Fight Club 4 Business

Tommy Mello is the owner and operator of A1 Garage Door Service, a leading $200+ million home service business based in Phoenix, Arizona, with over 700 employees in 19 states.Tommy is also the host of the Home Service Expert, a top 0.1% podcast in the world, and the author of Elevate, a book where he shares his secret to attracting, retaining, and developing A-Players.Time Stamps:📌[7:10]Marketing: The value of a strong brand...📌[7:33]Defining the identity of your "brand"📌[7:54]Marketing: the importance of consistency📌[8:15]Book Rec: Wizard of Ads📌[8:23]Book Rec: Story Brand📌[8:43]Inspiration of the story behind a brand...[10:24]Getting help from Dan Antonelli at Kickcharge📌[10:51]Using your branding to attract to your RAS to help your ideal clients to remember you when they need you📌[11:18]Getting crystal clear on your ideal client avatar📌[12:45]23,000 service agreements already📌[14:16]Tommy is so clear about who he's marketing too.... He's marketing to his internal customers, external, community📌[14:33]Marketing is a long-term play📌[15:12]Tommy's fave KPIS, Conversion Rate, Booking Rate, Average Ticket, Cost per Conversion📌[15:34]Starting with a Budget and setting it up so everyone can win📌[15:54]Build a budget using those KPIs then build a marketing plan📌[17:19]Tommy met with a HVAC company that rates their lead calls 1-4.📌[18:57]Book Rec: The e-myth📌[19:38]Tommy is a platform company📌[21:17]They watched the Big Short...📌[21:55]As interest rates go up costs go down...📌[22:11]10X multiple on a sale📌[23:44]1. Do your own quality of earnings (do an actual audit) - what is your company worth?📌[25:16]2. Find someone you can work with and can speak the same language to📌[25:54]3 future opportunities for your business.... sell, die, pass it to kids📌[26:41]Revenue is for vanity; Profits is for sanity📌[27:19]Prioritizing profitability (15% - 20%)📌[27:31]Pay yourself as the owner a healthy wage....📌[27:35]If you were gifted a trip for 8 weeks, what would happen to your business?📌[27:58]Systematize your business so that it can run without you📌[28:04]Book Rec: Built to Sell📌[28:41]After you set up your systems.... You need checks and balances in your company📌[29:00]Data Integrity is so key📌[29:36]Every employee in the business have a scorecard that they can do well and have control over...📌[30:34]How to Tommy has scaled the culture to support 700 coworkers📌[31:13]Hiring a new EA who will just help him praise his people better...📌[31:31]Tommy's people dreams are his dreams...📌[32:01]Book Rec: Traction📌[33:04]Tommy reads too much and has built a frankenstein version of his favorites📌[33:30]As the leader - Pick the tech stacks that will work for you and train on them....📌[34:02]Less meetings - but they need to be epic....📌[34:33]He stays up at night working on refining systems....📌[36:21]He likes AI for chatting...📌[37:15]He looks at Cost per Click, Competition, Average Customer, Average Credit Scores - and is looking for density....📌[38:28]Get 15% Market Share before moving on to the next location...📌[38:51]Don't go with the hot dog stand model...📌[39:45]Tommy shows everything to everyone every week...📌[40:26]Employees don't care if Tommy hits his goal, he needs to be clear about what's in it for them...📌[40:39]More one-on-ones - less group therapy📌[40:55]Know your employee's love languages...📌[44:41]Love Language in the workplace podcast with Tommy Mello & Dr. Dr. Paul White https://www.facebook.com/tomm.../videos/2985234855105868/...📌[44:53]In sports we practice 12 times for 1 game...📌[45:22]The importance of training...📌[46:02]Showing people how to win....📌[46:54]Tommy measures everything...📌[47:21]1 A player will run circles around 3 B players📌[48:07]https://book.elevateandwin.com/order1665131650563📌[49:30]When negotiating - get to know the other teams goals & dreams and figure out how everyone can win....📌[49:55]Ask yourself relentlessly "What's in it for them?"📌[50:55]Book Rec: Come for Air📌[51:22]Tommy's new goal is 10 Billion📌[53:00]3.5hour orientation and he tells his people we make a lot of money. Business is not easy. I pay myself very very well... and I want to pay you very very well...📌[53:31]Elevate: Build a Business Where Everybody Wins https://book.elevateandwin.com/order1665131650563📌[54:29]Slow Down to Speed Up....📌[55:12]Book Rec: 7 Habits of Successful People📌[55:38]How do your people "feel" about working for your company?