
DTC Podcast
Weekly discussions between disruptive direct to consumer ecommerce brands and our amazing team about marketing, funnels, and everything scaling related. Subscribe to our newsletter for highlights and step by step tactical insights 👉🏻 📦 directtoconsumer.co
Latest episodes

Dec 6, 2021 • 40min
Ep 159: Crunch Differentiation in CPG with Daily Crunch Snacks Founder Laurel Orley
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Hello and welcome to DTC Podcast, I’m Eric Dyck. Today it’s CRUNCH time with Laurel Orley Co-Founder and CEO of Daily Crunch Snacks, which offers a range of beautifully flavored sprouted almonds for mindful snackers looking for the ultimate CRUNCH.
Daily Crunch Snacks was started just under three years ago but has truly sprouted since switching focus to eCommerce via amazon at the start of the pandemic.
In this podcast we digest:
The things you learned TO DO and NOT TO DO After working at Mindshare with Unilever
Why pivoting to Ecommerce has massively accelerated the business
How a newsletter dropped and they sold out of all inventory
The Benefits of CPG accelerators
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Dec 4, 2021 • 23min
Ep 158: AKNF - Scale School: Facebook and Instagram Ads [Preview Module One and Two]
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On this week's podcast, we're featuring two interviews we conducted with the Pilothouse team. These interviews serve as introductions to the second and third modules of our recently released social ad buying course.
Grab it now while we've extended our BFCM sale for another week-> learn.directtoconsumer.co/scale-school-cart
These talks with Cam and Taylor focus on the art of creative and the science of testing it properly.
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Dec 1, 2021 • 23min
Bonus: How Klaviyo Became A $10B Email Unicorn + The Benefits of Being Full Stack with Jenna Crane
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Hello and Welcome to the DTC Podcast. This week’s Bonus Episode is a big one, featuring Klaviyo’s Director of Product Marketing, Jenna Crane.
Klaviyo is the eCommerce industry-leading Email Service provider, valued at close to $10B, and a true unicorn in the DTC Space.
This podcast answers the HARD questions about Email and SMS Marketing
What’s it like being a Unicorn?
Why unifying your Email/SMS/and CDP Stack is a must for any scaling brand
Plus concrete examples of dynamic customer journeys enabled by Klaviyo full stack
How to Flip the Funnel with Zero Party Data
And the biggest scoop of them all….where did the Klaviyo name come from??
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Nov 29, 2021 • 1h 23min
Ep 157: How Josh Elizetxe Would Build Snow Oral Care if He Was Starting Today
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Hello and Welcome to DTC Podcast, I’m Eric Dyck, today we’re brushing up with DTC Icon, and friend Josh Elizetxe, from Snow Oral Care.
Josh has been relentlessly growing Snow across all dimensions, expanding his product lines to electric toothbrushes, toothpaste, as well as toothpaste for children, and even dental insurance.
This brilliant podcast shines with deep insights on
The tactics Snow’s using to make this Q4 the biggest bundling year ever.
Try before you buy, and how Snow’s putting their money where their mouth is, literally.
Whitelisting, dark posting, and how to create an interference pattern rather than one wave.
Then we go deep on what Josh would do differently if he were building Snow again today….the answer might surprise you...
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Nov 27, 2021 • 51min
Ep 156: NFT for DTC? How Web3 and Metaverse are the Next 100x with The Lazy Marketer, Chris Rempel
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And now for something a little different. Hello and welcome to the DTC Podcast. Today we're talking about how "the next internet" or Web3 will change the landscape for DTC Brands in the next 5-10 years.
This wide-ranging conversation covers the core of crypto,
Centralization vs Decentralization, and how Web3 gives consumers, brands, and advertisers more skin in the game. We chat about the best current brand implementations within the metaverse, as well as what you should be thinking about already to take advantage of the next big 100x.
