How can companies support LGBTQIA+ employees? As a committee member of Revolut’s Pride guild, João Duarte shares how Revolut is creating a safe space and what companies can do to better support their LGBTQIA+ employees. With his experience in social work and non-profit organisations, João applies his ability to provide support in his role as a Team Lead for the Financial Crime department. He uses these skills to guide and motivate team members, who protect millions of customers around the world from potential financial risks. In this episode, host Alex Carril and João discuss: - The many ways João supports people around him - What goes into being a Team Lead at Revolut - How the Financial Crime department keeps customers safe - Using autonomy and empathy to Deliver Wow Motivating employees through difficult situations - Creating a safe space at Revolut for LGBTQIA+ employees - João’s role within the Pride Guild, and how it’s helped to uplift team members - Why being active in your community is important and how to get involved - João’s views on companies’ involvement during pride events - Being your authentic self at work and how companies can support LGBTQIA+ employees Follow Revolut Insider on Instagram: https://revolut.la/RevolutInsider View open career opportunities at Revolut: https://revolut.la/Careers

Elisabeth Gervant-Valls, Head of Sales for Spain and Portugal at Revolut, is a dynamic leader who built a successful sales organization while navigating the challenges of motherhood. In this discussion, she shares her journey from geology to sales and the traits that fueled her success. Elisabeth emphasizes the importance of personal motivation, cultural adaptability in sales, and embracing career opportunities. She also highlights the balance between her ambitions and parenting, offering insights on self-advocacy and the impact of a supportive work environment.

From getting to know Revolut early on as a payments business partner, Hugh Kingdon, now former Vice President of Payment Operations, saw the company grow from 13 employees to 10,000 with over 40 million customers worldwide. Now, as the first person to retire from Revolut, Hugh sits with host Alex Carril to recount his early memories with the company, what legacy he’s leaving behind as he waves goodbye, and advice to current and future leaders in the fintech industry. In this episode, Alex and Hugh discuss: - The unique passion and drive of Revoluters - How Revolut stands out amongst its peers - One of the secrets to Revolut’s success - What made Hugh not retire the first time and start at Revolut - Hugh’s career journey through payments and fintech - Key lessons learned from his extensive experience - How to make yourself in demand in your career - Advice to those thinking of moving into the fintech industry - When it’s time to make a career change - Tips for the fintech industry leaders of tomorrow Follow Revolut Insider on Instagram: https://revolut.la/RevolutInsider View open career opportunities at Revolut: https://revolut.la/Careers

How do you make an impression during an interview for customer facing roles? Senior Recruitment Manager Stephanie Ewin shares her tips for achievement-driven individuals who want to join Revolut in a sales or services position, for example, as an account executive or support specialist. Plus, find out how Steph’s theatrical roots have helped during her career in recruitment. In this episode, Alex and Steph discuss: - Steph’s background in theatre, and how it applies to her role in recruitment - How to highlight your experience when applying in a new field or changing careers - What goes into recruiting for sales and services roles at Revolut - Qualities Steph looks for in candidates - A break-down of the hiring steps for customer facing roles - The live skills and role play interview stage in more detail - How to be memorable during an interview - Things you shouldn’t do during an interview, according to Steph - What Steph looks for in recruiters - Advice to those who play a part in a growing company Follow Revolut Insider on Instagram: https://revolut.la/RevolutInsider View open career opportunities at Revolut: https://revolut.la/Careers

Wojtek Ptak, Head of Engineering for Revolut Business with over 20 years of experience, dives into the intricacies of leading an engineering team at a global fintech. He shares his journey of unlearning and relearning at Revolut, emphasizing the blend of creativity and technical skill in engineering. Topics include team goals to 'Deliver Wow', advice for aspiring engineers, and the impact of AI on engineering work. Wojtek also discusses empowering teams through mentorship and what he looks for in potential hires.

Mark Swan, the Retail Strategy and Operations Manager at Revolut, shares insight into the fintech giant's revolutionary impact on finance. He explains how over 40 million users are drawn to its multi-currency accounts and effortless international transfers. Mark discusses the importance of a customer-centric approach and dispels misconceptions about the platform's capabilities. He also reflects on his career journey and the innovative strategies that differentiate Revolut, emphasizing the company's goal to reshape the future of banking and enhance user experience.

