

Ecommerce Playbook: Numbers, Struggles & Growth
Common Thread Collective
2020 transformed the world of ecommerce forever.
For the modern DTC brand, the rewards have never been greater. But the waters have also never been choppier, and the way forward has never been more uncertain.
So how do you navigate this dangerous new reality?
No matter how you do it, you’d better not do it alone.
That’s where the Ecommerce Playbook Podcast comes in — join Common Thread Collective’s Taylor Holiday & Richard Gaffin as they bring you guiding insights from across CTC’s portfolio of growing DTC businesses.
Whether you need a clear view on the macro issues affecting the world of ecommerce, or want to reorient your business around groundbreaking new big-picture strategies, Taylor & Richard are here to help answer the tough questions about what it takes to scale — and sustain — an ecommerce business.
For the modern DTC brand, the rewards have never been greater. But the waters have also never been choppier, and the way forward has never been more uncertain.
So how do you navigate this dangerous new reality?
No matter how you do it, you’d better not do it alone.
That’s where the Ecommerce Playbook Podcast comes in — join Common Thread Collective’s Taylor Holiday & Richard Gaffin as they bring you guiding insights from across CTC’s portfolio of growing DTC businesses.
Whether you need a clear view on the macro issues affecting the world of ecommerce, or want to reorient your business around groundbreaking new big-picture strategies, Taylor & Richard are here to help answer the tough questions about what it takes to scale — and sustain — an ecommerce business.
Episodes
Mentioned books

Sep 11, 2025 • 47min
How 2 top-tier strategists actually forecast client growth
Lacie Geary and Brian Sakansky, top-performing growth strategists at Common Thread Collective, dive into the intricacies of precise forecasting for client growth. They discuss the delicate balance between efficiency and volume while utilizing tools like the Spend aMER Model. The duo shares how real-time signals influence media allocation and the impact of historical data on acquisition metrics. They also emphasize effective inventory management, shedding light on the role of data-driven decisions in enhancing brand strategies and achieving profitability.

10 snips
Sep 9, 2025 • 40min
Understanding the Seasonality of Media Buying by Month & Day
Luke Austin, VP of Growth at Common Thread Collective, dives into the nuances of media buying seasonality and revenue optimization. He reveals why blindly spending in Q4 could be a mistake and shares insights on how weekly variations can swing revenue by over 30%. Discover the significance of tailoring budgets for different days, the limitations of trying to 'fix' poor performance days, and why Fridays can be a goldmine or a pitfall depending on your brand. Luke also introduces the Spend <> aMER model for smarter ad spend allocation.

Sep 4, 2025 • 29min
Your Marginal Frontier Will Determine Your Q4
Dive into the intriguing concept of the marginal frontier, where the next dollar spent can lead to diminishing returns. Discover how to balance short-term gains with long-term growth while evaluating revenue and contribution margins. The discussion highlights the significance of the Spending Power Model in optimizing ad spend, emphasizing strategic financial decisions. Learn how to align marketing strategies with financial goals to maximize profitability and avoid overspending pitfalls, all while exploring the delicate interplay of business growth and spending power.

10 snips
Sep 2, 2025 • 37min
What's the best (and worst) e-Commerce niche right now?
Luke Austin, known as 'The Weatherman', and Tony Chopp, 'The Chopper', both from Common Thread Collective, dive into the ever-changing world of e-commerce. They share strategies for reviving underperforming ad campaigns and discuss the '3 Ps' framework for diagnosing issues. The duo tackles the tension between brand standards and creative freedom while exploring which niches are thriving and which to avoid. Their insights on optimizing campaigns and maximizing conversions offer valuable guidance for anyone looking to succeed in the e-commerce landscape.

Aug 28, 2025 • 28min
A Live Demo of How to Forecast Your Q4 Against Tariffs
Discover how to effectively forecast your business finances even amid tariff uncertainties. Learn the dynamic impact of gross margins on revenue potential and why budgets need a reset during cost fluctuations. Explore the surprising long-term weaknesses of Black Friday cohorts and how understanding customer lifetime value can enhance spending efficiency. Gain insights into creating clarity and actionable plans, rather than just making predictions, to navigate the complex e-commerce landscape.

Aug 26, 2025 • 40min
Why Forecasts are Bottlenecked by Creative Diversity
In this episode of the Ecommerce Playbook Podcast, Richard Gaffin and Taylor Holiday unpack the critical connection between forecasting models and creative production. Forecasting isn’t just about predicting numbers … it’s about building a marketing and creative plan that can actually deliver them.Taylor explains why most forecasts fail: brands treat them like predictions instead of action plans. The team breaks down how to bridge that gap by tying financial models to the marketing calendar, identifying offer opportunities, and planning campaigns with excess creative capacity so you’re never scrambling when results fall short.You’ll learn:- Why every forecast depends on your creative pipeline- How to identify bottlenecks that kill forecasting accuracy- The role of growth strategists vs. creative strategists in building clarity- Why true diversity in creative comes from multiple production sources, not one overworked designer- How UGC and creator networks unlock scale and resilienceThe conversation closes with a segment featuring Yosh Chavan of Saral, who explains how to build predictable influencer systems that fuel the creative diversity today’s ad ecosystem demands.Show Notes:- Ready to solve your influencer strategy? Book Your Strategy Demo at https://getsaral.com- Explore our Creator Content Packages: https://commonthreadco.com/pages/creative-production- The Ecommerce Playbook mailbag is open — email us at podcast@commonthreadco.com to ask us any questions you might have about the world of ecomm

20 snips
Aug 25, 2025 • 26min
The Forecasting Framework Every Brand Needs Before Q4
Dive into the world of eCommerce forecasting where data meets execution. Discover why many finance-driven forecasts miss the mark and how blending qualitative insights with real-time data can elevate accuracy. Explore a three-part framework that ties together quantitative data, qualitative planning, and tactical execution. Learn to harness historical marketing insights for smarter budgeting and align marketing calendars with financial models, all crucial for navigating the critical Q4 season.

Aug 19, 2025 • 28min
Why right now is the best time to dial in your spend vs. aMER
Explore the struggle e-commerce leaders face when relying on guesswork instead of real data. Discover how forecasting models like Spend and aMER provide clear insights akin to a DEXA scan, revealing the true health of your business. Learn why most budgets lack realism and how to prepare better for Q4 by effectively analyzing spending power. Delve into the importance of adapting strategies to current market dynamics and utilize advanced analytical tools for optimized customer acquisition and retention.

Aug 15, 2025 • 36min
How Do I Pitch My Boss on Cost Caps? on DTC Hotline Ep. 2
Tony Chopp, VP of Paid Media, and Luke Austin, VP of eCommerce Strategy, share savvy insights for eCommerce operators. They reveal why the struggles with Meta Ads often hide deeper issues than mere performance dips. Discover how TikTok can outperform Meta and when to branch into secondary platforms like Pinterest. The duo also breaks down CPM dynamics, warning against the pitfalls of chasing lower costs. Finally, learn effective strategies for pitching cost caps to your boss without breaking a sweat!

Aug 14, 2025 • 37min
Understanding Spend vs. aMER, and Spending Power
In this engaging discussion, Luke Austin, the VP of E-Commerce Strategy at CTC, delves into the Spend & aMER Model, a powerful forecasting tool for brands. He shares insights on why many 8–9 figure brands are shocked by their actual efficiency curves. Luke highlights the crucial balance between spending decisions and top-line revenue growth, as well as the uniqueness of each brand's spending power. Listeners will discover strategies for optimizing budgets and improving long-term customer value, making it a must-listen for e-commerce enthusiasts!