So what do you consider to be follow up?Is it staying in touch?Is it an offer of continued support?Or is it just accountability?Follow up on the surface just seems like a message or 2, or keeping a client on our radar.In sales we are taught that the fruit is in the follow up.  Do you agree?Follow up can take on many forms and the KEY is to seed it from the start of a client experience, not at the end.In this episode, the first of two on this subject, I share my take on follow up in three areas:  Opportunity, Addressing problems, and expressing gratitude.PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!JOIN OUR GROUP HERE If you are a health/fitness/wellness entrepreneur, or a coachJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS

As a coach or business owner, more than anything, you want your clients to succeed.Our WHY is ground in helping show our clients what’s possible.In last week’s episode, I shared what I believe are 3 big challenges in the transformative process.This week’s episode I’ll look at some of the wins.Clients come to us because they believe in what we do, and that we hold the solution for them within our process.Wins can be many and perspective is essential.In this episode, I’ll pull back the curtain and share some of my thoughts around achieving wins.The ULTIMATE podcastsPODCAST WEBSITE & LINKS:Get Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!JOIN OUR GROUP HERE If you are a health/fitness/wellness entrepreneur, or a coachJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS

Clients look to us to help them create real change–change that has eluded them.But with achieving transformation comes challenges–some can completely be unplanned.If you are in the business of offering client experiences, this episode takes a closer look at some of the challenges I have faced in offering client experiences and some of the challenges some of my clients have had in the process.With every challenge there is always an opportunity though-so give this one a listen.PODCAST WEBSITE & LINKS:Get Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!JOIN OUR GROUP HERE If you are a health/fitness/wellness entrepreneur, or a coachJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS

Transformation.It’s what people look for in a client experience. The bill of goods IS around creating a new path forward.But what REALLY is it?  And what goes into it?In this episode, I go into what are key steps in client transformation and how your experience with them can literally pave the way.PODCAST WEBSITE & LINKS:Get Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!JOIN OUR GROUP HERE If you are a health/fitness/wellness entrepreneur, or a coachJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS

Safety.  What does it mean?For one, it means different things to different people.  And in business that is also true.The definition of safety reads ‘protection from failure’.But in business and in working with customers and clients you MUST create an environment of belonging, trust and safety.Our new show focus is centering around CREATING amazing client experiences–and one of the KEY ingredients is developing and fostering a feeling of safety.Listen to this episode as I share what I believe safety means and entails my thoughts on how to create it in your client experiences.PODCAST WEBSITE & LINKS:Get Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!JOIN OUR GROUP HERE If you are a health/fitness/wellness entrepreneur, or a coachJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS

Client experiences should be more than just a transaction and ‘onboarding’.In fact, what goes IN a client experience IS what will help create REAL transformation. And that’s exactly what I want to share on our new expanded and updated show!In this inaugural episode, I outline what I think a client experience IS, and what components need to be there for REAL transformation to occur.There are numerous ways to create your own experience if you are a coach, or in the service based industry, but in my view, what I discuss in this episode IS what will make or break it for you as a business owner.PODCAST WEBSITE & LINKS:Get Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!JOIN OUR GROUP HERE If you are a health/fitness/wellness entrepreneur, or a coachJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS