
The Product Experience
The Product Experience features conversations with the product people of the world, focusing on real insights of how to improve your product practice. Part of the Mind the Product network, hosts Lily Smith (ProductTank organiser and Product Consultant) & Randy Silver (Head of Product and product management trainer) “go deep” with the best speakers from ProductTank meetups all over the globe, Mind the Product conferences, and the wider product community.
Latest episodes

8 snips
Jul 10, 2024 • 27min
What companies get wrong about product discovery - Frances Ibe (SVP of Product, Tide)
Frances Ibe, SVP of Product at Tide, discusses improving product discovery with agility, setting clear goals, and dual-track agile. They explore the importance of collaboration, customer conversations, mastering storytelling, and balancing strategic focus for effective product management.

Jul 3, 2024 • 30min
Building a thriving product community - Thomas Leitermann (Senior Growth Product Manager, Personio)
Thomas Leitermann, Senior Growth Product Manager at Personio, shares insights on building a thriving product community. He discusses the challenges of starting a community, strategies for organizing events, and the importance of diverse and engaging communities. The podcast also explores the dynamics of fostering a community within a corporate setup, lessons from product events, and the evolution of customer expectations in product development.

9 snips
Jun 26, 2024 • 40min
How to estimate responsibly in product - Neil Vass (Engineering Manager, The Co-op, BBC)
Engineering Manager Neil Vass discusses responsible estimation in product management, covering pitfalls like setting overly optimistic goals. They explore biases in estimation, improving estimation skills, and decision-making games like guessing the weight of a pound coin. The episode emphasizes widening estimation ranges for accuracy, feedback, and building trust within teams for successful estimations.

Jun 19, 2024 • 36min
Product pitfalls: how to avoid them - David Pereira (CEO, CPO, omoqo GmbH)
CEO and CPO of omoqo GmbH, David Pereira, shares insights on avoiding common product pitfalls. Topics include building an effective product strategy, recognizing mistakes, people management, balancing metrics and priorities, product principles, and asking insightful questions during interviews.

39 snips
Jun 12, 2024 • 46min
The illusion of quick fixes in organisational change - Steve Hearsum (Consultant, Author)
Consultant and Author Steve Hearsum discusses the illusion of quick fixes in organizational change, highlighting the flawed belief in miracle solutions. Topics include challenges faced by product managers, the importance of investing in their development, navigating conflict, reframing perspectives, and building trust for effective communication in organizations.

Jun 5, 2024 • 32min
The evolution of product management - Graeme Stuart (Head of Product, Aflac)
Graeme Stuart, Head of Product at Aflac Northern Ireland, discusses the evolving landscape of product management, focusing on outcome-based strategies, user research, and analytics. He shares insights on creating a responsive golf booking experience, navigating organizational cultures, and improving cross-cultural communication in the workplace.

May 29, 2024 • 39min
What organisations get wrong about market expansion - Chui Chui Tan (Growth and Strategy expert)
Growth and Strategy expert, Chui Chui Tan, shares insights on cultural intelligence in international product development and strategy. Topics include cultural nuances, user research, market expansion strategies, AI in cultural analysis, and decision-making exercises like the Four Bucket Exercise.

May 22, 2024 • 39min
Navigating AI bias: Insights and strategies - John Haggerty (Founder, The PM Insider)
John Haggerty, Founder of The PM Insider, delves into the complexities of bias in AI in product management. He talks about mitigating bias in generative AI models, strategies for fairness testing, and the importance of human involvement in addressing biases. The discussion also covers the challenges of AI technologies like GPT models, testing tools for bias and accuracy, and the future of product management in the AI era.

May 15, 2024 • 40min
Navigating the shift from engineering to product - Anuja More (Product Lead, Meta, Whatsapp) at Meta
Anuja More, Product Lead at Meta, shares insights on transitioning from engineering to product management, highlighting the shift in mindset from technical hurdles to customer needs. The discussion emphasizes curiosity, problem-solving, and the value of a technical background. Anuja reflects on the challenges and rewards of strategic decision-making and product vision shaping, especially in impacting people's lives during the pandemic.

May 8, 2024 • 35min
The journey to becoming customer-centric at Pfizer: Atif Faruqui (Director, Developer Products and Platforms, Pfizer)
Atif Faruqui, Director of Developer Products and Platforms at Pfizer, shares Pfizer's journey towards a customer-centric approach. Topics include strategic pivot signals, organized team cohorts, autonomous cross-functional teams, and empowering product owners with financial responsibility. The discussion highlights challenges, innovation acceleration, agile practices, and transitioning to a structured product model.
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