

The Private Practice Success Podcast
Gerda Muller
Private Practice Specific Business Coaching, Mentoring & Consulting for Allied Health Business Owners.
Episodes
Mentioned books

Mar 23, 2025 • 32min
24. Dealing with Rejection as a Practice Owner
In this episode of the Private Practice Success Podcast, Gerda explores one of the most challenging yet inevitable aspects of running a private practice - dealing with rejection. From recruitment struggles to unexpected resignations, Gerda unpacks the common scenarios where rejection occurs and the emotional and business consequences it can bring. She also shares practical strategies to process rejection, maintain boundaries, and keep moving forward with confidence and clarity.In this Episode, you will learn (amongst others):Common forms of rejection private practice owners face and their impact.How to process rejection without letting it derail your business decisions.The importance of setting and respecting boundaries for yourself and others.Why rejection is not personal and how to reframe it as part of business growth.Who This Episode Is For:Private practice owners navigating the emotional challenges of rejection.Allied health professionals looking to build resilience in business.Practice owners seeking strategies to handle recruitment, resignations, and team dynamics.Gerda’s empowering insights will help you reframe rejection as a natural part of building a thriving practice. Tune in to learn how to handle it with grace and keep your vision of success firmly in sight.Ready to transform your practice with Clarity, Confidence & a roadmap for success...? If so, book your spot at the 2026 Blueprint Planning Session right HERE.Connect with Private Practice Success & Gerda here: Would you like Gerda's help in growing your practice? Step 1 is to complete this short form HERE. Gerda will personally go through your answers and will respond asap. Follow the Private Practice Success Facebook Page Follow Gerda on Instagram Connect with Gerda on LinkedIN Join the Private Practice Success Facebook Group - exclusive to practice owners. Email Gerda directly at gerdam@private-practice-success.com Order your hard copy of Gerda's book, The 7-Figure Practice HERE. Ready to work with Gerda? Send in your details HERE and she will be in touch.

Mar 16, 2025 • 38min
23. Over-Servicing in Private Practice
In Episode 23 of the Private Practice Success Podcast, Gerda tackles the sensitive and often misunderstood topic of over-servicing and under-servicing in private practice. With her signature clarity and insight, Gerda defines these concepts, explores their causes, and highlights their ethical and practical implications for clinicians, clients, and businesses.In this Episode, you will learn (among others):The definitions of over-servicing and under-servicing in allied health.Key factors contributing to both over-servicing and under-servicing.The risks these practices pose to client outcomes, clinician integrity, and industry trust.How to achieve the right balance of care using evidence-based practices and client-centered approaches.The importance of understanding Antonovsky’s Salutogenesis Model and its application in private practice.Who This Episode Is For:Clinicians aiming to deliver ethical, high-quality care.Allied health professionals wanting to understand the balance between meeting client needs and maintaining business viability.Practice owners ready to embed data-driven, client-centered care into their service delivery.Gerda also shares her philosophy of empowering clients to move beyond the absence of symptoms towards a life of health-ease, purpose, and meaning. Tune in for practical advice and actionable insights that will help you build a practice you can’t stop smiling about!Ready to transform your practice with Clarity, Confidence & a roadmap for success...? If so, book your spot at the 2026 Blueprint Planning Session right HERE.Connect with Private Practice Success & Gerda here: Would you like Gerda's help in growing your practice? Step 1 is to complete this short form HERE. Gerda will personally go through your answers and will respond asap. Follow the Private Practice Success Facebook Page Follow Gerda on Instagram Connect with Gerda on LinkedIN Join the Private Practice Success Facebook Group - exclusive to practice owners. Email Gerda directly at gerdam@private-practice-success.com Order your hard copy of Gerda's book, The 7-Figure Practice HERE. Ready to work with Gerda? Send in your details HERE and she will be in touch.

