
Disruption Talks by Netguru
Disruption Talks. Get insights on digital acceleration, winning strategies, innovation and scaling products.Every week we discuss the hottest challenges in tech with top experts from world-class companies like Chanel, Bolt, Farfetch, Wise and many many more.Hosted by Netguru's experts from the industry - be it Fintech, Retail, UX, Product/Project Management and others. Head to https://netguru.com/disruption/talks for more info about the show.
Latest episodes

Sep 28, 2021 • 47min
Ep. 46 How to Make Crypto Simple, Smart, and Reliable - with Ulli Spankowski, Börse Stuttgart
Confidence in cryptocurrency has grown over the past few years, but there’s still a long way to go to educate people about it. Over the past couple of years, new apps and organizations have been talking more about crypto, bringing the conversation into the public space, and educating people about it. One such organization is Börse Stuttgart Group, the second-largest German stock exchange. Börse Stuttgart Group developed BISON, a crypto trading app that seeks to make crypto simple, reliable, and more accessible. In this episode of Disruption Talks, we spoke with Ulli Spankowski, Chief Digital Officer at Börse Stuttgart, about crypto, the BISON app, blockchain, and more.Hosted by Filip Sobiecki.

Sep 23, 2021 • 36min
Ep. 45 How to Look Into Disruptive Innovations Within Fashion and Beyond - with Oliver Lange, H&Mbeyond
The last panel at Disruption Forum Retail brought us inspiration from Oliver Lange, who runs the open innovation project at H&Mbeyond and H&M LAB Germany. Oliver shared what his take on running innovative projects in the retail space is, what fuels such projects, and what can stop even the most innovative teams.Throughout the panel, Oliver answered the following questions:How can retailers understand the needs and demands of the market?How does his team at H&Mbeyond work on innovative concepts and ideas? How do they validate them?What is his definition of co-creation and why is this concept important?Examples of the projects Oliver has been recently involved in and what lessons he has learned.What should be the main goal of innovative projects in the fashion industry?Moderator: David Stepaniuk.

Sep 23, 2021 • 14min
Ep. 44 Unified Commerce. Valuable Cross-Channel Insights For Better CX - with Jakub Czerwiński, Adyen
What is unified commerce? During this panel at Disruption Forum Retail, Jakub Czerwiński, VP CEE at Adyen, defined this term and explained how many benefits this strategy can bring to retailers. Jakub also emphasized the importance of collecting data from both online and offline sources and presented examples of implementing data-driven business decisions in practice. Throughout the panel, Jakub shared:How unified commerce differs from omnichannel & multichannel approaches.The role unified commerce will play in helping retailers build competitive advantage mainly on customer experience.How does unified commerce work at Adyen - what are the pillars of the products?What kind of decisions companies can make having data about customers centralized on a single platform.Moderator: Filip Sobiecki, NetguruThis episode was recorded during Disruption Forum Retail 2021 by Netguru. Find out more at https://hubs.ly/H0X_0p10

Sep 23, 2021 • 25min
Ep. 43 How to Align Information Architecture to Customers' Mental Models - with Alina Cahill, Wolt
Alina Cahill, Product Lead at Wolt, brought us in on how they’re using the app’s information architecture and mental models to create a frictionless experience for customers in the digital world. Wolt’s vision is to build a digital version of the shopping mall in your pocket. During her chat with us, Alina discussed the following matters:What is information infrastructure and architecture?The definition of mental models.How mental models can be leveraged to make the process of online shopping easier and more intuitive for the consumer.What makes customers stay longer and use the product repeatedly? Is there one, main purpose of ecommerce experience compared to customer experiences at brick-and-mortar stores?Moderator: Tomasz Grynkiewicz, NetguruThis episode was recorded during Disruption Forum Retail 2021 by Netguru. Find out more at https://hubs.ly/H0X_0p10

Sep 23, 2021 • 23min
Ep. 42 Fintech Meets Retail - with Andrea Tassistro, Foodetective & Romain Colnet, Worldline Global
Speakers: Andrea Tassistro, CEO at Foodetective and Romain Colnet, Innovation Business Development Manager at Worldline Global. We will discuss how these two worlds are getting closer to each other, in particular in the payment space.Moderator: Filip Sobiecki, NetguruThis episode was recorded during Disruption Forum Retail 2021 by Netguru. Find out more at https://hubs.ly/H0X_0p10

