Creating the World's Best Client Experience
Alison Katschkowsky
What really goes into a Client Experience?
This show takes a closer look at client experiences and the different elements we use to help enhance and produce REAL transformation. Client Experiences are more than just a 'transaction', they can be a space and vehicle which allows people to make amazing quantum shifts in perspective, which ultimately leads to REAL change going forward. In shining a light on how client experiences look, we illustrate how self-care looks for our businesses. On this show we talk to industry leaders, business owners, entrepreneurs and thought leaders in the coaching and service industry spaces on how they are creating amazing client experiences in a post pandemic world. We talk about the challenges, as well as the wins and what lessons and takeaways can mean for us going forward. Whether your experiences are in person at retreats or events or are online or both, we want to talk to you!
This show takes a closer look at client experiences and the different elements we use to help enhance and produce REAL transformation. Client Experiences are more than just a 'transaction', they can be a space and vehicle which allows people to make amazing quantum shifts in perspective, which ultimately leads to REAL change going forward. In shining a light on how client experiences look, we illustrate how self-care looks for our businesses. On this show we talk to industry leaders, business owners, entrepreneurs and thought leaders in the coaching and service industry spaces on how they are creating amazing client experiences in a post pandemic world. We talk about the challenges, as well as the wins and what lessons and takeaways can mean for us going forward. Whether your experiences are in person at retreats or events or are online or both, we want to talk to you!
Episodes
Mentioned books
Jan 25, 2024 • 37min
Write My Script Academy with Jaclyn Whitt
In this episode, we explore the transformative power of turning books into movies and how it can elevate businesses in the saturated book market.Award-winning screenwriter Jaclyn Whitt shares her experience and journey in starting the Family-Friendly Screenwriting Academy. We discuss the value of movies in inspiring and engaging clients, the process of adapting stories for the screen, and the importance of creative control for authors.We also delve into the transformational process clients experience through screenwriting and the challenges of building a business in the film industry. Tune in to discover the potential of storytelling for your business!HIGHLIGHTS:08:40 How to Turn Your Book into a Movie09:40 Movies Based on Real Life Stories and Books19:28 Different learning styles and approaches to storytelling21:43 Personal growth and healing through writing stories29:28 The Power of Emotional Connection in StorytellingCONNECT WITH JACLYN:Family Friend Screenwriting Academy websiteFree Download - Write My ScriptFacebookLinkedinPODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS
Jan 18, 2024 • 23min
The Alison K Agency - Part 2 of 2
This episode is the second in a 2 part mini series around our new pivot–The Alison K Agency.Retreats and Events are an amazing innovative way to create a client experience and create a real revenue center in your business at the same time.In this episode, I go through the 5P’s–a process we use in our own planning–and explain how the Alison K Agency can support you in planning and executing your event.MENTIONED IN THIS EPISODEBook your Free Call with me HEREFree Retreat Leaders Checklist HEREPODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS
Jan 11, 2024 • 45min
Creating a Legacy in Value with Andrea Reindl
In this episode, I discuss the importance of creating transformative client experiences with Andrea Reindl from the Legacy Creative. We explore strategies for engaging clients and debunk the misconception that more content equals more value.We talk about the need for tailored experiences, clear communication, and the right business model. We also offer insights on leveraging online platforms effectively and focusing on the right clients and solutions.Our conversation then shifts to discussing how to structure offers and support clients in effectively communicating with their own audience. Andrea explains how she works with business owners who have already achieved some level of success and help them streamline their operations and scale up, focusing on identifying what's currently working and helping them structure their offers to align with their goals and values.Tune in for more great info and golden nuggets around retreats and creating amazing client experiences.HIGHLIGHTS:06:33 Designing Engaging Sessions and Activities for End Users09:20 Importance of White Space and Breakout Room Conversations14:45 Presenting information in different perspectives for full engagement25:21 The Problem of Selling Ineffective Services in the Coaching Industry33:34 The challenge of trying to be everything for everybodyANDREA'S LINKS:Legacy CreativeFacebookInstagramLinkedinPODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS
Jan 4, 2024 • 30min
The Alison K Agency - Part 1 of 2
In the first episode of "Creating the World's Best Client Experiences in 2024," I introduce the launch of the Alison K Agency, a response to the pandemic's impact on businesses.The agency will focus on helping health, fitness, and service-based entrepreneurs create future-focused hybrid business models. I also emphasize the importance of adapting, aligning with core values, and leveraging online platforms.The Alison K Agency offers individualized support, including developing a virtual footprint and building authentic connections. I invite you to schedule a free chat to explore opportunities for your business.Schedule your free call hereHIGHLIGHTS:09:35 Business Strategies: One Size Does Not Fit All13:11 Importance of Online Presence and Authentic Communication15:15 A Different Approach: A La Carte Business Coaching Support20:58 Building an online community through strategic networking24:36 Taking advantage of online opportunities to connect with prospective clientsPODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS
