Belgian nuclear physicist Philippe Schoonejans. He is the European Space Agency’s (ESA) team leader for the Sample Transfer Arm, one of the European contributions to the NASA-ESA Mars Sample Return program. This mission will use robotic systems to return samples from the surface of Mars to Earth. ESA is composed of 28 member countries, and Philippe has cooperated extensively with NASA, Japan, Canada and Russia in his projects. He shares his complex projects and the many constraints facing international cooperation.
Table of Contents
03:03 … Meet Philippe 05:03 … NASA and ESA 05:50 … Philippe’s Role at ESA 08:06 … Favorite Projects 09:36 … The European Robotic Arm 11:40 … Prototype Testing 14:30 … Current Projects 16:03 … Getting to Mars 19:43 … COVID-19 Impact 22:30 … Keeping Teams Motivated 26:28 … Collaboration with Other Agencies 28:52 … Vendor and Stakeholder Communication 34:54 … International Cooperation 38:34 … Communicating Complex Projects 40:26 … Words of Advice and Lessons Learned 44:06 … Closing
PHILIPPE SCHOONEJANS: ...we cherish the international cooperation. We think it’s needed, and we know that we cannot do everything on our own, not even in Europe with our 28 countries, we cannot do everything. So we do want to work together with everybody else, and with that also learn from what the others are doing.
WENDY GROUNDS: Welcome
to Manage This, the podcast by project managers for project managers. I’m Wendy Grounds, and with me in the studio
today is Bill Yates.
BILL YATES: Wendy, we’re
going to go to space today. Let’s
do it.
WENDY GROUNDS: I
know. I am so excited about today’s
guest. We get to sit down with a project
manager in human and robotic exploration at the European
Space Agency. And this is Philippe
Schoonejans. Philippe is in the
Amsterdam area of the Netherlands. And
we’re very excited to have him with us today.
We’re particularly going to talk about the politically complex
international environment that he works in with many stakeholders and many
countries. The European Space Agency I
think he said has 28 member states.
BILL YATES: Yup.
WENDY GROUNDS: And
they also work with other countries around the world, including NASA.
He’ll tell us a little bit more about that. But some of the projects that Philippe has
worked on, he’s been the project manager for the European
Robotic Arm for the International
Space Station, as well as working on a sample transfer arm. He’s the project manager and team lead for
that. It’s for a Mars
Sample Return Mission.
BILL YATES: Isn’t
that fascinating? And for our listeners,
you’re going to hear a lot of abbreviations or acronyms, so ISS, ESA,
International Space Station, European Space Agency, different things like
that. NASA. But Mars, I mean, we have been trying to get
to that red planet. Since 1960 we’ve
been attempting to put satellites orbiting around that planet. And there’s been some success. But the one thing that we’ve never done is
bring anything back. We’ve had
pictures. We’ve had digital data. But we don’t have any actual rocks or
samples. And so this mission’s going on
now.
We do have, I think since 2003, the ESA has successfully put
Rovers on Mars, and so they’re slowly moving across that little red planet and
collecting data. But one of the
fascinating things is Philippe and his team, they’re working at bringing the
rocks and the other things that they can collect back to Earth. We haven’t done that yet.
WENDY GROUNDS: It’s
easy to get overwhelmed just by the vast scope of this project and the
incredible things they’re doing. But we’re
going to find that Philippe has some really good information and really
practical advice for project managers, particularly those who are working in an
international community. So let’s get
right on and talk to Philippe.
BILL YATES: Yeah.
WENDY GROUNDS:
Philippe, welcome to Manage This.

Oct 5, 2020 • 0sec
Episode 114 – Scott Berkun: How Design Makes the World
In his new book, How Design Makes the World, Scott Berkun
explores how good and bad design impact our daily lives. In this episode we
examine the big questions Scott asks in the book: What are you trying to
improve? Who are you trying to improve it for? How do you ensure you are
successful? And how do you avoid unintended harm?
