Revolut Insider

Daniel Watkins, the Head of Regulatory Compliance at Revolut, shares invaluable insights from his journey in fintech. He discusses the pivotal role regulatory compliance plays in safeguarding customer funds and building trust. Daniel emphasizes the balance between innovation and regulatory demands, revealing how his team protects over 45 million customers globally. He also sheds light on the entrepreneurial spirit at Revolut, the challenges he has faced, and the creative problem-solving necessary in his role. It's a fascinating look at the bridge between compliance and customer trust.

Manuel Soto, the Head of Operations at a leading fintech company, discusses his journey from consulting to revolutionizing operations at Revolut Business. He emphasizes creative problem-solving as the cornerstone of success. Listeners will learn about the role of data-driven decision-making, the significance of dynamic business-customer relationships, and strategies for prioritizing new features. Soto also shares insights on the 'never settle' mindset that fuels innovation and how personal growth intertwines with professional achievements.

Kateryna Bannikova, a Lead Recruitment Manager at Revolut and former HR director on cruise ships, shares her inspiring journey after being displaced by the war in Ukraine. She discusses how community support helped her transition into tech and find her new career. Kateryna offers valuable insights on standing out in the recruitment process, emphasizes essential skills for engineering candidates, and highlights the significance of Revolut’s Relocation Programme in opening doors for others. Her story is a powerful reminder of resilience in the face of adversity.

How can companies support LGBTQIA+ employees? As a committee member of Revolut’s Pride guild, João Duarte shares how Revolut is creating a safe space and what companies can do to better support their LGBTQIA+ employees. With his experience in social work and non-profit organisations, João applies his ability to provide support in his role as a Team Lead for the Financial Crime department. He uses these skills to guide and motivate team members, who protect millions of customers around the world from potential financial risks. In this episode, host Alex Carril and João discuss: - The many ways João supports people around him - What goes into being a Team Lead at Revolut - How the Financial Crime department keeps customers safe - Using autonomy and empathy to Deliver Wow Motivating employees through difficult situations - Creating a safe space at Revolut for LGBTQIA+ employees - João’s role within the Pride Guild, and how it’s helped to uplift team members - Why being active in your community is important and how to get involved - João’s views on companies’ involvement during pride events - Being your authentic self at work and how companies can support LGBTQIA+ employees Follow Revolut Insider on Instagram: https://revolut.la/RevolutInsider View open career opportunities at Revolut: https://revolut.la/Careers

Elisabeth Gervant-Valls, Head of Sales for Spain and Portugal at Revolut, is a dynamic leader who built a successful sales organization while navigating the challenges of motherhood. In this discussion, she shares her journey from geology to sales and the traits that fueled her success. Elisabeth emphasizes the importance of personal motivation, cultural adaptability in sales, and embracing career opportunities. She also highlights the balance between her ambitions and parenting, offering insights on self-advocacy and the impact of a supportive work environment.

From getting to know Revolut early on as a payments business partner, Hugh Kingdon, now former Vice President of Payment Operations, saw the company grow from 13 employees to 10,000 with over 40 million customers worldwide. Now, as the first person to retire from Revolut, Hugh sits with host Alex Carril to recount his early memories with the company, what legacy he’s leaving behind as he waves goodbye, and advice to current and future leaders in the fintech industry. In this episode, Alex and Hugh discuss: - The unique passion and drive of Revoluters - How Revolut stands out amongst its peers - One of the secrets to Revolut’s success - What made Hugh not retire the first time and start at Revolut - Hugh’s career journey through payments and fintech - Key lessons learned from his extensive experience - How to make yourself in demand in your career - Advice to those thinking of moving into the fintech industry - When it’s time to make a career change - Tips for the fintech industry leaders of tomorrow Follow Revolut Insider on Instagram: https://revolut.la/RevolutInsider View open career opportunities at Revolut: https://revolut.la/Careers

How do you make an impression during an interview for customer facing roles? Senior Recruitment Manager Stephanie Ewin shares her tips for achievement-driven individuals who want to join Revolut in a sales or services position, for example, as an account executive or support specialist. Plus, find out how Steph’s theatrical roots have helped during her career in recruitment. In this episode, Alex and Steph discuss: - Steph’s background in theatre, and how it applies to her role in recruitment - How to highlight your experience when applying in a new field or changing careers - What goes into recruiting for sales and services roles at Revolut - Qualities Steph looks for in candidates - A break-down of the hiring steps for customer facing roles - The live skills and role play interview stage in more detail - How to be memorable during an interview - Things you shouldn’t do during an interview, according to Steph - What Steph looks for in recruiters - Advice to those who play a part in a growing company Follow Revolut Insider on Instagram: https://revolut.la/RevolutInsider View open career opportunities at Revolut: https://revolut.la/Careers

Wojtek Ptak, Head of Engineering for Revolut Business with over 20 years of experience, dives into the intricacies of leading an engineering team at a global fintech. He shares his journey of unlearning and relearning at Revolut, emphasizing the blend of creativity and technical skill in engineering. Topics include team goals to 'Deliver Wow', advice for aspiring engineers, and the impact of AI on engineering work. Wojtek also discusses empowering teams through mentorship and what he looks for in potential hires.

Mark Swan, the Retail Strategy and Operations Manager at Revolut, shares insight into the fintech giant's revolutionary impact on finance. He explains how over 40 million users are drawn to its multi-currency accounts and effortless international transfers. Mark discusses the importance of a customer-centric approach and dispels misconceptions about the platform's capabilities. He also reflects on his career journey and the innovative strategies that differentiate Revolut, emphasizing the company's goal to reshape the future of banking and enhance user experience.

What’s the trade-off behind taking risks and reaping rewards? Twin sisters Hala and Rola Shalaby, who happen to both be Business Risk Managers, tell their ambitious story of taking risks to grow personally and professionally at Revolut. They also give insight into managing risk for a big business and advice on how to embody the Never Settle spirit to seek new opportunities and push your potential even further. In this episode, Alex, Hala, and Rola discuss: - Working alongside each other as twins - Finding new opportunities through career development - What goes into being Business Risk Managers at Revolut - How businesses can approach risks and develop strategies to prevent them - Managing work-life balance when working with your sibling - Their ambitious nature that emboldens them to take risks - The power of networking to advance in your career - Finding a balance to push past limits and try new things - Why overcoming rejection is part of following your dreams - Advice on how to stand out and be your own person Follow Revolut Insider on Instagram https://revolut.la/RevolutInsider View open career opportunities at Revolut https://revolut.la/Careers