Dec 28, 2023 • 39min
Nervous System Practices to Cope with Burnout with Gabrielle Juliano Villani
Burnout is something we are hearing more and more about.This week's guest teaches her clients better practices to help regulate their nervous system using breathing and mindfulness.Gabrielle Julliano Villani is a social worker and therapist who recently sold her practice and now focuses on teaching the strategies she employs herself to cope with burnout. HIGHLIGHTS:08:37 The Impact of Stress on Decision-Making and Business Success18:08 Overcoming Overwhelm and Changing Our Mindset24:46 Importance of Slowing Down and Being Present30:24 Testing Boundaries and Holding to Them32:01 Celebrating Small Wins and Changing Lives One Step at a Time GABRIELLE'S LINKS:WebsiteBeyond Burnout FB GroupInstagramPODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS
Dec 21, 2023 • 27min
My Top 3 Lessons from 2023 in Business
When you are building a business there is so much you don’t know. And as you innovate, grow, adapt and change your business model, there’s even more you don’t know.Every year about this time, I always share what my top takeaways from the year are in terms of where I see business heading, what the top trends and strategies are suggesting and what my biggest lessons as a coach and business owner are.This episode has 3 of my biggest takeaways from 2023.My calendar link: https://alisonk.as.me/ChatWithAlisonHIGHLIGHTS:02:23 The shift in consumer behavior and the need for authenticity10:08 Serving Clients Beyond Contracts18:23 Limiting Success by Focusing on Online vs In-Person Sales21:00 Engaging Your Audience and Building a Sustainable Business ModelPODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS
Dec 14, 2023 • 32min
Connecting to Who You Are Through an Erotic Art Experience with Anita Nevar
Art is an expressive medium, one which can tell a story, illustrate a concept or be used as therapy or a coping strategy even.It’s subjective, yet it speaks to so many on so many different levels.Anita Nevar is a Celebrity Artist that uses art as a way to help her clients connect to who they are on an erotic level.In this episode, we talk about her story from being raised in a cult to having children early in life to discovering art as a way for her to heal on her own journey. We also touch on how she uses art in her own client experience with her clients and in intimate style retreats. HIGHLIGHTS:03:02 From Repression to Expression: Anita's Journey and Mission through Art06:45 Expressing Yourself through Art09:00 Overcoming Skepticism: Tapping into Creativity and Infinite Potential14:57 Retreats: Creating Spaces of Self-Discovery24:32 Embracing Every Seed as a WinGUEST LINKS:Anita’s site: www.anitanevar.comFacebookInstagramPODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS
Dec 7, 2023 • 26min
What is a Virtual Footprint? My Thoughts
In this episode, I discuss the importance of building a virtual footprint for coaches and business owners. I emphasize the need to have a presence both online and in-person and share tips on creating a cohesive strategy.I highlight the significance of content creation, networking, and nurturing an audience through platforms like Facebook groups. Overall, this episode provides valuable insights for those looking to grow their business through a strong virtual presence.HIGHLIGHTS:02:05 Transitioning from in-person to online business models03:23 Importance of building a virtual footprint and staying relevant10:07 Expanding opportunities to serve clients and make an impact12:40 Building a strong online presence with main talking points21:12 Creating a 30-45 Day Content Plan and Calls to ActionPODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS
Dec 1, 2023 • 53min
The Entrepreneur Money Mindset Skill Set with Krisstina Wise
As a business owner, you are creating not just your livelihood, but something through which you can build a life and a legacy.We get into business to help people, and also to make money.But many entrepreneurs and business owners don’t map out their financial goals beyond what they want their businesses to generate in a year.Looking at the future you want to create means you must check in with yourself and ensure your business is able to support that, and you.Krisstina Wise is a money coach and she teaches entrepreneurs the ‘money skillset’ they need to build a sustainable approach to their future.In this episode, we talk about her approach to money skillset needed to fund your life, your lifestyle and your business–while doing what it is you love.HIGHLIGHTS06:02 The downfall: Sacrificing everything for business, leading to breakdown10:05 Balancing Business and Personal Life14:04 How Much Money is Enough?20:10 The Bumpy Ride of Entrepreneurship28:23 Simplifying Business and Focusing on Profitability34:06 Creating from a space of abundance in business39:19 Building Blocks of Business: Marketing, Sales, and Capital43:01 Transforming our Relationship with MoneyGUEST LINKSKrisstina's websiteFinancial IQ QuizPODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS
Nov 30, 2023 • 29min
Path to Profit: More Insights and Why You Should Come (part 2 of 2)
In person events and experiences can literally transform not just how you do business but allow you opportunities to meet others who can help you along the way.The Path to Profit Summit will be an event which allows you both.In this episode (part 2 of a 2 part mini series) I share more about what this event will entail and what you can expect and what I think are the TOP reasons why you should join us next May in Key West.MENTIONED IN EPISODEPath to Profit SummitPODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS
