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Creating the World's Best Client Experience

Latest episodes

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Mar 30, 2023 • 25min

The Challenges with Transformation

Clients look to us to help them create real change–change that has eluded them.But with achieving transformation comes challenges–some can completely be unplanned.If you are in the business of offering client experiences, this episode takes a closer look at some of the challenges I have faced in offering client experiences and some of the challenges some of my clients have had in the process.With every challenge there is always an opportunity though-so give this one a listen.PODCAST WEBSITE & LINKS:Get Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!JOIN OUR GROUP HERE If you are a health/fitness/wellness entrepreneur, or a coachJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS
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Mar 23, 2023 • 20min

Examining a New Path Forward

Transformation.It’s what people look for in a client experience. The bill of goods IS around creating a new path forward.But what REALLY is it?  And what goes into it?In this episode, I go into what are key steps in client transformation and how your experience with them can literally pave the way.PODCAST WEBSITE & LINKS:Get Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!JOIN OUR GROUP HERE If you are a health/fitness/wellness entrepreneur, or a coachJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS
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Mar 16, 2023 • 24min

My Thoughts on Creating a Safe Space

Safety.  What does it mean?For one, it means different things to different people.  And in business that is also true.The definition of safety reads ‘protection from failure’.But in business and in working with customers and clients you MUST create an environment of belonging, trust and safety.Our new show focus is centering around CREATING amazing client experiences–and one of the KEY ingredients is developing and fostering a feeling of safety.Listen to this episode as I share what I believe safety means and entails my thoughts on how to create it in your client experiences.PODCAST WEBSITE & LINKS:Get Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!JOIN OUR GROUP HERE If you are a health/fitness/wellness entrepreneur, or a coachJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS
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Mar 9, 2023 • 20min

The Non-Negotiables of an Amazing Client Experience

Client experiences should be more than just a transaction and ‘onboarding’.In fact, what goes IN a client experience IS what will help create REAL transformation. And that’s exactly what I want to share on our new expanded and updated show!In this inaugural episode, I outline what I think a client experience IS, and what components need to be there for REAL transformation to occur.There are numerous ways to create your own experience if you are a coach, or in the service based industry, but in my view, what I discuss in this episode IS what will make or break it for you as a business owner.PODCAST WEBSITE & LINKS:Get Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!JOIN OUR GROUP HERE If you are a health/fitness/wellness entrepreneur, or a coachJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS

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