23. Over-Servicing in Private Practice

In Episode 23 of the Private Practice Success Podcast, Gerda tackles the sensitive and often misunderstood topic of over-servicing and under-servicing in private practice. 

With her signature clarity and insight, Gerda defines these concepts, explores their causes, and highlights their ethical and practical implications for clinicians, clients, and businesses.

In this Episode, you will learn (among others):

• The definitions of over-servicing and under-servicing in allied health.
• Key factors contributing to both over-servicing and under-servicing.
• The risks these practices pose to client outcomes, clinician integrity, and industry trust.
• How to achieve the right balance of care using evidence-based practices and client-centered approaches.
• The importance of understanding Antonovsky’s Salutogenesis Model and its application in private practice.

Who This Episode Is For:

• Clinicians aiming to deliver ethical, high-quality care.
• Allied health professionals wanting to understand the balance between meeting client needs and maintaining business viability.
• Practice owners ready to embed data-driven, client-centered care into their service delivery.

Gerda also shares her philosophy of empowering clients to move beyond the absence of symptoms towards a life of health-ease, purpose, and meaning. Tune in for practical advice and actionable insights that will help you build a practice you can’t stop smiling about!

Ready to transform your practice with Clarity, Confidence & a roadmap for success...? If so, book your spot at the 2026 Blueprint Planning Session right HERE.

Connect with Private Practice Success & Gerda here:

• Would you like Gerda's help in growing your practice? Step 1 is to complete this short form HERE. Gerda will personally go through your answers and will respond asap.
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• Email Gerda directly at gerdam@private-practice-success.com
• Order your hard copy of Gerda's book, The 7-Figure Practice HERE.
• Ready to work with Gerda? Send in your details HERE and she will be in touch.