
EI at Work
An exploration of the impact of emotional intelligence in business and life. Co hosts Marie El Daghl and global emotional intelligence expert Dr Ben Palmer invite a different guest each month to share how EI was a game changer in their organisation.
Latest episodes

14 snips
May 20, 2025 • 37min
A world first study on using EI 360s in identifying leadership readiness
Discover the groundbreaking research on emotional intelligence's role in identifying leadership readiness. A four-year study reveals how EI 360 assessments can uncover vital soft skills often missed by traditional methods. The discussion highlights the challenges aspiring leaders face and the potential for developing emotional intelligence. With 93% of participants showing enhanced capabilities post-coaching, learn how emotional intelligence can significantly boost leadership effectiveness and organizational success.

Mar 11, 2025 • 45min
The DEI divide
In this discussion, Judy Lundy, a leadership specialist and lecturer at Edith Cowan University, dives deep into the current state of diversity, equity, and inclusion (DEI) initiatives. She reveals why many programs fail while highlighting the essential role of emotional intelligence in creating truly inclusive workplaces. Judy discusses the importance of psychological safety, shares inspiring stories of Australian social advocates, and emphasizes that curiosity and humility are key to meaningful DEI progress. Organizations leading the way demonstrate that DEI is here to stay.

20 snips
Jan 20, 2025 • 50min
Get stress fit in 2025
Join Paul Taylor, an award-winning fitness expert specializing in corporate burnout and well-being, as he redefines stress as a skill to be mastered. He introduces the concept of 'stress fitness' and explains how intentional discomfort and regular exercise can boost resilience and enhance performance both personally and professionally. Discover the importance of psychological flexibility, wearable technology for tracking health metrics, and how embracing discomfort can lead to personal growth. Transform your mindset for greater well-being!

Dec 17, 2024 • 37min
Disruptive trends shaking up 2025
From Forbes to the Bangkok Post, it’s universally reported that the workplace will shift dramatically in 2025 and that EI in all its forms, will be the difference between sinking and soaring. This episode wraps up 2024, dives into the top disruptive trends shaking up 2025 and reveals new and improved Genos solutions to ensure organisational success. Interested in Emotional Intelligence? Learn more about Genos Emotional Intelligence, become a Genos Certified Practitioner, or enquire about the Genos Corporate Program. Enjoyed this episode? Leave a review below and let us know! See omnystudio.com/listener for privacy information. See omnystudio.com/listener for privacy information.

7 snips
Nov 20, 2024 • 33min
Too much heat in the kitchen
Una Crilly, a seasoned leadership consultant specializing in retail and hospitality, helps chefs revitalize their careers through emotional intelligence. She shares inspiring stories, like a chef who lost weight and found joy after overcoming serious health issues. The discussion highlights the vital role EI plays in high-pressure kitchens, especially post-COVID. With tools like Genos Grow, Una emphasizes continuous personal growth and team cohesion. She also addresses the need for vulnerability and community in fostering positive workplace dynamics.

Oct 17, 2024 • 38min
There are 3 emerging trends in EI for 2025 – relevant to every part of the world.
Take it from this power panel. Debbie Muno, MD Genos North America, Deiric McCann, MD Genos Europe and Vicky Karuga, MD Genos Pan Africa. They join Genos International CEO Dr Ben Palmer and co-host Marie El Daghl to discuss EI in 2025 and beyond, based not only on their expertise, but the collective feedback of over 100 EI experts from the Genos Global Conference 2024. Interested in Emotional Intelligence? Learn more about Genos Emotional Intelligence, become a Genos Certified Practitioner, or enquire about the Genos Corporate Program. Enjoyed this episode? Leave a review below and let us know! See omnystudio.com/listener for privacy information. See omnystudio.com/listener for privacy information.

Aug 25, 2024 • 42min
Culture Measurement Tool in Action
Unlock the key to workplace transformation with the Emotional Culture Index (ECI), a free Genos International tool that Mel Neil, highly regarded leadership and performance coach, swears by. Join Mel as she explains how the ECI sparks essential psychologically safe conversations, tackles burnout, and drives solution-focused outcomes for a thriving, engaged workforce. Learn why she will never start a development program without it. Plus, Genos Certified Practitioners interested in mastering the Genos ECI can sign up for our upcoming virtual training on November 9. Register here. Interested in Emotional Intelligence? Learn more about Genos Emotional Intelligence, become a Genos Certified Practitioner, or enquire about the Genos Corporate Program. Enjoyed this episode? Leave a review below and let us know! See omnystudio.com/listener for privacy information. See omnystudio.com/listener for privacy information.

16 snips
Jul 10, 2024 • 50min
Using Technology to improve EI in the Workplace
Juliette Tobias-Webb, a behavioral science expert, shares insights from Antarctic adventures, linking penguins' social habits to workplace dynamics. Topics include using technology for productivity, fostering inclusive teams, and emotional intelligence in organizational changes.

Jun 6, 2024 • 41min
Not Your Typical Engineer
On this month's episode of EI at Work, Karine Leblanc shares her journey of transformation, growth, and the power of emotional intelligence. With roots in engineering hear how Karine navigated a male dominate industry, her journey to self-improvement and how she increased peace, productivity and sales through embracing emotional intelligence. Plus you’ll hear about her certification journey and why she chose to partner with Genos International. A must listen episode! And if you like what you hear, check out her book: How to Be Human in a Technical World. Interested in Emotional Intelligence? Learn more about Genos Emotional Intelligence, become a Genos Certified Practitioner, or enquire about the Genos Corporate Program. Enjoyed this episode? Leave a review below and let us know! See omnystudio.com/listener for privacy information.

May 13, 2024 • 51min
The urgent need for EI in Education
This episode of EI at Work discusses the tumultuous landscape of the education sector with diversity, equity, and inclusion (DEI) facing dire challenges, particularly in the United States. The impact is profound, with legislation changes, peaceful protests turning volatile, and students becoming increasingly disconnected amidst the Covid19 pandemic and rapid technological growth. Daymyen Layne, a Genos Certified Practitioner and the Director of DEI for Hotchkiss school in Lakeville, Connecticut, dives into emotional intelligence's transformative power amid these challenges, emphasising empathy, cultural competence, and maintaining human connections. Plus you’ll learn why Daymyen dedicated his career to "changing minds to make change” and what sparked his curiosity about human connection, empathy and emotional intelligence. Interested in Emotional Intelligence? Learn more about Genos Emotional Intelligence, become a Genos Certified Practitioner, or enquire about the Genos Corporate Program. Enjoyed this episode? Leave a review below and let us know! See omnystudio.com/listener for privacy information.