📌[56:13]Do you help them find their vision and give them a path to create that vision...📌[57:15]Go hang out with some 3-5 times your size...📌[58:15]Join our Facebook Group for help: https://www.facebook.com/groups/212495929980533📌[58:37]Marketing Homework - Define your client avatars and get super granular📌[1:00:42]Finance Homework: How much is your business worth?📌[1:01:06]Systems Homework: Read Tommy's new book📌[1:01:24]People Homework: Are you making your team feel like winners?📌[1:02:14]Tommy Homework: Come up with something affordable to get the other people in your team's family to buy into to you and your company culture....📌[1:03:16]83% of people stay at work because they made a best friend. That doesn't happen at work. That happens outside of work📌[1:05:13]Tommy lets people fail....📌[1:06:47]Tommy says having a shop is 100% important to a company culture📌[1:09:36]How to reach out to Tommy... @officialtommymello📌[1:09:47]Home Service Expert Podcast📌[1:09:59]Home Service Millionaire⭐Quote of the Week⭐"When you are making a decision about how best to serve your customers, your own experience is often a better guide than a more sophisticated analysis of the market.” – Richard Branson."⇩ Resources ⇩✯ Tommy Mello with https://a1garage.com/✯Tay Meroni (Marketing) with Pure Pressure Washing✯Meaghan Likes (Finances) with Bookkeeping Academy Online, Likes Accounting Company & Jeff Likes Clean Windows & Gutters✯Michelle Myers (Systems) with Pink Callers✯Martha Woodward (People) with The Pay for Performance Expert, Quality Driven Software & Dusting Divas

Fred there's magic in creating a business jam-packed with creativity and vision. His business, Clearview Washing LLC is technology rooted, with core values in company culture and customer service. Not what you would come to expect from an exterior cleaning company. At 19 years old, Fred caught the entrepreneurial bug when his parents had scheduled a window cleaning at their home – the company never showed up, and never even picked up the phone! Soon after witnessing this shoddy customer service, Fred put his studies in entrepreneurship to work. He joined forces with his dad, Fred Sr. to create a full-service, customer-centric exterior cleaning company. Fred is a Certified Conquer Coach and serves on the Entrepreneurial Advisory Counsel of his Alma Mater, Rowan University. He also beta tests cutting edge cleaning technology, including soft wash drones and solar cleaning robots. A life-long Yankees fan, Fred's true “field of dreams” is what has been created in Clearview's workplace – a level playing field with opportunities for all. With everyone working towards a common goal. His biggest achievement yet has been balancing his career with his family and hobbies. Fred is married with 2 children; he loves to travel, golf and experience food. Since becoming CEO 5 years ago at Clearview Washing LLC in New Jersey, Christine Hodge has grown revenue by 200%, added 10+ staff, and average tickets have grown to $1,450 residentially and 10K commercially. A paralegal turned entrepreneur, Christine is a natural leader, tech-savvy systems integrator and excels at instilling a corporate culture of excellence and accountability. Clearview leverages an impressive tech stack that maximizes efficiency and automation, powered by Jobber, Responsibid, QuickBooks Online, Hourly IQ, ADP, Nice Job and Intouch GPS. Christine’s superpower is her ability to foster a corporate culture that inspires excellence, embraces change, and welcomes accountability. These attributes caught the attention of Jobber who recently filmed Christine for a YouTube mini-series on how to start and grow an exterior cleaning business, where she shares the processes, systems and strategies that have made Clearview a successful multi generation family business. Christine is a Foody, Mom of Two, Jersey Girl, Shark Tank super fan and loves sharing her passion for Small Business Tips and Process with fellow entrepreneurs.Time Stamps:📌[6:17]evolution of brands...📌[6:46]From newspapers to Linkedin and instagram📌[7:47]Using social media to help engage & talk to your customers (from all angles)...📌[11:33]They use personal connections on LinkedIn before engaging with them on their business LinkedIn....📌[12:39]He follows the companies he wants to do business with...