Sep 23, 2021 • 23min
Ep. 41 Redefining Delivery and Shopping Through Quick Commerce - with Milena Lazarevska, Delivery Hero
During this panel at Disruption Forum Retail, Milena Lazarevska, VP Commercial Quick Commerce at Delivery Hero, talked about the rapid growth of quick commerce and different approaches to the operational aspect of this service. She also discussed how quick commerce addresses the changes in consumer behavior and what customer problems it solves.Throughout the panel, Milena answered the following questions:How has the pandemic influenced consumer habits and behaviors?Which of these habits will stay with us after the pandemic?What’s the other model of playing in quick commerce, apart from having your own dark stores?How much of their shopping do customers want to be delivered to their homes?What’s more important in quick commerce: the density or the breadth of what a customer can order?Are autonomous vehicles the future of delivery?What are the future plans for the development of the quick commerce project at DeliveryHero?Host: Filip Sobiecki, Netguru.This episode was recorded during Disruption Forum Retail 2021 by Netguru. Find out more at https://hubs.ly/H0X_0p10

Sep 21, 2021 • 57min
Ep. 40 How Klarna Designed the World’s Smoothest Shopping Experience - with Ege Altunsu, Klarna
How does Klarna, the buy now, pay later giant, offer such a smooth shopping experience for customers?Klarna has made it more affordable and easier to checkout on online shopping sites for many, and usage only increased during the pandemic.To talk about the design side of things, Ege Altunsu, Product Design Lead, Design Manager at Klarna, joined this episode of Disruption Talks.Ege explains how Klarna was able to get ahead in the market, scale up quickly, and still maintain a high level of service for customers and merchants. Ege also shares what it’s like to be a product designer and lead a large design team efficiently. Hosted by Toto Castiglione.

Sep 16, 2021 • 54min
Ep. 39 Is Retail Authentic in its Purpose? - with Gio Giacobbe (ACBC), and Jinder Kang (Netguru)
How sustainable are the brands you purchase from? In the past, not many people will have asked this question, but things are changing.Sustainability has become an increasingly crucial factor in purchasing decisions. According to a recent survey by IBM, 60% of consumers are willing to change their shopping habits to reduce environmental impact.Nearly eight in 10 respondents indicate sustainability is important for them. Of those who say it is very/extremely important, over 70% would pay a premium of 35% more, on average, for brands that are sustainable and environmentally responsible.Awareness and education have been key to this shift in consumer behavior. People are demanding more transparency from brands they buy from, thanks to the likes of ecolytiq. In this episode of the new Disruption Talks series, Sustainability in Retail, Jinder Kang, Innovation Consultancy Lead at Netguru, and Gio Giacobbe, CEO at ACBC, talk about whether brands can stay authentic while being sustainable.Hosted by Nat Chrzanowska.

Sep 14, 2021 • 1h
Ep. 38 Why You Need to Have a Product Manager Onboard - with Lisa Mo Wagner, Product Management Coach
What does it take to become a great product manager? We asked someone who has been both a product manager and a coach for others, Lisa Mo Wagner.Lisa has had an impressive career to date and has made it her mission to help others develop their ideas, confidence and skills to move ahead in the product management world.She joined this episode of Disruption Talks to discuss her career journey up until now, how she got where she is, her tips for others, and what makes a great coach and product manager. Hosted by Pedro Sousa.

Sep 5, 2021 • 56min
Ep. 37 Money Meets Morals: How insha Prioritizes Ethical Finance - with Mehmet Burak Dikmen, insha
In the booming world of fintech, more and more new finance startups are prioritizing ethics and sustainability. We have had a few examples on Disruption Talks already, but this time we spoke with the Head of Growth and one of the founding members of insha, Mehmet Burak Dikmen. insha is a German fintech startup that brands itself as “an account with principles.” It offers an innovative and digital account with a range of financial products in a handy all-in-one solution to help you save and grow your money. It originally started as a financial solution for Muslims in Germany, but the founders realized that more and more people were looking for ethical and sustainable finance solutions. They expanded their business model and plan to continue doing so across Europe. Hosted by Filip Sobiecki.