Chris is a friend and someone who's been a digital marketing for almost 20 years. For his take on the Web3 opportunity, download his whitepaper here: https://thelazymarketer.com/whitepaper-extreme-opportunities-in-the-wild-web3-frontier/
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Nov 24, 2021 • 25min
Bonus: How to unlock your customer data and make more sales with Simon Data and The Farmer's Dog
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Hello and welcome to a DTC Bonus podcast, this week with Adrian Evans, Senior Manager of Retention and customer strategy at The Farmer’s Dog, as well as Simon Data’s Director of Client support, Breanna Stewart.
Simon Data is a Customer Data Platform that helps DTC brands unlock the power of their customer data and the Farmer’s Dog is one of the world’s fastest-growing pet foods companies that uses Simon as their CDP as well as their ESP.
This podcast dives deep with specific examples about how knowing more about your customers (and acting on that data) can help you sell more products.
Why most dog food isn’t even allowed to be considered “food”
Why The Farmer’s Dog focused on a CDP before choosing an ESP
How The Farmer’s Dog found its most valuable customer avatars
Why first-party data is essential in the cookiepocalypse
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Nov 22, 2021 • 33min
Ep 155: Real Talk On The Supply Chain Crunch, Word's Best Checkout Experience, and the Future of NFT
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Visit mercury.com/partner/dtc-newsletter
Ian Leslie recently completed over 5 years as CMO for Industry West, an online furniture retailer, and has since moved to the service side, as a senior director of retail operations for Bolt.com
Today's wide-ranging chat was a little different than normal, more personal and raw. Here are some of the issues we covered.
Why we’re both in the DTC Space
Mental Health and DTC Strivers
Key lessons from 5 Years at the game-changing Furniture Brand Industry West
The future of fast checkouts
Baseball cards, NFTs, and Adobe’s big news.
DTC Twitters Value (and its drawbacks)
Real Talk about the coming (and already here) supply chain crunch
Ian Leslie
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Nov 20, 2021 • 23min
Ep 154: AKNF - TikTok Creative Optimization and The Sounds That Pay
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Welcome to All Killer No Filler, and today we’re talking with Spencer from Pilothouse TikTok team as well as Sam and Kyle from Helmkin, who currently run DTC’s TikTok Ads.
We cover:
How to treat creative testing differently on TikTok
How brands are innovating to be more native on the platform
Lead Gen in q4 on TikTok
Big Brands Doing Organic Awesomely (like Duolingo)
The Psychology of Dr. Squatch
Eric gets dropship trolled on TikTok.
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Nov 17, 2021 • 22min
Bonus: Retention is the new Acquisition, Why "Buying Again" is more important than subscription with Repeat's Alex McEachern
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Hello and welcome to this week’s bonus edition of the DTC Podcast featuring Alex McEachern, Director of marketing for Repeat, the “buy again” button for CPG brands.
https://getrepeat.io
Everyone wants subscriptions (especially in a CPG space) but not everyone wants to subscribe. That’s where repeat comes in.
This podcast dives deep into the psychology of re-ordering, why retention is the new acquisition, and why personalized, headless carts are the future of checking out.
Go to https://getrepeat.io now and experience their platform first hand.
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Nov 15, 2021 • 37min
Ep 153: Vessi's CEO Tony Yu's Q4 Lead Generation Brilliance (40K+ New Leads In 24 Hours With THIS Contest Strategy)
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Hello and Welcome to the DTC podcast today. We return with one of our first ever guests, a friend of the show, a client of Pilothouse, and an inclement weather shoe magnate, Vessi’s Tony Yu.
Vessi and DTC have grown a ton since we last spoke to them in April 2020, so it was good to catch up. DTC Podcast just reached 100K listens, while Vessi is celebrating its millionth shoe sale.
Tony has a unique strategic perspective about growing Vessi through supporting its key communities and tonnes of tactical insights about product, lead generation, and more.
Today’s convo centered around Vessi’s growth and product innovation.
Raising AOV with Gift Cards
How to sell your product while collecting first-party data
Generating 40K emails (profitably) in 24 hours with Contest
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