📌[13:17]Consistently making connections with their social media management company...📌[17:00]Clearview Washing LLC LinkedIn Page: https://www.linkedin.com/company/clearview-washing-llc/📌[18:32]Freddie's system for making connections. He asks to connect as a person first. Then he invites to his page. He keeps the "pushy" sales light...📌22:14]Org Structure Evolution📌[23:13]Importance of the Family Business but with some corporate structure📌[29:35]Building careers not jobs📌[31:41]https://hourlyiq.com/📌[40:09]Systems and what to do when systems breakdown...📌[44:28]I'm a millennial - just like tay! 📌[44:37]New beginnings...📌[46:29]Company vision boarding and then keeping it real to connect deeply... "what was the best moment of your life?"📌[46:37]Kickoff Day📌[46:42]Clearview Day📌[47:42] "give me one of your best traits and attributes"📌[48:37]Putting team goals on the board....📌[50:32]Having a presence on LinkedIn....📌[50:41]Make an Org Chart📌[51:56]Look into Vision Boarding📌[53:19]step out of your comfort zone, talk to your team and ask them deep questions! 📌[53:49]Take time to build leaders in your company....📌[54:29]Message Freddie & Christine on LinkedIn📌[54:43]@clearviewwashing @theprocessceo📌[55:21]"Do what you love, and you'll never work a day in your life"⭐Quote of the Week⭐"Do what you Love and you'll never work a day in your LIFE"⇩ Resources ⇩✯ Fred & Christine Hodge with https://clearviewwashing.com/✯Tay Meroni (Marketing) with Pure Pressure Washing✯Meaghan Likes (Finances) with Bookkeeping Academy Online, Likes Accounting Company & Jeff Likes Clean Windows & Gutters✯Michelle Myers (Systems) with Pink Callers✯Martha Woodward (People) with The Pay for Performance Expert, Quality Driven Software & Dusting Divas

Denai Wolfe is a Virtual CFO, Financial Clarity Coach and Profit Strategist. She works with big thinking entrepreneurs to help them increase their profits by designing and implementing financial structure and systems. Denai understands entrepreneurs because she is one. In a past life she owned a photography business and two restaurant franchises. Running these businesses was where she learned the power of knowing your numbers. She became so passionate about empowering entrepreneurs to take control of their numbers that she volunteered at her local women’s business center in Wilmington, DE to educate female entrepreneurs on financial literacy. The more students she got in front of the more requests she received for consults and so The Chic CFO was born.Denai believes that bigger profits equal a better life not just for you and your family but for your team and customers as well. She follows one golden rule when it comes to business – if it doesn’t make money it doesn’t make sense. Her mission is to help entrepreneurs understand their financials and utilize the data to make operational improvements that will scale their company to the next level!Time Stamps📌[5:13]Denai's tricks for making the most of a marketing budget📌[5:25]How are you going to track your return?📌[7:28]Marketing should get paid first before Operational Expenses📌[8:00] "Your numbers tell the story of your business"📌[9:01]Marketing problems vs. Quality problems📌[14:01]When you organize your cost of goods sold - Denai recommends breaking out your Marketing Spend...📌[25:05] Primary Account ⭐ Income Tax Account ⭐ Sales Tax Account ⭐ Nest Egg Account ⭐ Innovation Fund ⭐ Marketing Spend📌[25:34] Goal is to not use the Next Egg - move to high yield savings...📌[27:33] Be intentional📌[28:09]What do you want to make? How much do you want to work? What do you have to do to make that happen...📌[33:31]Inspect what you expect...📌[34:34]Print your bank statements - highlight anything that makes your eyebrows go up... What you pay attention will improve📌[37:18]If your why doesn't make you cry then you're not there yet... There should be something emotional underneath📌[39:45]money is deep rooted in our youth...📌[41:50]what happened with money as a kid? How is it carried on to adulthood?📌[42:52]"You are a badass at making money" by jen sincero📌[46:41]Denai's Entrepreneurial Wealth Masterclass --> https://thechiccfo.mykajabi.com/ewm...📌[ 47:16]Denai's Entrepreneurial Wealth Masterclass --> https://thechiccfo.mykajabi.com/ewm📌[48:47]Marketing Spend - 10%📌[50:11]"Write down your money story"📌[50:41]https://www.facebook.com/groups/theprofitfactor⭐Quote of the Week⭐Paradox of Automation: the more efficient the Automated system, the more crucial the contribution of the human operators of that system.— Josh Kaufman⇩ Resources ⇩✯Denai Wolfer with www.thechiccfo.com✯Tay Meroni (Marketing) with Pure Pressure Washing✯Meaghan Likes (Finances) with Bookkeeping Academy Online, Likes Accounting Company & Jeff Likes Clean Windows & Gutters✯Michelle Myers (Systems) with Pink Callers✯Martha Woodward (People) with The Pay for Performance Expert, Quality Driven Software & Dusting Divas

