
Ecommerce Playbook: Numbers, Struggles & Growth
2020 transformed the world of ecommerce forever.
For the modern DTC brand, the rewards have never been greater. But the waters have also never been choppier, and the way forward has never been more uncertain.
So how do you navigate this dangerous new reality?
No matter how you do it, you’d better not do it alone.
That’s where the Ecommerce Playbook Podcast comes in — join Common Thread Collective’s Taylor Holiday & Richard Gaffin as they bring you guiding insights from across CTC’s portfolio of growing DTC businesses.
Whether you need a clear view on the macro issues affecting the world of ecommerce, or want to reorient your business around groundbreaking new big-picture strategies, Taylor & Richard are here to help answer the tough questions about what it takes to scale — and sustain — an ecommerce business.
Latest episodes

Feb 18, 2025 • 46min
DTC is Dead… Or Is It? The Rebirth That’s Coming in 2025
DTC brands have faced significant challenges from the pandemic's impact to rising acquisition costs. However, 2025 could bring a revival for these brands. The discussion dives into the crucial evolution of direct-to-consumer approaches, highlighting the shift from traditional growth tactics to innovative strategies. Real data and case studies reveal how brands are reinventing their acquisition and cash flow models. The future landscape promises opportunities for those ready to adapt and innovate in a transformed market.

Feb 13, 2025 • 37min
Compass Explained: The Next Evolution in Creative Strategy
Discover how Compass revolutionizes creative strategy by integrating it with financial planning. The discussion highlights the importance of data-driven media planning and how AI automates creative ideation. Learn about influencer marketing's impact on direct-to-consumer brands and how structured ad spend modeling optimizes resources. Explore how customer insights drive innovative advertising strategies, tailoring campaigns for diverse segments. Finally, see how Compass tackles the challenges of high-quality content production in today's digital landscape.

10 snips
Feb 11, 2025 • 35min
Introducing Compass: The AI-Powered System for Smarter Ads
Discover how COMPASS is revolutionizing ecommerce advertising by eliminating guesswork with data-driven strategies. The innovative AI tool helps optimize ad planning and enhances creative insights, ensuring alignment with business goals. Explore the complexities of managing advertising creativity while embracing the need for structured workflows. Plus, learn how integrating financial models can transform campaign effectiveness, leading to more impactful and cost-efficient marketing strategies in the digital realm.

10 snips
Feb 6, 2025 • 56min
Margins Are Shrinking, Debt Is Rising – What’s Next for Ecom?
Drew Fallon, co-founder and CEO of Iris Finance, shares his expertise in financial modeling for ecommerce brands. He discusses the troubling trends of rising debt and shrinking margins, emphasizing that while revenue is increasing, profitability is waning. Drew breaks down the financial health of 8-figure brands and offers practical strategies for navigating cash flow challenges. He highlights the importance of adapting to new economic realities, urging brands to rethink their financial metrics for sustainable growth amidst a shifting landscape.

Feb 4, 2025 • 37min
Why Ecommerce Is About to Get Even Harder (Here’s How to Survive)
Ecommerce is bracing for tougher times with rising ad costs and evolving tariffs. AI is revolutionizing workforce dynamics, boosting productivity while altering jobs. Traditional marketing strategies are losing their effectiveness, pushing brands to innovate. The need for human insight in client interactions is greater than ever, as automation reshapes tasks. Learn how to assess your business's resilience and adapt to these challenges to stay profitable in a shifting landscape.

Jan 30, 2025 • 31min
2024 Was About Surviving – 2025 Is About Winning
Luke Austin, VP of Ecommerce Strategy at Common Thread Collective, dives into the transition from survival to aggressive growth for DTC brands. He reveals how brands can break traditional models with innovative marketing and authentic content. The conversation highlights strategic influencer marketing, emphasizing the need for realistic expectations and diverse tactics. Luke also underscores refining performance models to ensure sustainable growth and drive long-term success while navigating the changing landscape of ecommerce.

18 snips
Jan 28, 2025 • 33min
The Truth About Incrementality: Are You Measuring Your Ads Wrong?
Explore the fascinating world of incrementality testing and learn why it’s crucial for effective ad measurement. Discover the common pitfalls marketers face and how to avoid them. Uncover strategies to turn raw data into actionable insights for better decision-making. Dive into the complexities of operationalizing testing and hear about the latest trends in ad creativity that can influence your approach. Finally, understand how to transform theoretical insights into practical advertising strategies for real business growth.

9 snips
Jan 23, 2025 • 56min
Secrets to Scaling Big: Inside Born Primitive
Bear Handlon, Founder and CEO of Born Primitive, shares the inspiring growth journey of his multimillion-dollar apparel brand. He discusses how addressing customer needs led to innovative products like the Savage One footwear. Bear emphasizes the power of purpose-driven branding and authentic storytelling, including his commitment to supporting veterans. He also reveals the bold marketing campaigns that blend community engagement with product launches, highlighting how expanding into new categories has revitalized growth and strengthened team dynamics.

Jan 21, 2025 • 24min
The Missing Link in Your Ad Strategy: Creator Content That Works
Adrianne Austin, Senior Growth Strategist at Common Thread Collective, shares insights into elevating ad strategies using creator-driven content. They discuss why many ads fail and the necessity of proper creator briefs for success. Adrianne highlights the synergy between paid and organic teams and unveils a structure for creating eye-catching, performance-focused videos. Tips for finding authentic creators and scaling ad performance with data-driven strategies are also explored, making this a must-listen for brands eager to enhance their marketing impact.

8 snips
Jan 16, 2025 • 20min
Say Goodbye to TikTok? The Truth About the Possible Ban
Is TikTok's future hanging by a thread? The podcast dives into the Supreme Court's hearing and its possible repercussions on e-commerce. Discover how a ban could shift ad budgets and strategies for brands reliant on TikTok. What happens to advertising on platforms like Snap and Pinterest if TikTok disappears? The discussion also covers how businesses can pivot towards Instagram Reels and YouTube Shorts. Buckle up for insights that might redefine digital marketing for advertisers and creators alike!
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