Table of
Contents
01:09 … Meet Scott 04:23 … Scott’s New Book: How Design Makes the World 07:04 … Q1: What Are You Trying to Improve? 11:12 … Ideas Generation Rule: Yes, And 13:57 … Ideas Generation Rule: No Half-Assing 16:43 … Ideas Generation Rule: No Blocking Questions 18:42 … Ideas Generation Rule: Make the Other Guy Look Good 20:28 … Q2: Who Are You Trying to Improve It For? 25:21 … Q3: How Do You Ensure You Are Successful? 30:15 … How Do We Overcome Bias? 34:17 … Q4: How Do You Avoid Unintended Harm? 41:20 … Advice to Project Managers 43:07 … Get in Contact With Scott 44:00 … Closing
SCOTT BERKUN: So something as simple as idea generation, if you’re not in a roomful of people you trust, none of these methods or techniques are going to help you because no one’s going to feel safe enough to offer what they really think. And often the problem is that these brainstorming meetings are done with 20 people, 15 people. There’s no way, even in a healthy organization, the likelihood there’s that much trust among that many people, that someone’s going to feel confident raising their hand against something they know is probably really weird. And that’s why often brainstorming and idea generation happens the best in smaller groups.
BILL YATES: Yeah,
mm-hmm.
SCOTT BERKUN: Four
people, five people.
BILL YATES: That’s a
great point.
SCOTT BERKUN: Because
even if they don’t know each other, in 10 minutes they can get a sense of each
other and develop some trust. And that’s
often a problem with project management is that it’s done at this large scale,
and the stakeholders and committee members, and we’re going to brainstorm. But there’s 50 people in the room. It’s like, no. That’s a dog-and-pony show. That’s not where the real brainstorm is going
to happen.
WENDY GROUNDS: You’re listening to Manage This, the podcast by project managers for project managers. I’m Wendy Grounds, and with me in the studio is Bill Yates. So in today’s episode we get to sit down with a special guest, Scott Berkun.
Meet Scott
BILL YATES: Scott Berkun is an author, and he has had a big influence on me. He wrote a book called “Making Things Happen” that I got a hold of early in my project management career, and just loved it. Just ate it up. Since then he wrote a book that I really enjoyed also called “Confessions of a Public Speaker,” which I recommend to all our instructors when we bring them onboard. It’s so good, so funny, great advice, and the book that we’re going to focus on today he just wrote this year, in 2020, and it’s called “How Design Makes the World.”
WENDY GROUNDS: I actually had a look at one of his other books that’s called “The Year Without Pants.” The topic, it intrigued me, the title should I say, and then I saw it was written about working remotely. So if anybody has questions about that, I’d recommend that book.
BILL YATES: Okay,
good.
WENDY GROUNDS: Scott, welcome to Manage This, thank you so much for being our guest.
SCOTT BERKUN: It is a
pleasure to be here.
WENDY GROUNDS: Before we get into the nitty-gritty of your books and what Bill wants to talk about, I have a question. So you transitioned from project manager into becoming an author and a speaker. Why and how? How has it worked out, and why?
SCOTT BERKUN: Well, the how has worked out well, so I quit my job as a tech project manager guy in 2003, and it’s now 2020, and I’ve been doing this for 17 years. I’ve written eight books. And this is the only way I make a living. So I’ve been very fortunate and lucky, it’s worked out great. I mean, I’ve been successful enough,

Sep 14, 2020 • 33min
Episode 113 – Healthcare Heroes – A Storytelling Project
Telling stories is a powerful means to teach, lead, and inspire. The best storytellers often employ their own life experiences. Sara Amiri MBA, PMP, shares her story working at Uber and Volkswagen and she explains how her passion to build unity, increase empathy, and raise awareness led to the Healthcare Heroes Project.