The Completely Clean Power Washing Family Owner: Susan Best At the heart of Completely Clean Power Washing is a family. Every family has a story. Ours is no different. Our company was founded when my husband and I struggled to find reliable local service providers. I saw needs for efficiency and loyalty, thus began our business. While I am the proud owner of the company, my husband, Travis manages the operations. Travis is a career firefighter and is honored to be my husband (he agrees 😊) and manager of this Woman-Owned Small Business. Our family wants you to know that we stand behind our work with a money back guarantee. Our customers are treated like part of the family and we look forward to continuing our legacy by serving you.Time Stamps:📌[5:23]The importance of educating your customer...📌[8:16]She doesn't apologize for price...📌[9:01]Active listening is so helpful when getting the sale...📌[10:10]She's tunnel vision on exterior sales growing it big and fast...📌[10:39]We ❤️ @ResponsiBid!!📌[10:58]https://responsibid.com/📌[15:26]Growing big & fast... Tripling every month📌[17:13]What do you want? Why do you want it? How important is it? How are you going to get it done?📌[18:21]She loves reflecting year over year...📌[18:46]Revenue Buddy: https://www.revenuebuddy.com/optin_22📌[20:27]How to harness the chaos... Embrace the chaos....📌[21:12]Let go of perfectionism...📌[21:21]Massive Imperfect Action📌[21:46]Minimum Viable Product is often the best...📌[22:57]Recognize when you need to recharge📌[23:53]Missed Goal and grew by 72%!📌[24:12]Finding your wins... They're there!!📌[27:22]Heart of Service in every position in our company📌[29:09]Don't forget to share with your techs that their work matters & the importance of their work...📌[29:43]Ask your techs to share a great service experience that you had?📌[30:50]What's Susan's biggest struggle with her staff?📌[31:13]Scheduling her time is her biggest struggle...📌[31:53]They started running all of their applicants through HireBus. And she prioritizes customer service📌[32:09]https://go.hirebus.com/📌[32:57]She focuses on her internal customers, and bragging on them...📌[34:12]She LOVES her employees....📌[36:01]It's the little things that really make an impact...📌[37:50]It's often our fault as the leader that we didn't communicate well....📌[42:52]Marketing homework: Listen to your clients, leave space to hear them... When you listen actively - the client will tell you what they need and what they want.📌[45:44]Finance Homework: Find the wins for yourself and those closest to you.📌[46:06]Systems Homework: If you're in growth mode... Embrace the chaos!📌[46:30]People Homework: If you don't have a "favorites" form - send one out to your team...📌[48:51]Susan Homework: Would love to give away a clarity call.📌[48:57]"If you need help ask, and if you don't prove it!"📌[49:49]Susan is offering to ask you some thoughtful questions to help you get unstuck and clear.📌[51:18]How to get ahold of Susan - susan@washwilmington.com📌[52:17]Quote of the Week, "What do you want, why do you want it, and then how do you do it!" Susan Best⭐Quote of the Week⭐"What do you want, why do you want it and how do you do it?" - Susan Lackey Best⇩ Resources ⇩✯ Susan Lackey Best with https://washwilmington.com/✯Tay Meroni (Marketing) with Pure Pressure Washing✯Meaghan Likes (Finances) with Bookkeeping Academy Online, Likes Accounting Company & Jeff Likes Clean Windows & Gutters✯Michelle Myers (Systems) with Pink Callers✯Martha Woodward (People) with The Pay for Performance Expert, Quality Driven Software & Dusting Divas

Entrepreneur Andrew Miller discusses marketing strategies for recurring services, emphasizing simplicity and consistent touches, benefits of recurring revenue, and the importance of customer retention. He highlights the power of predictable revenue and the value of automation in home service businesses.

