The podcast for Project Managers by Project Managers. As organizations are going through transformation, there’s plenty of internal and external pressure to adapt, PMI’s Stephen Townsend talks about the changes and challenges for project managers, future trends in the marketplace, and how the role is evolving. Table of Contents 00:26 … Meet Stephen 02:02 … Cooks vs Chefs 08:53 … Enhancing your Toolkit 10:41 … Conflict and Adaptation 13:14 … Future Trend: Soft Skills to Accelerate Innovation 21:12 … Building New Skills and Capabilities 25:31 … Global Executive Council Talent Management Survey 29:56 … How Organizations can Help PMs Increase Value 35:54 … Challenges as Opportunities to Change your Perspective 42:13 … A Revolution of Project Management 44:48 … Connect with Stephen 46:02 … Closing STEPHEN TOWNSEND: ...one of the key things I would say to individuals is, if you’re completing PDUs just to tick the box, you’re wasting an opportunity.  You’re wasting your opportunity, and you’re wasting your organization’s opportunity because this is really your investment in ensuring that you remain competitive in today’s environment, not only within your organization, but also competitive with your peers who are project leaders. NICK WALKER:  Welcome to Manage This, the podcast by project managers for project managers.  This is our opportunity to meet with you and talk about what real life is like in the shoes of a professional project manager.  I’m your host, Nick Walker, and with me is the guy who is always on the lookout for interesting and talented people we can bring on our program.  And Bill, it looks like your talent scout eyes have snagged another big fish. Meet Stephen BILL YATES:  Yeah, I’m delighted that Stephen Townsend is going to give us the time on the podcast.  He is a very busy man.  I’ve known him, goes pretty far back, probably 2011 when I served on the Advisory Group for the PMI REP communities, when I really got to know Stephen.  And then had the opportunity to sit in on one of his talks, a couple of his talks actually, at the fall Global Conference back in fall of 2019 and just was reminded of the depth of his knowledge and the experience that he has.  Stephen’s out there in the marketplace.  He meets with so many companies to talk with them about their project management practices and where they’re going, what trends they see.  So great to have him on with us today. NICK WALKER:  Well, before we meet him, let’s learn a little bit more about him.  Stephen Townsend has worked with PMI since 1999, and currently he is PMI’s Director for Network Programs.  In this capacity he leads special program initiatives for the Institute.  One of those is serving on the U.K.’s Project X Research Consortium Steering Committee, supporting the benefits realization management research stream.  He’s also involved in exploring how organizations are enhancing and reinventing their value delivery capabilities.  For U.S. federal government agencies he produces materials to help them implement requirements associated with the Program Management Improvement Accountability Act.  He also leads the PMBOK Guide’s Seventh Edition transformation work stream.  Stephen, welcome to Manage This. STEPHEN TOWNSEND:  Thank you.  Good to be with you all today. Cooks vs. Chefs NICK WALKER:  We want to talk with you about some of the changes and challenges you see coming down the pike for future project managers.  But first, I’d like for us to talk about an analogy that Bill says you made at the PMI Global Congress last fall.  And any listeners with a background in the restaurant industry are going to get this right away.  You said that some project managers are cooks, and others are chefs, and also that we need both.  So could you explain that analogy? STEPHEN TOWNSEND:  Yeah.  So just to put it in the context of the conversation that we had at the PMI Global Conference, we presented a slide