Sep 1, 2020 • 0sec
Episode 112 – The Role of the Successful Project Manager in Innovation
Hear about the role of the project manager in successful innovation from John Carter, an inventor of the Bose Noise Cancelling Headphones who shares the original patent with Dr. Amar Bose. John shares the surprising discovery they made by talking to customers about critical features. Topics include the differences between a program manager and a project manager, career progression for a PM, how to assess PM talent, managing project risk, establishing boundary conditions, small “a” Agile, and the characteristics of a successful PM.
Table of Contents
00:32 … Meet John
03:43 … The Bose Headphone Project
06:14 … Listening to the Customer
10:00 … Taking Risks in Innovation Projects
13:45 … Courage to Bring Bad News
15:30 … Effect of COVID-19 on Innovation and Work
19:46 … Program Management vs. Project Management
22:21 … Career Progression from PM to Program Management
26:19 … Characteristics of a Successful PM
28:11 … Why is it Difficult to Hire a Successful PM?
30:38 … Small “a” Agile
35:55 … Establishing Boundary Conditions
40:48 … John’s Success Tips
43:31 … Get in Touch with John
44:14 … Closing
WENDY GROUNDS: Welcome
to Manage This, the podcast by project managers for project managers. A word
to our listeners. If you have an
interesting COVID-19 story, how your project has been impacted by the pandemic,
we’d love to hear from you. You can
email me at manage_this@velociteach.com. I’m Wendy Grounds, and with me is
project manager Bill Yates.
BILL YATES: Hi, Wendy.
WENDY GROUNDS: We’re going to talk to someone today who is a
true innovation veteran.
Meet John
BILL YATES: Yeah,
Wendy, I’m so excited to have John Carter join us. He is very respected in the area of
innovation and product development. He
is actually the co-inventor of the Bose
Noise Cancelling Headphones . We’ll certainly jump into this Bose topic
with him. That’ll be a lot of fun to
discuss.
WENDY GROUNDS: John
is also the founder of TCGen, and he’s
also been advisor to companies like Apple and Amazon with their product development and innovation
processes. So I think he comes with a
lot of experience and a lot of knowledge that he’ll be able to impart to us.
BILL YATES: Yes. John has been a project manager. He’s been a product manager, he’s been a manager of managers, he’s led his own company, and so I cannot wait for the advice he’s going to share with us.
WENDY GROUNDS: John,
welcome to Manage This. We’re so
grateful to you for being with us today and being our guest.
JOHN CARTER: Well,
thanks for having me.
WENDY GROUNDS: Well,
we want to start off by asking you about your career path, and particularly to
do with the Bose headphones. I think
most people are really going to be interested in hearing about that. So tell me a little bit about yourself.
JOHN CARTER: Well,
thanks for asking. And it’s really part
of my passion. It was true since I was a
kid. I’ve always been kind of a boy
scientist and had a chemistry set and microscope, telescope, I mean, whatever I could get my
hands on. I really, really enjoyed
technology. As I grew up, though, I
found the importance of sound. I really thought
that that was something I wanted to know about.
It’s invisible. It conveys
meaning and emotion. And as I learned
more, it has incredible range as far as what it can be used for. Obviously speech versus music is something
that’s happening today. With mobile
phones and speech recognition it’s just the Wild West. So I’ve always been interested in sound. In college I designed a music synthesizer
from scratch before its time.
BILL YATES: Of course
you did.
JOHN CARTER: Yeah,
right. It kind of worked. And when I was looking at graduate school, I
looked at places that had audio programs.
And one of them was Stanford;
the other was MIT. And I knew that Dr. Bose taught at MIT, and I
decided to go there. I didn’t have a
scholarship at the time. I just packed

Aug 17, 2020 • 0sec
Episode 111 – Setting the Pace – Bringing Balance into Project Management
In times of uncertainty, project managers can be the pacesetters that keep organizations on the right path and bring balance into their projects. June Mustari discusses real-life issues in project management. Hear practical tips and advice to find the right balance of discipline and flexibility for successful project delivery.
