Twins Talk Tech Leadership

Danny Suk Brown and David Suk Brown
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Jun 4, 2024 • 34min

Episode 73: Inspirational Leadership

What does an inspirational leader look like? How can you as a leader inspire your team and organization to even greater success? They want to be inspired and they need to be inspired by you. This may not be natural for some but let’s dive into some thoughts about how you can become more inspirational.Which leaders have inspired you and supported your leadership journey? Here are 6 thoughts about what an inspirational leader looks like:1. Focused2. Balanced3. Authentic4. High EQ5. Accept Accountability6. Insatiable HungerFor more leadership tips and training programs, visit AppMeetup.comKeep leading!
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May 28, 2024 • 39min

Episode 72: The Art of Listening

When every conversation could lead to a new opportunity or lay the framework for a complex challenge, the art of active listening stands out as a crucial skill. Why is listening so vital and reflective of great leadership? How can you improve your listening skills and can this skill be considered an art? Are there any active listening techniques for better communication as a leader?We explore this concept and art of active listening as this could be the very skill you need to provide more understanding and elevate your conversations.    5 to keep in mind when reflecting on the art of listening:1. The art of listening is meant to be an active activity, so get engaged. 2. Listen to understand and for context as there may exist a deeper meaning behind what is said. 3. Benefits of listening.4. Open your posture to mentorship and feedback.5. Additional tips for better Listening.Be sure to pick up our Book on Amazon, ‘Talk it Up: A Guide to Successful Public Speaking.’ While you are there, grab the accompanied Workbook. Also, visit AppMeetup.com to learn more about our leadership and soft skills programs
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May 21, 2024 • 47min

Episode 71: Strategies for Partner Success

How can strengthening the partner experience help drive even more success within the channel ecosystem? A commitment to investing more resources for partner enablement leads to greater opportunities for growth. Barracuda MSP’s Vice President of Worldwide Partner Ecosystems, Jason Beal shares from his experience on their dedication to developing the partner community and to accelerating channel sales. The emphasis is on giving partners the tools they need to become more profitable by identifying and winning more opportunities.Highlights include:His leadership journey and why leadership should drive for a high performance culture and high performance teams.The importance of cultivating a healthy and thriving international team with a designed framework of 80/20; which allows flexibility to adapt to culture, business norms and local market needs.Strategies for building a successful partner community starts with partner empathy and with “putting yourself in their shoes.”His Partner Success Formula of IQ + EQ + AQ = SQ, which breaks down into Business Acumen + Connectivity + Arrows equates into Smashing Quotas.Insight about the next logical evolution for the partner community - doing that “full customer lifecycle management.”We learn about what Barracuda has next: releasing in September their next program launch including tactical enablement around partner services.Did you also know that the term ‘battery’ means a group of barracuda?Be on the lookout for Barracuda MSP’s Global MSP Day on June 6, 2024. To learn more about Jason, connect with him on LinkedIn and visit barracuda.com/
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May 15, 2024 • 49min

Episode 70: Work Smarter, Not Harder with Autopilot

Protect your business by managing your security posture with the right partner so that you can effectively work smarter and not harder. Alignment with you in mind means creating greater efficiencies and impacting profitability.  George Smith, Head of Community & Strategic Partnerships at Augmentt speaks to the importance of supporting the work of MSPs with tools, resources and the partner community. Augmentt is a centralized SaaS security platform designed to deliver scalable managed security services.Highlights include:His own leadership journey into tech.Standardization and Augmentt’s partnership with Microsoft.Recent release of Augmentt Autopilot, allowing MSPs to set security baseline templates.‘Security is not a product, it's a discipline’.Success stories leading to cost savings and increased profitability.Tools and resources to support and increase Partner success including ebooks and their Augmenttors webinar series.His passion for the sport of Rugby and the factor of the greater team.His challenge for any curious about the Augmentt to personally reach out to him on LinkedIn.To learn more about Augmentt and to take advantage of their Demo and free 14-Day Trial, visit augmentt.com/
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May 7, 2024 • 35min

Episode 69: Customization begin with the Client in Mind

Does your organization have a reputation for putting clients first? Is this evident in the way you treat and understand their unique needs?Adrian Villasenor, Founder and CTO of Avilla Innovations sheds light into how understanding the goals of your clients can allow you to become a trusted advisor and ally in their desire to refine processes, boost organizational efficiency and productivity. Avilla Innovations is a leading software development company, leveraging technology to drive digital data solutions and transformation.Highlights include:What inspired Avilla Innovations.Why he chose to change roles to better serve Avilla Innovation and their customers, and why this also allowed him to stay true to himself and to his strengths. Foundation of transparency and empowering team members to innovate and lead.Strategic Partnership with Pipedrive.His encouragement to embrace and leverage new technologies.Words of wisdom from his father that still guides him, 'do things to the best of your ability and with the best intentions.'Connect with Adrian on LinkedIn. Learn more about Avilla Innovation by visiting avillainnovations.com/ and schedule your free consultation.  
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Apr 30, 2024 • 41min

