Twins Talk Tech Leadership

What's the recipe for building a winning team? As a leader, how can you inspire and bring the very best out of your team? We’re not talking about just hitting goals, but surpassing them.No one wants to believe that their contributions are not being noticed or appreciated. They want to know that their knowledge, experience and skills are relevant, valued and necessary to the overall success of the organization. They want to be engaged, motivated and inspired!Whether you're a seasoned manager, executive or relatively new to leadership, here are Five Ways you can engage and inspire your team:1. Set Clear Goals2. Encourage Autonomy3. Provide Learning Opportunities4. Reward System5. Share Positive FeedbackGoals not only need to be set, they must also be clear and understood by every team member. Autonomy fosters the spirit of ownership & responsibilityWhen the budget gets tight, avoid the temptation to cut training and learning programsNot all want to receive recognition the same way. Learn what motivates and encourages them. Reward system helps them to feel appreciated, work harder and strive for excellenceFeedback Loop with constructive feedbackAsk about how we can support your learning and growth initiatives with our resources and Mercury Platform.

Does your organization have a strategy for technology integration and how can this be integral to achieving superior productivity goals? What should you know before adoption and how can these tools help to optimize operations, enhance decision-making, and personalize customer experiences?David Wright, Covenant Global’s SVP of Global Strategy shares his thoughts on the importance of developing an AI and Data Governance Strategy. Covenant Global is a woman-owned technology consulting firm that empowers organizations to excel in the digital age with comprehensive cloud technology, cybersecurity, and compliance solutions.Some of the highlights include:Leveraging AI Tools like Microsoft CoPilot can become a force multiplier, automating repetitive tasks and facilitating smoother workflows.Developing an AI Strategy considering factors including desired outcomes, current skill level, necessary training and data readiness.How he presents his company, 'It’s all about value.'Interesting places he has lived.Lessons learned from leaders including Barbara CorcoranConnect with David on LinkedIn and visit covenant.global/ to learn more about how Covenant Global can become a great partner in your integration and adoption strategy. David is also sharing a free Copilot Readiness Assessment for our listening audience: covenant.global/services/copilot/

A strong foundation sets the stage for sustainable growth. Paramount to building a successful organization also requires perspective, grit and being able to align with the right partnerships. Lucas Diaz, CEO of Ludia Consulting shares how clarity of purpose, market and partnerships can lead to incredible results. Ludia Consulting is a minority-owned Microsoft Dynamics partner serving clients in industries including oil & gas energy, manufacturing, and professional services.Highlights include:Building upon a family heritage.Impact of AI and technology, technical debt and elevating underserved communities.Partnerships with AppMeetup and Microsoft helped to bring clarity, including their ICP. 'Have a 100% reference ability rate' as a result of their focus on 'value, trust and communication.'Upcoming special announcement with Microsoft and the launch of Ludia TV.Connect with Lucas on LinkedIn and visit ludiaconsulting.com/

A major component and factor to successfully work with the government lies with ensuring that you are compliant with the latest regulations and requirements. Why is this verification component so important? John Igbokwe, CEO of TechAxia, a cybersecurity compliance services firm, talks about the value of being a specialist; able to fully assess your cybersecurity posture, implementing best practices, and providing ongoing support and maintenance.Highlights include:Having a partner you can trust to ensure you are CMMC compliant, achieving your CMMC certification.Challenges that they faced as an organization; and being able to make the transition from working in the business to working on the business.Testimonials that help validate the importance of their work.Their commitment to providing resources for the sector, including a free mini course, which is a part of their CMC Learning Series.Their experience with AppMeetup and the Microsoft BPGI Program: 'Transformational'Working with his spouse.Recent launch of their 'Microsoft 365 Fast Track' programConnect with John on LinkedIn and visit techaxia.com/ to learn more and to gain access to resources as well as their 'Microsoft Exchange Best Practice Checklist.'

