Manuel Soto, the Head of Operations at a leading fintech company, discusses his journey from consulting to revolutionizing operations at Revolut Business. He emphasizes creative problem-solving as the cornerstone of success. Listeners will learn about the role of data-driven decision-making, the significance of dynamic business-customer relationships, and strategies for prioritizing new features. Soto also shares insights on the 'never settle' mindset that fuels innovation and how personal growth intertwines with professional achievements.