Episode 68: Champion Diversity and Vulnerability

Effective leaders not only advocate for diversity, equity, and inclusion (DEI) but also embody vulnerability—an essential quality that cultivates openness, empathy, community and inclusivity. As a leader within your organization, do you help to foster a culture that is safe for dialogue, welcoming of ideas, acknowledging of diverse journeys, providing sponsorships and supporting growth?Kerry Robinson, Commercial Distribution Director at Ping Identity shares why it is important for organizations and leaders to promote awareness and drive change by expecting and supporting a diverse and inclusive workforce. You accomplish this by championing all identities. Highlights include:How others have supported her leadership journey and set the stage for Kerry to support others. People want to be seen, empower them to show up.Value of participating in your organization's Employee Resource Groups (ERGs); much like Women of Ping, Ping RED (Racial, Ethnic and Diversity).Kerry's belief that, "there's nothing more important than to be authentically you."Kerry's conviction that, "When your most passionate people get quiet, this is when the leaders should absolutely be concerned." Connect with Kerry on LinkedIn and to learn more about Ping Identity and their partner community, visit pingidentity.com/
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Apr 22, 2024 • 31min

Episode 67: PitchIT Accelerator Program

The application window for PitchIT 2024 is still open. The annual PitchIT Accelerator Program is now in its 5th year, and we are thrilled to partner again with Sean Lardo, ConnectWise and the IT Nation community.Sean Lardo, Head Evangelist and a true voice for the partner joins us once again to talk about IT Nation and the upcoming PitchIT Accelerator Program. PitchIT is a worldwide ‘Shark Tank’ like competition that invites organizations to highlight their innovative solutions, be discovered and to learn from the community. 26 vendors are chosen to be a part of this amazing 16-week incubator program, led by industry experts, covering sales, marketing, branding, messaging, product security, and more. From that cohort group, 3 will become Finalists and present live at IT Nation Connect. Additional highlights include:PitchIT winning prize of $70,000.ConnectWise marketplace.The 3 Finalists alone have generated over $3M in ARR.To learn more about the Accelerator program and to become a participant:https://www.connectwise.com/theitnation/pitchit
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Apr 16, 2024 • 39min

Episode 66: Practices of Successful Leaders

Tech leaders must develop a mindset and integrate strategies to support the continued demand from their organizations and the market. How can they become more effective and efficient with their time? Who are some of the leaders that you should emulate? What are some of their best practices?Let’s dive into 10 observations of successful tech leaders. Perhaps some of these will support you and your drive to be excellent. Be the ModelPrioritizing self awareness and self developmentOrganize your scheduleHave growth goalsPractice curiosityDon’t just close tickets, learn from themRefine your nicheLeverage strategic partnerships and alliancesAutomate and delegateCelebrateTo learn more about our coaching and training programs, visit appmeetup.comAppMeetup: Microsoft's 2024 Supplier to Supplier Collaboration Partner.   Thank you for your continued support of our Podcast. 
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Apr 9, 2024 • 46min

Episode 65: Stress Management Translates into Success

Whether you like it or not, stress and stressful experiences are a part of life. Stress can be compounded and even triggered by various factors, including personal challenges, health concerns, work pressure, or even global events. The key is learning how to manage stress. This ability can significantly impact our overall wellbeing and professional success.Dat Tran, Leadership coach, Speaker and Founder of Dat Purpose shares his journey and insight into helping leaders and organizations with this area of stress management. Highlights include:Discovered his purpose and how he helps leaders align with their own purpose.We can have 'saboteurs', thought patterns that can hold us back from being our bestDefining what positive intelligence is and the importance of training our mind.Creating a psychological safe place for our people to be at their best.His Stress Management Framework: Bury. Release & Process.Importance of leadership to model the framework.We also dive into strategies for releasing stress, including exercise, breathing and meditation. Understand the language of stress and how to communicate what you are feeling. Don’t bury stress; instead, release and process to ensure continued growth, provide security and nurture an environment for greater success. To learn more about Dat, connect with him on LinkedIn and visit datpurpose.com/
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Apr 2, 2024 • 42min

Episode 64: Humanize Technology Framework (a Replay)

We are working on a couple of projects and wanted to give a shoutout to one of our program sponsors. This is a special replay of an episode with Adam Walter, President of Humanize IT. Humanize IT provides a framework for Managed Service Providers to humanize aka simplify the approach to client interaction and communication.  Demonstrate your value and increase opportunities by leveraging this software. You will also learn about Adam's experience as a ConnectWise PitchIT Participant and Winner of The 'Most Innovative Solution' award. Give a listen to Adam’s Humanize IT podcast and learn more about Humanize IT by visiting humanizeit.biz/Leverage content like this program to elevate your game and voice. Thank you Adam and Humanize IT for sponsoring our program. For more information and to become a sponsor, visit AppMeetup.com 

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