Mar 9, 2025 • 31min
22. 5 Reporting Habits for Abundant Referrals
In this episode of the Private Practice Success Podcast, Gerda dives into the often-overlooked yet vital topic of reporting habits and their direct impact on generating abundant referrals. Drawing from her years of experience as a group private practice owner, Gerda shares practical insights and actionable strategies to help you elevate your reporting practices and strengthen relationships with referrers.In this Episode, you will learn (amongst others):The five key reporting habits that lead to consistent referrals.How timely and clear communication builds trust with referrers.The importance of understanding referrer preferences for effective reporting.How to provide context and actionable recommendations in your reports.Why reporting is an integral part of clinical work and business success.Who This Episode Is For:Practice owners looking to enhance their clinical quality control whilst simultaneously improving referral streams.Allied health professionals wanting to improve their reporting habits.Clinicians aiming to build stronger relationships with referrers.As always, Gerda shares her personal experiences and practical advice to help you streamline your reporting process and stand out as a preferred provider. Don’t miss this episode if you’re ready to make reporting a powerful tool for your practice growth.Special Bonus:Download Gerda's GP Report Template for use with adult clients. Copy and paste this straight into your practice management software to make report-writing a breeze. Ready to transform your practice with Clarity, Confidence & a roadmap for success...? If so, book your spot at the 2026 Blueprint Planning Session right HERE.Connect with Private Practice Success & Gerda here: Would you like Gerda's help in growing your practice? Step 1 is to complete this short form HERE. Gerda will personally go through your answers and will respond asap. Follow the Private Practice Success Facebook Page Follow Gerda on Instagram Connect with Gerda on LinkedIN Join the Private Practice Success Facebook Group - exclusive to practice owners. Email Gerda directly at gerdam@private-practice-success.com Order your hard copy of Gerda's book, The 7-Figure Practice HERE. Ready to work with Gerda? Send in your details HERE and she will be in touch.

Mar 2, 2025 • 42min
21. What's Best for You: Business Consulting, Coaching or Mentoring?
In today's episode of the Private Practice Success Podcast, Gerda explores the crucial differences between business consulting, coaching, and mentoring, with the aim of empowering practice owners to identify the right support for their specific stage of business, individual challenges, resource availability and personal preferences.In this Episode, you will learn (among others):The key distinctions between consulting, coaching, and mentoring.How to align your support needs with your business stage (Start-Up, Growth, or Maturity).The importance of choosing the right type of guidance for specific challenges and goals.Practical tips for maximising the return on investment from your chosen business support.How tailored business support can accelerate growth and improve business efficiency and results.Who This Episode Is For:Anyone considering business consulting, coaching, or mentoring to enhance their practice growth.Private practice owners ready to invest in their success and overcome the roadblocks that is holding them back.As always, Gerda shares personal experiences, practical advice, and actionable insights to help you make informed decisions about the support you need to build a thriving private practice. Don’t miss this episode if you’re ready to take your practice to the next level!Ready to transform your practice with Clarity, Confidence & a roadmap for success...? If so, book your spot at the 2026 Blueprint Planning Session right HERE.Connect with Private Practice Success & Gerda here: Would you like Gerda's help in growing your practice? Step 1 is to complete this short form HERE. Gerda will personally go through your answers and will respond asap. Follow the Private Practice Success Facebook Page Follow Gerda on Instagram Connect with Gerda on LinkedIN Join the Private Practice Success Facebook Group - exclusive to practice owners. Email Gerda directly at gerdam@private-practice-success.com Order your hard copy of Gerda's book, The 7-Figure Practice HERE. Ready to work with Gerda? Send in your details HERE and she will be in touch.

Feb 23, 2025 • 37min
20. Waitlists: To Have or Have Not...?
In today's episode of The Private Practice Success Podcast, Gerda tackles the age-old question that every private practice owner will wrestle with at some point in time and that is whether to have or not have a waitlist.Join Gerda as she dives into the pros and cons of maintaining a waitlist, drawing from her extensive experience as a group practice owner and business consultant to allied health professionals.In this Episode, you will learn (among others):When, how & why to have a waitlist, as it applies to both solo and group practice owners.How to implement a proactive and ethical waitlist management process.Strategies to balance client demand and availability.Insights into aligning your waitlist with your business vision.How to support waitlisted clients through value-add strategies.Who This Episode Is For:Solo practitioners looking to manage client demand effectively.Group practice owners wanting to optimise their waitlist strategy.Clinicians interested in ethical client management.Gerda shares practical advice and personal insights to help practice owners navigate the complexities of waitlist management. This episode is essential for anyone looking to enhance their practice's efficiency and client satisfaction.Ready to transform your practice with Clarity, Confidence & a roadmap for success...? If so, book your spot at the 2026 Blueprint Planning Session right HERE.Connect with Private Practice Success & Gerda here: Would you like Gerda's help in growing your practice? Step 1 is to complete this short form HERE. Gerda will personally go through your answers and will respond asap. Follow the Private Practice Success Facebook Page Follow Gerda on Instagram Connect with Gerda on LinkedIN Join the Private Practice Success Facebook Group - exclusive to practice owners. Email Gerda directly at gerdam@private-practice-success.com Order your hard copy of Gerda's book, The 7-Figure Practice HERE. Ready to work with Gerda? Send in your details HERE and she will be in touch.