Table of Contents
01:05 … Meet June 02:36 … Telecom Career and TruNorth Consulting 05:47 … COVID-19 Impact and Bringing Balance 08:39 … Emotional Engagement 10:52 … Collaboration Tools 12:31 … Knowing the Technical Aspects of the Industry as a PM 14:20 … Past Project Story: Virtual Desktop Interface Migration 18:16 … Breakthrough Moments and Resistance on the Project 21:54 … Breaking the Rules 25:54 … Words of Advice and Encouragement 31:22 … Get in Touch with June 31:58 … Closing
JUNE MUSTARI: It’s
all about trust. And I think more than
ever trust is our cornerstone in our business.
And when you can show up in a way that makes people feel secure, it’s
our purpose.
WENDY GROUNDS: You’re
listening to Manage This, the podcast by project managers for project
managers. I’m Wendy Grounds, and with me
is Bill Yates. This is the show where we
sometimes like to delve into the project stories of project managers who are in
the trenches. In today’s episode, we get
to sit down with June Mustari. Why don’t
you tell us how you met June, Bill.
BILL YATES: Yeah, it
was such a chance meeting. June and I
were sitting at the same round table at a breakout session, I think Steve
Townsend was speaking, at PMI Global Conference 2019 in Philadelphia. So I don’t know, there were just a handful of
us sitting at a round table, and June had really good questions for
Stephen. And some of the things that
June shared, I’m like, this is my kind of person. So we talked during the session and just
stayed connected after.
JUNE MUSTARI: Yeah.
WENDY GROUNDS: Well,
June, thank you so much for being here today.
JUNE MUSTARI: Oh, it’s
my pleasure. I’m very happy to be here.
Meet June
WENDY GROUNDS: I want
to find out a little bit about your career background. How did you get into project management?
JUNE MUSTARI: Yeah,
when people ask me this, I like to say I didn’t get into project management; it
got into me. I really started my career
just taking things on that took shape as projects – you know, the beginning,
middle, and with an end goal, an outcome that was very clear. I didn’t know what I was doing, but I was
managing projects. So then when I
actually started to see that there were other people in my network who were formal
project managers, I was like, oh, this is a thing, and I really like this
thing.
And so I decided to get a little educated in it, and I said
I was going to take the PMP exam 10 years before I actually took it. So people say, “I’m going to take the PMP
exam.” And I said that for so long. But you don’t actually take it until you
schedule it. Like, that’s when it’s
real. So I did eventually get the PMP,
and I appreciated the discipline of that.
I’m a rule follower, so like that was a dream for me. And I passed on my 37th birthday. So it was like, I got into my car, and I was
like, yes. That’s a little side note
about me being a PM and getting started with that.
So it just kind of took off from there. Once I had that credential, I felt
confidence. I don’t think it’s about the
credential. I just think it’s about the
confidence. I took formal project
management roles right after that, where it was like my title was Project
Manager.
TruNorth Consulting
and Telecom
BILL YATES: And June,
you’ve been in telecom for a long time; right?
Like I’ve done a lot of work with Verizon, and you were actually
employed by Verizon for a long time, and you continue to kind of go down that
industry path.
JUNE MUSTARI: Yeah,
my M.O. is parachuting into situations, trying to solve problems, and then
getting out; right? So I had like four

Aug 3, 2020 • 34min
Episode 110 – A Project Story – Pivot without Mercy
In our current environment, many project managers are being forced to pivot, shift, change plans, and start over. In this episode, John Houser walks us through what happened with his company, Spectrum Healthcare, as they were wrapping up an adoption of a Scaled Agile Framework (SAFe) just as COVID-19 started to impact their operations. John begins by briefly describing what SAFe is and what led Spectrum to implement SAFe.

