The Role of Operations Management in FinTech

How do you look at what you have today to get to something better?

Manuel Soto, Head of Operations for Revolut Business, chats with host Alex Carril about how creative problem-solving is at the core of a company’s success, and how we do it at Revolut.

From the process of developing new features, to advice on how to best manage a team, Manuel gives insight into his role in operations and how he’s contributed to Revolut Business’ exponential growth over the past few years.

In this episode, Alex and Manuel discuss:

- How Manuel found his way from being a consultant to working at Revolut

- What goes into being an Operations Manager at Revolut

- Skills that have helped Manuel find success when it comes to problem-solving

- The strategy for staying on top of the latest trends and developments

- Revolut Business features solving problems for business of all sizes

- The process behind prioritising new features or expanding into new markets

- Embodying the Never Settle mindset to come up with better solutions

- How to stand out in interviews or when starting at Revolut

- Why dynamic relationships between businesses and customers are crucial

- Manuel’s approach to measuring personal and professional success

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