What’s the trade-off behind taking risks and reaping rewards? Twin sisters Hala and Rola Shalaby, who happen to both be Business Risk Managers, tell their ambitious story of taking risks to grow personally and professionally at Revolut. They also give insight into managing risk for a big business and advice on how to embody the Never Settle spirit to seek new opportunities and push your potential even further. In this episode, Alex, Hala, and Rola discuss: - Working alongside each other as twins - Finding new opportunities through career development - What goes into being Business Risk Managers at Revolut - How businesses can approach risks and develop strategies to prevent them - Managing work-life balance when working with your sibling - Their ambitious nature that emboldens them to take risks - The power of networking to advance in your career - Finding a balance to push past limits and try new things - Why overcoming rejection is part of following your dreams - Advice on how to stand out and be your own person Follow Revolut Insider on Instagram https://revolut.la/RevolutInsider View open career opportunities at Revolut https://revolut.la/Careers

Klaudia Dziergwa, Financial Crime Operations Manager, joins host Alex Carril to provide insights about managing a financial crime prevention team. As Chair of Revolut’s RevWomen guild, Klaudia also gives advice on how to be your own champion. In this episode, Alex and Klaudia discuss: - An overview of financial crime, its prevention, and importance for financial services companies - How Revolut stays ahead of financial crime - What it’s like being a FinCrime Operations Manager at Revolut - The goal of the FinCrime department and what goes into keeping customers and their money safe - How Klaudia manages her multiple roles and responsibilities as a leader at Revolut - Advice for women who are interested in a career in fintech - A look at RevWomen, Revolut’s BRG, focusing on supporting and empowering women - Klaudia’s journey with Revolut and into the world of FinCrime - Qualities Klaudia looks for in an interview during the recruitment process - The importance of having a mentor and being a champion for yourself Follow Revolut Insider on Instagram https://revolut.la/RevolutInsider View open career opportunities at Revolut https://revolut.la/Careers

How does embracing diversity and inclusion transform a workplace? Diversity and Inclusion Specialist, Michelle Muyunda, joins host Alex Carril to elaborate on why it’s crucial for companies to foster an inclusive employee environment. From dissecting D&I initiatives to empowering individuals to embrace their authenticity, Michelle provides a brief masterclass to create a thriving, meaningful community culture in and out of work. In this episode, Alex and Michelle discuss: - An overview of diversity, inclusion, and equity in the workplace - The biggest misconception of D&I in a business - Why it’s important to have clear D&I policies in place - Diversity at Revolut and the mission to continuously improve - How diversity helps a company “Think Deeper” by promoting different perspectives - Tips for creating understanding among a diverse team - Michelle’s journey into the world of D&I and lessons learned along the way - The power that lies in one’s own diversity and why you should bring that to the table - How a non-inclusive environment can hinder an employee - Advice for companies and coworkers to foster an inclusive workplace Follow Revolut Insider on Instagram: ⁠https://revolut.la/RevolutInsider⁠ View open career opportunities at Revolut: ⁠https://revolut.la/Careers⁠

What does diversity in the workplace mean? To Head of Executive Recruitment, Queenie Li, it means finding a diverse, international team where she can finally be herself and feel supported among colleagues. Queenie also takes host Alex Carril through her personal journey making the move into recruitment, how she hires for top-level executive roles, and gives advice for those who are or aim to be an executive. In this episode, Alex and Queenie discuss: - How taking a leap of faith can change your life - Building relationships when working from home and creating a sense of belonging within a team - Tips to be more inclusive when working with diverse team members - How working in the film industry prepared Queenie for working with executives - Main qualities Queenie looks for when hiring for an executive role - Tips for executives to stand out when applying and interviewing for a position - Advice for those striving to become an executive one day - The advantage international teams have when it comes to hiring - Questions to ask a recruiter during an interview - What you can do now to set yourself up for an executive-level position later Follow Revolut Insider on Instagram: ⁠https://revolut.la/RevolutInsider⁠ View open career opportunities at Revolut: ⁠https://revolut.la/Careers⁠