Jeff Wraley is passionate about technology in the trades. Bringing innovation to small business owners and seeing them gain efficiency and improve their profitability lights me up. Many of the stereotypes of the construction industry are simply no longer true. And homeowners’ expectations of what it looks like “buy” home improvement or maintenance service have also changed radically. I lead a team that is helping contractors adapt to these changes and quickly bring value to their customers.Time Stamps:📌[3:04]https://www.hellogroundwork.com/📌[5:43]we love you danit!📌[7:35]How are they getting clients to send in videos of their projects?📌[9:34]Most people want more information and they don't really want to talk to you to get it...📌[15:25]morning Drew!📌[16:09]Getting the visuals of the home sets everything up for success...📌[18:50]So many opportunities to use these videos... Before Pictures, Inspection Reports, Video testimonials, etc📌[23:52]how to shorten the sales cycle?📌[24:08]how to personalize your automations...📌[25:44]start with a welcome video📌[26:18]it's a custom selfie-style video📌[28:44]asking the client to do their video and give the client instructions on how to shoot their own video📌[28:51]you build trust faster...📌[30:21]putting a personal touch & face on the sales process can be huge!📌[33:30]Difference between a CRM and an estimating tool?📌[35:52]The role of Zapier in keeping everything integrated through an open API📌[41:04]Gone are the days of in-home estimates...📌[46:09]Your clients want a seamless sales process.... And a tool like Groundwork could be a real differentiator.📌[54:03]Marketing/Sales Homework: Add video/the human component into your sales process...📌[55:47]Finance Homework: Look at your follow up process - is it a reflection of you?📌[56:14]Systems Homework: Check out the integrations of Groundwork📌[57:13]Check out https://www.shinysherpa.com/?r_done=1 to customize your follow ups📌[58:21]Martha's homework - what are the differentiators in your sales process?📌[58:54]books mentioned: "visual sale" by marcus sheridan. "never lose a customer again" by Joey Coleman📌[59:05]https://www.hellogroundwork.com/resources📌[59:45]Just ask your customer....📌[1:00:40]Reach Jeff at jeff@hellogroundwork.com⭐Quote of the Week⭐"The customer experience is the Next competitive battleground -Jerry Gregoire⇩ Resources ⇩✯ Jeff Wraley with www.hellogroundwork.com✯Tay Meroni (Marketing) with Pure Pressure Washing✯Meaghan Likes (Finances) with Bookkeeping Academy Online, Likes Accounting Company & Jeff Likes Clean Windows & Gutters✯Michelle Myers (Systems) with Pink Callers✯Martha Woodward (People) with The Pay for Performance Expert, Quality Driven Software & Dusting Divas

You know it....it's the 4 founding members of Fight Club, going old school, and sharing some epic admin wins straight out of Admin Bootcamp Adventure!Time Stamps:📌[0:54]Amanda Powell - Director of Training at Power Selling Pros 📌[1:11]Helps home service companies win the moments and book more calls!📌[8:49]86% of consumers will pay more for better customer service📌[16:42]Say what you CAN do - not what you can't📌[27:04]Fast is Slow on the phone....📌[28:29]Call times get reduced once they consistently follow their call flow..📌[29:52]https://powersellingpros.com/📌[33:15]Investing in your people with training can help not only your conversion rate but your retention📌[35:14]Coaching CSRs to just ask... Can completely change their lives!📌[35:46]Are you interested in saving money today with our membership program?"📌[35:58]"Are you paying member pricing or regular pricing today?"