Jul 20, 2020 • 0sec
Episode 109 – Mentoring and Coaching – Supporting Professional Growth
Susanne Madsen shares how mentoring and coaching are quite different, yet both emphasize a distinct approach to helping people realize their full potential, and how serving as a coach will make you a better project leader. Our work environment has changed significantly and abruptly; have you considered taking on a role as a coach or a mentor to encourage others to stay engaged and productive?
Table of Contents
01:01 … Meet Susanne
01:44 … Coaching vs. Mentoring Definitions
03:05 … Are Project Managers Good Coaches?
04:08 … Who Should Mentor?
04:59 … Deciding on a Coach or a Mentor
06:25 … Good Coaching Skills
07:57 … Limitations of Internal Coaching
11:27 … Mistakes Made in the Role of a Coach
12:43 … Asking Good Questions
15:36 … Making Time to Reflect and Review
18:08 … Don’t Ask Why
19:49 … Enhancing Problem-Solving Skills
22:20 … Benefits of Becoming a Coach
24:54 … Can You Self-Coach?
26:15 … Choosing the Right Mentor
27:31 … Time Spent on the Relationship
28:52 … Who Sets Expectations?
29:33 … Benefits for the Mentor
31:03 … Organizational Coaching or Mentoring?
32:50 … Contact Susanne
33:47 … Closing
SUSANNE MADSEN: So
when you study coaching, you become so much more conscious about your own
beliefs, about how you come across. And
you just get better at building rapport and having conversations with others,
empathizing with others, and not just talking about yourself all the time.
WENDY GROUNDS: Welcome
to Manage This, the podcast by project managers for project managers. If you like what you hear, please leave us a
review on our website or wherever you listen to our podcast. We always love hearing from you. I am Wendy Grounds, and with me in the studio
is Bill Yates. Welcome, Bill.
BILL YATES: Hi,
Wendy. I’m excited about our
conversation today. This is going to be
on a topic that I think a lot of project managers will benefit from. I think there’s a lot of confusion, too,
about coaching versus mentoring. So we
hope to really clarify for people, what’s the difference? Are they the same? And what advice do we have for both those who
want to be a coach or receive coaching; be a mentor or receive mentoring.
Meet Susanne
WENDY GROUNDS: Right, right, so I was thinking, let’s do a podcast on coaching/mentoring. And the more I looked into it, the more we realized those are two very different things, and so we hope that our guest today can elaborate and give us some clarity. So her name is Susanne Madsen, and she’s a project leadership coach, trainer, and consultant, and we’re very excited to have Susanne with us in the studio today.
BILL YATES: It’s going to be outstanding, and so I’m going to be the one with the boring accent. We have two wonderful accents, and then there’s me.
WENDY GROUNDS:
Yes. Susanne was telling us she
lives in the U.K., but she’s Danish. So,
yeah, pick up some of that accent. It’s
pretty cool.
BILL YATES: Yes.
WENDY GROUNDS:
Susanne, welcome to Manage This.
Thank you so much for joining us today.
SUSANNE MADSEN: Thank
you for having me. It’s a real honor.
Coaching vs.
Mentoring Definitions
WENDY GROUNDS: Coaching
versus mentoring. Could you give us a definition
of both of them and just how they relate to projects?
SUSANNE MADSEN: Yes, and it’s good that we start with that because so many people use those two terms interchangeably. And I think we should say that there’s a lot of overlap, that both help us to relate to another person and help that other person move forward. But we do that in different ways, whether we are coaching or mentoring.
So coaching, as a coach, we like to say that we don’t give advice, and that’s one of the big differences between the two. When we coach somebody, we like to help somebody move forward by encouraging that person to find the answers for themselves, and there’s a number of ways we do that.
With mentoring – and so I’m looking here at the black-and-white ...

Jul 6, 2020 • 32min
Episode 108 –Building a Strengths-Based Project Team
What is the project manager’s role in talent development? Instead of focusing on the negatives, shouldn’t we focus on what people do best? After all, projects are more successful when we play to the strengths of the team. Our guest, Connie Plowman, co-authored a book Developing Strengths-Based Project Teams with Martha Buelt. Connie defines the difference between a talent and a strength as she introduces the concept of a strengths-based project team.

