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Revolut Insider
Ep. 23 Credit Revolution: breaking through industry standards to simplify credit
Oct 10, 2024
Marc Saade, Head of Product for Credit at Revolut, shares his journey in the fintech world where he simplifies complex credit products. He discusses the strategic development of credit features, such as loans and credit cards, and the importance of understanding customer needs and local regulations. Marc highlights the challenges faced in scaling these offerings globally while emphasizing a customer-centric approach. He also offers valuable advice for aspiring product developers and reveals what's next for Revolut's credit innovations.
22:51
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Quick takeaways
- Revolut is innovating in the credit space by integrating regulatory requirements creatively while prioritizing exceptional user experiences.
- The team's foundational approach to product development, through extensive research and user testing, streamlines credit features to meet evolving market demands.
Deep dives
Building a Seamless Credit Experience
The discussion emphasizes the goal of making credit accessible and user-friendly through a thorough product development process. By front-loading research and testing ideas with real users, the team swiftly prioritizes and scopes out features, ensuring a streamlined implementation. A key initiative involved launching credit products like loans and credit cards in Lithuania and subsequently expanding across Europe and Australia. This foundational approach has enabled Revolut to cater to essential customer credit needs and refine their offerings based on market demands.
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