📌[38:49]Admin Bootcamp Adventure coming up February 9 and 10 in Orlando, Florida📌[40:39]http://adminbootcampadventure.com/📌[44:03]https://gutter-con.com/📌[44:43]Marketing Homework - How are you building value?📌[46:32]Finance Homework - listen to a call - praise how they build empathy📌[46:42]Systems Homework - Check out Power Selling Pros📌[47:12]People Homework - What are you frustrated about your CSR? Have you given them the training to be successful?📌[47:30]Sales Homework - DON'T get the address right away!📌[48:03]Email Amanda powell@powersellingpros.comQuote of the Week"What if we invest in developing our people and they leave us? What if we don't and they stay?"⇩ Resources ⇩ ✯Amanda Powell With Powersellingpros✯Tay Meroni (Marketing) with Pure Pressure Washing✯Meaghan Likes (Finances) with Bookkeeping Academy Online, Likes Accounting Company & Jeff Likes Clean Windows & Gutters✯Michelle Myers (Systems) with Pink Callers✯Martha Woodward (People) with The Pay for Performance Expert, Quality Driven Software & Dusting Divas

Barry Hartman Former professional snowboarder (and new bestie to Meaghan Likes) Barry Hartman is the co-founder of 505-Junk. Starting out of his parent’s basement in 2011. Barry and his partners have grown 505-Junk to nearly 4 Million in revenue while maintaining some pretty inspiring philanthropic priorities and work-life balance. “Our biggest success has been growing 505-Junk into a systemized self-sustaining organization that is capable of employing great people,” says Barry. “It keeps everyone motivated, disciplined and eager to help our clients. Having our employees tell us that they love their job and hearing from our clients that love our staff, means everything to me!”Time Stamps:📌[7:24]Barry plans early and often - so in Q4 he knew exactly how many leads he was going for in Q1📌[7:50]How Barry got into multi-year commercial contracts📌[8:17]How Barry makes business decisions based on his company values...📌[9:57]Check out Barry's core values....📌[24:25]Barry Starts with the budget and specifically with the breakeven point📌[24:30]For Planning - start with the budget, figure out your breakeven point, look at your pricing, indicates gross profit, then they build a leads plan for a revenue plan, once they have the budget they build out the strategic plan for the year...📌[27:23]Biggest Takeaways from BTA Winter Summit...📌[27:33]Rename to Breakthrough Session...📌[28:27]How to Uplevel your team?📌[30:57]Employee Development Plan... The goal of the end of the plan is to have a one page plan - own personal mission & vision, values, BHAG, 5-year goals, career alignment, etc...📌[32:19]https://www.myofficeoutfitter.com/abc-adventure-orlando📌[33:32]Barry grew up with the values of not having a negative contribution to the landfill...📌[34:35]Barry runs his business by "Doing the Right Thing" to Recycle📌[36:33]How Barry fills buckets on his team📌[36:42]We would love to have you stop by Kristina an meet all the new campers!!📌[38:39]Painted Picture - annual plan, quarterly, and bi-weekly goal setting & review meetings.. While it's a system, they add in touch feely questions - like "how are you really feeling?"📌[41:57]If you lack empathy... You can't be a good leader📌[42:52]Alignment of when you help people win, you win....📌[50:51]Marketing Homework: Print out your Core Values📌[51:08]Finance Homework: What's your painted Picture?📌[51:21]Systems Homework: Fill out your one-page miracle📌[52:13]People Homework: What all do you do for your employees? What is relationship building vs transactional? Shoot for 50/50....