Jun 15, 2020 • 0sec
Episode 107 – Business Recovery as a Project
VELOCITEACH – Manage This – Episode 107
As businesses and project managers start to strategize about
the post-crisis world, Mike Goss explains what makes business recovery a
project. How can we respond to this crisis from a business standpoint, and how
that can be a project?
Table of Contents
01:58 … Meet Mike 03:08 … Everything in Life is a Project 03:49 … Responding to Crisis as a Project 05:00 … Redefine your Business: The Why and the Who 09:24 … Business Recovery as a Project 11:26 … Personal Experience with Business Recovery 13:33 … What Parts of a Business will Benefit? 16:05 … Building a WBS 18:45 … Facing Risks in Business Recovery 20:50 … Staying on Course 22:15 … A Project Plan for all Scenarios 23:49 … Overcoming Communication Challenges in Business Recovery 25:37 … A Plan for Businesses of all Sizes 26:06 … Strategizing in a Post Crisis World 27:23 … Advice for Resilience during Business Recovery 32:37 … Mike’s Course on Business Recovery 34:12 … Closing
MIKE GOSS: If we had a scale of one to 10, yesterday you
were at an eight. Then COVID-19 show
up. Now you’re at a one. Your objective is not to get back to
eight. Your object is to get back to 10,
where you’ve never been before. On your
way, you’re going to build in the tools and the processes that make sure you
never hit one again, no matter what happens.
That’s a project.
WENDY GROUNDS: Welcome to Manage This, the podcast by project managers for project managers. This is our opportunity to meet with you and talk about issues that project managers are facing today. I am Wendy Grounds, and with me in the studio is Bill Yates. So today we’re talking in the midst of the COVID-19 crisis, businesses are starting to think about the post-crisis situation. For some organizations it’s really been near-term survival is what’s on the agenda.
BILL YATES: Right. I agree, Wendy. There are so many companies that are just
fighting to stay in business right now.
I’m a part of a CEO roundtable, and just seeing the impact that this is
having on people locally and globally is huge, I think. I just saw some statistics today. Now, just to let listeners know, this is May the
4th. And so far 30 million people in the
United States have filed for unemployment, just since the COVID-19 got really
serious in March, up until today. We’re
here in the Atlanta, Georgia area. So
just for our state of Georgia, one in four workers have filed for unemployment.
WENDY GROUNDS:
Unbelievable.
BILL YATES: So it’s
huge. And obviously our federal
government is taking great steps to help fight through the economic impact of
this as we all figure out what does the new normal look like. So just thinking about what is business
going to look like when we can get going again.
So I think it’s helpful for us to have this conversation, and we’re
fortunate to have Mike Goss here to talk through some of this with us.
Meet Mike
WENDY GROUNDS: He was
telling us that his career has taken more twists and turns than most.
BILL YATES: Yeah. So he started out as a stereo equipment salesman.
WENDY GROUNDS: And a
computer store owner.
BILL YATES: An
elevator salesman.
WENDY GROUNDS: And
then he became a software developer.
BILL YATES: Senior VP
at a bank.
WENDY GROUNDS: And
the author of “Breaking
Through Walls,” a business novel about overcoming life’s obstacles.
BILL YATES: And then
a college instructor.
WENDY GROUNDS: And
then a radio personality.
BILL YATES: And of
course he fit a military career in there, as well. He’s a veteran in the U.S. Air Force, serving
in Thailand during the Vietnam War.
WENDY GROUNDS: He has
been on a podcast before with us, and he tells us more about that in his
previous episode. Since 2014, Mike has
also taught PMP exam prep boot camps in Oregon, Washington, and South Carolina.
BILL YATES: Quite a
diverse, I’d say, yeah, he is definitely shaking the tree.


