Revolut Insider

Ep. 19 The Art of Problem-Solving: strategies behind the growth of Revolut Business

Jul 11, 2024
Manuel Soto, the Head of Operations at a leading fintech company, discusses his journey from consulting to revolutionizing operations at Revolut Business. He emphasizes creative problem-solving as the cornerstone of success. Listeners will learn about the role of data-driven decision-making, the significance of dynamic business-customer relationships, and strategies for prioritizing new features. Soto also shares insights on the 'never settle' mindset that fuels innovation and how personal growth intertwines with professional achievements.
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ANECDOTE

Manuel's Career Journey

  • Manuel Soto started as a consultant in Madrid, later moving to London.
  • After using Revolut since 2016 and networking, he transitioned to Revolut over three years ago.
INSIGHT

Operations Manager Role

  • Operations managers at Revolut focus on problem-solving and project management.
  • They collaborate with diverse teams, ensuring projects reach completion and optimizing processes.
INSIGHT

Problem-Solving at Revolut

  • Problem-solving is central to Revolut's values; candidates undergo problem-solving interviews.
  • Revolut seeks individuals who can analyze existing situations and devise improvements.
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