Feb 16, 2025 • 40min
19. The 5 Levels of Private Practice Development
In today's episode of the Private Practice Success Podcast, Gerda delves into the 5 Levels of Private Practice Development - a framework designed to guide practice owners through the various stages of business growth and expansion. Drawing on insights from over a decade of working with psychology and allied health group practice owners, Gerda provides a comprehensive overview on how understanding these levels informs strategic and tactical decision-making.In this Episode, you will learn (among others):The significance of identifying your current Level of Private Practice DevelopmentHow benchmarking your practice can guide business growth and highlight areas for improvement.The importance of applying level-specific strategies and tactics to ensure sustainable progress.Discover the developmental crises associated with each level and how to navigate them.Learn how to avoid the pitfalls of rapid growth by establishing solid foundations.Who This Episode Is For:Established group practice owners seeking to refine and up-level their business strategies.Clinicians interested in understanding the levels and hence stages of private practice development.Practice owners who want to create a sustainable and profitable practice.As always, Gerda shares practical advice and personal experiences to help practice owners benchmark their current position and plan for future success. This episode is a must-listen for anyone looking to build a thriving and sustainable private practice.Special Bonus:Download the first two chapters of Gerda's book, "The 7-Figure Practice," for FREE! Ready to transform your practice with Clarity, Confidence & a roadmap for success...? If so, book your spot at the 2026 Blueprint Planning Session right HERE.Connect with Private Practice Success & Gerda here: Would you like Gerda's help in growing your practice? Step 1 is to complete this short form HERE. Gerda will personally go through your answers and will respond asap. Follow the Private Practice Success Facebook Page Follow Gerda on Instagram Connect with Gerda on LinkedIN Join the Private Practice Success Facebook Group - exclusive to practice owners. Email Gerda directly at gerdam@private-practice-success.com Order your hard copy of Gerda's book, The 7-Figure Practice HERE. Ready to work with Gerda? Send in your details HERE and she will be in touch.

Feb 9, 2025 • 34min
18. How to Reduce your Clinical Hours as the Practice Owner
In this episode of the Private Practice Success Podcast, Gerda explores the crucial transition of reducing clinical hours as a practice owner in order to focus on business growth and leadership. More specifically it delves into finding the balance between clinical work and the responsibilities of running a group private practice, and doing so in an ethics and values-aligned manner.In this Episode, you'll learn (amongst others):Why and when practice owners should consider reducing their clinical hours.The importance of balancing clinical duties with leadership responsibilities.Strategies for communicating changes to clients in an ethical and supportive manner.The potential pitfalls of taking on too many clinical hours and how to avoid them.Who This Episode Is For:Practice owners looking to transition from clinical work to business management.Group practice owners seeking to balance leadership responsibilities with client care.Clinicians interested in understanding the dynamics of reducing clinical hours.Special Bonus:Download the first two chapters of Gerda's book, "The 7-Figure Practice," for FREE! Don't miss this important episode as Gerda shares personal experiences and practical advice for navigating this important phase of your practice's journey. Whether you are just starting to hire your first clinician or are already managing a growing team, this episode offers valuable guidance to help you succeed.Ready to transform your practice with Clarity, Confidence & a roadmap for success...? If so, book your spot at the 2026 Blueprint Planning Session right HERE.Connect with Private Practice Success & Gerda here: Would you like Gerda's help in growing your practice? Step 1 is to complete this short form HERE. Gerda will personally go through your answers and will respond asap. Follow the Private Practice Success Facebook Page Follow Gerda on Instagram Connect with Gerda on LinkedIN Join the Private Practice Success Facebook Group - exclusive to practice owners. Email Gerda directly at gerdam@private-practice-success.com Order your hard copy of Gerda's book, The 7-Figure Practice HERE. Ready to work with Gerda? Send in your details HERE and she will be in touch.