What does it mean to build with the client in mind? You can always do more discovery, be more customer-centric, and learn from those who are integrating and using your solution set. Greg Celmainis, COO & VP of Corporate Development with MSP Process shares about their success from understanding the needs of their clients; the needs of the MSPs that they support. MSP Process partners with the best-of-breed MSP industry tools to provide leading service desk automation tools.Highlights include:Greg’s leadership journey and the beginning of MSP Process.Recognition for the impact MSP Process is having within the community.Expectations from being at IT Nation Secure and this equating to 'touchpoints.'Importance of truly understanding your clients.Authentication and potential vocal and facial recognition threats.His hobbies and love for British Columbia, Canada.Connect with Greg on LinkedIn and visit mspprocess.com/ to schedule your demo.

Having a strategic partner who understands your industry can be a true game changer; especially if your sector is all that they focus on. Brian Kensky, Growth Consultant with Marketopia shares how having tech channel expertise can factor into a successful marketing strategy. Marketopia is driven to help MSPs and vendors grow with branding awareness and marketing strategy, lead generation services and sales enablement solutions.Some of the key takeaways:What led Brian to the tech sector.What sets Marketopia apart - they are focused only on MSPs.Providing resources for the community, including their ‘Tech Trends Video Library.’What he hopes to gain from the IT Nation Secure Conference.Importance of family and his hobby of 'retro video game collecting'Connect with Brian on LinkedIn and book a free growth consultation by visiting marketopia.com/

Not everything has to be a crisis, but should there be one, you must be prepared with a proactive strategy to address any threat to the business or its reputation. This strategy plan involves technology, systems and protocols that will enable an organization to effectively communicate both internally and externally.Amanda Lee, Vice President of Corporate Communications with ConnectWise shares about the importance of clarity and how you can transform opinion and generate convocation through compelling stories. Highlights include:Her journey into Technology.Working with the U.S. Congress.The adrenaline rush around crisis communication.How a little conflict can be healthy.Her passion for supporting various communities, including ‘Voices of Innovation.’Amanda states that we are all in sales to some capacity, “we're all trying to sell a story, we're all trying to sell an idea, and we're all trying to get mindshare.”Her advice for those looking to break into or advance their career as a communication strategist.Connect with Amanda on LinkedIn and visit connectwise.com for more information about this incredible community including any special announcements or introductions.

What does it mean to tap into your potential? How can an organization help talent find their voice and develop into their full potential? Kisha Thompson, Chief People Officer with ConnectWise shares her experience from guiding talent and the privilege of leading this charge.Highlights include:How she approaches managing talent both in the States and internationally.The call to empower and help others find their voice by listening to bring about vulnerability and ideas. Kisha stated that, “'we don't just hear you; here are some results of what has been implemented” because of what you’ve shared. 'Getting more representation in the C-Suite begins with not being afraid to talk about it.Having great advocates including her own CEO.Think outside the box for how you are looking for talent.How she stays inspired.Connect with Kisha on LinkedIn and visit connectwise.com to learn more about available resources for the community. 

Can’t think of a better way to kick off an amazing conference with over 1,200 attendees than to sit down with Patrick Beggs, Chief Information Security Office, ConnectWise. Patrick gives us a snapshot of his role and what we can look forward to from IT Nation Secure. Highlights include:Importance of communication..Key points from his keynote with CEO Jason MaGee, Jay Ryerse, VP, IT Nation; Ameer Karim, Executive VP and GM, Cybersecurity and Data Protection; and John Helms, Director of Product, Cybersecurity.Why he is excited about the Fireside Chat with Theresa Payton, the first female CIO for the White House.Leading a Community-led Discussion entitled Uniting Against Vulnerability with several other sector influencers.Trends and why you must know if ‘your house’ is exposed.Connect with Patrick on LinkedIn and visit Connectwise.com/ to learn more about the community as well as their recent release of ConnectWise Security360. 

What is IT Nation? Gregg Lalle, SVP and GM of IT Nation at ConnectWise shares about the growth of this amazing community; a community reflected by the motto of ‘Wise Together, Rise Together.’Highlights include:Gregg's unique perspective from leading international sales and now heading up the community.The collaborative spirit of the global IT community and the 3 experiences of Secure, Automation Nation, Grow.Designing the community to meet partners ‘where they are' and with programs, education and networking.When growing the community, Gregg believes that, “you have to build intentionality into the business plan.”Future plans for IT Nation including Connect and PitchITConnect with Gregg on LinkedIn and visit connectwise.com/theitnation to stay in touch with the latest updates.