📌[53:26]Barry Homework: How do you implement an employee development plan? A one-page plan for each employee brings a new energy to the office📌[54:27]Personality Style Indicator: https://crgleader.com/personal-style-indicator/📌[55:57]How to get ahold of Barry? Find him on Barry Hartman with 505-Junk📌[56:45]https://www.myofficeoutfitter.com/abc-adventure-orlando⭐Quote of the Week⭐"Business has a responsibility to give back to the community." - Ben Cohen⇩ Resources ⇩✯ Barry Hartman : https://505junk.com/✯Tay Meroni (Marketing) with Pure Pressure Washing✯Meaghan Likes (Finances) with Bookkeeping Academy Online, Likes Accounting Company & Jeff Likes Clean Windows & Gutters✯Michelle Myers (Systems) with Pink Callers✯Martha Woodward (People) with The Pay for Performance Expert, Quality Driven Software & Dusting Divas

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Owner/ President at Turf Badger and Owner and Founder at Olson's Pest Control. And the 2022 Biggest Badass Service Autopilot Academy winner.Time Stamps:📌[7:24]Barry plans early and often - so in Q4 he knew exactly how many leads he was going for in Q1📌[7:50]How Barry got into multi-year commercial contracts📌[8:17]How Barry makes business decisions based on his company values...📌[9:57]Check out Barry's core values....📌[24:25]Barry Starts with the budget and specifically with the breakeven point📌[24:30]For Planning - start with the budget, figure out your breakeven point, look at your pricing, indicates gross profit, then they build a leads plan for a revenue plan, once they have the budget they build out the strategic plan for the year...📌[27:23]Biggest Takeaways from BTA Winter Summit...📌[27:33]Rename to Breakthrough Session...📌[28:27]How to Uplevel your team?📌[30:57]Employee Development Plan... The goal of the end of the plan is to have a one page plan - own personal mission & vision, values, BHAG, 5-year goals, career alignment, etc...📌[32:19]https://www.myofficeoutfitter.com/abc-adventure-orlando📌[33:32]Barry grew up with the values of not having a negative contribution to the landfill...📌[34:35]Barry runs his business by "Doing the Right Thing" to Recycle📌[36:33]How Barry fills buckets on his team📌[36:42]We would love to have you stop by Kristina an meet all the new campers!!📌[38:39]Painted Picture - annual plan, quarterly, and bi-weekly goal setting & review meetings.. While it's a system, they add in touch feely questions - like "how are you really feeling?"📌[41:57]If you lack empathy... You can't be a good leader📌[42:52]Alignment of when you help people win, you win....📌[50:51]Marketing Homework: Print out your Core Values📌[51:08]Finance Homework: What's your painted Picture?📌[51:21]Systems Homework: Fill out your one-page miracle📌[52:13]People Homework: What all do you do for your employees? What is relationship building vs transactional? Shoot for 50/50....📌[53:26]Barry Homework: How do you implement an employee development plan? A one-page plan for each employee brings a new energy to the office📌[54:27]Personality Style Indicator: https://crgleader.com/personal-style-indicator/📌[55:57]How to get ahold of Barry? Find him on Barry Hartman with 505-Junk📌[56:45]https://www.myofficeoutfitter.com/abc-adventure-orlando⭐Quote of the Week⭐"Business has a responsibility to give back to the community." - Ben Cohen⇩ Resources ⇩✯ Jonas Olsen : https://turfbadger.com/✯Tay Meroni (Marketing) with Pure Pressure Washing✯Meaghan Likes (Finances) with Bookkeeping Academy Online, Likes Accounting Company & Jeff Likes Clean Windows & Gutters✯Michelle Myers (Systems) with Pink Callers✯Martha Woodward (People) with The Pay for Performance Expert, Quality Driven Software & Dusting Divas