Feb 2, 2025 • 26min
17. Motherhood & Business Ownership: The Guilt We Don't Talk About
In today's episode of the Private Practice Success Podcast, Gerda takes a step back from strategy and dives into the personal journey of being a business owner. Join her as she shares candid reflections on the emotional struggles and triumphs that come with balancing business ownership and family life. From moments of overwhelming guilt to finally finding contentment, this episode is a heartfelt exploration of the human side of female business ownership.In this Episode, you'll discover (amongst others):The emotional challenges of juggling professional responsibilities with family life.Personal stories on overcoming guilt and finding balance.The importance of support systems and setting boundaries.Insights into the journey of building a business whilst raising a family.Whether you're a parent balancing family and business or simply seeking a genuine conversation about the realities of business ownership, this episode offers relatable insights and encouragement. Ready to transform your practice with Clarity, Confidence & a roadmap for success...? If so, book your spot at the 2026 Blueprint Planning Session right HERE.Connect with Private Practice Success & Gerda here: Would you like Gerda's help in growing your practice? Step 1 is to complete this short form HERE. Gerda will personally go through your answers and will respond asap. Follow the Private Practice Success Facebook Page Follow Gerda on Instagram Connect with Gerda on LinkedIN Join the Private Practice Success Facebook Group - exclusive to practice owners. Email Gerda directly at gerdam@private-practice-success.com Order your hard copy of Gerda's book, The 7-Figure Practice HERE. Ready to work with Gerda? Send in your details HERE and she will be in touch.

Jan 26, 2025 • 41min
16. Mastering Conversion Rates: Setting the Right Targets for Your Front Desk Team
In this episode of the Private Practice Success Podcast, Gerda addresses a common challenge faced by practice owners: Setting the right Conversion Rate Targets for your Front Desk Team. Prompted by a recent discussion in her Facebook group, Gerda provides expert insights into what conversion rates mean for your practice and how to effectively manage them to ensure sustained growth and efficiency.In this Episode, you'll learn (amongst others):The definition and importance of conversion rates in private practice.How conversion rates impact cost of client acquisition and practice efficiency.Key variables affecting conversion rates, including lead nature, sales training, and demographics.Strategies for tracking and improving your practice's conversion rates.Special Bonus:Download Gerda's FREE Front Desk Referral Log Template (with video instructions) to start tracking and improving your practice conversion rates today. You can get that right HERE.Who This Episode Is For:Private practice owners aiming to enhance their client conversion strategies.Business owners seeking to improve the efficiency and performance of their front desk team.Join Gerda as she shares actionable advice and tools to help you set meaningful conversion rate targets. Ready to transform your practice with Clarity, Confidence & a roadmap for success...? If so, book your spot at the 2026 Blueprint Planning Session right HERE.Connect with Private Practice Success & Gerda here: Would you like Gerda's help in growing your practice? Step 1 is to complete this short form HERE. Gerda will personally go through your answers and will respond asap. Follow the Private Practice Success Facebook Page Follow Gerda on Instagram Connect with Gerda on LinkedIN Join the Private Practice Success Facebook Group - exclusive to practice owners. Email Gerda directly at gerdam@private-practice-success.com Order your hard copy of Gerda's book, The 7-Figure Practice HERE. Ready to work with Gerda? Send in your details HERE and she will be in touch.

Jan 19, 2025 • 33min
15. What is the Best Platform for Recruiting Clinicians?
In this episode of the Private Practice Success Podcast, Gerda answers the frequently asked question: What is the best platform to use when recruiting clinicians?Join Gerda as she unpacks the critical elements that go into selecting the best platforms for reaching top-tier candidates. If you’ve been wondering how to enhance your recruitment process and attract the right talent, this episode is your go-to guide.In this Episode, you'll learn (amongst others):Why the platform choice matters less than the quality of your job ad.How to choose between SEEK, Indeed, and other platforms for your recruitment needs.The role of social media platforms in your recruitment process. The importance of continuous refinement and testing in recruitment strategies.Special Bonus:If you are ready to optimise your recruitment results then you most certainly want to access Gerda's in-depth training on "Becoming an Employer of Choice" which she is making available for FREE to you as a listener of Episode 15. You can get that HERE.Who This Episode Is For:Practice owners looking to attract quality clinicians to their team.Business owners eager to optimise their recruitment outcomes.Join Gerda as she shares insights and practical advice on mastering the recruitment process by selecting the most appropriate platform for your job ad. As always, this episode provides valuable guidance to help you build a thriving practice. Ready to transform your practice with Clarity, Confidence & a roadmap for success...? If so, book your spot at the 2026 Blueprint Planning Session right HERE.Connect with Private Practice Success & Gerda here: Would you like Gerda's help in growing your practice? Step 1 is to complete this short form HERE. Gerda will personally go through your answers and will respond asap. Follow the Private Practice Success Facebook Page Follow Gerda on Instagram Connect with Gerda on LinkedIN Join the Private Practice Success Facebook Group - exclusive to practice owners. Email Gerda directly at gerdam@private-practice-success.com Order your hard copy of Gerda's book, The 7-Figure Practice HERE. Ready to work with Gerda? Send in your details HERE and she will be in touch.


