

Twins Talk Tech Leadership
Danny Suk Brown and David Suk Brown
Welcome to Twins Talk Tech Leadership, where identical twins Danny Suk Brown and David Suk Brown explore everything related to leadership and technology. Join us for fascinating conversations with today’s top tech experts and thought leaders on everything from sales strategies, leadership philosophies, mindset, and industry trends.Website: appmeetup.com/twinstalktechleadership/Community: facebook.com/groups/salesmavericksPatreon: patreon.com/twinstalkitup
Episodes
Mentioned books

Oct 1, 2024 • 42min
Episode 93: Negotiate and Get What You are Worth
You’ve crushed the interviews and are now being presented with a compensation and benefits package. Should you accept the offer? Have you considered other forms of compensation, such as equity or stock options; or, additional benefits including severance, travel packages and milestone bonuses? Joining us is Devon Hennig, who shares how he helps leaders take the stress out of negotiating for the best possible deal. He believes that you should never leave ‘money’ on the table and that you should earn what you are worth. Is it time that you got paid and not played? Devon is the Founder of Boardroom Confidential, A private community for senior executives and the Author of 8 books, including, "The Sr. Compensation Bible" and "How to Be VP."Highlights include:Mistakes are often made around how leaders negotiate equity and severance packages.Understanding more creative forms of bonuses.Employers are expecting you to negotiate.The effectiveness of positioning statements.His book, 'The Senior Compensation Bible' as a resource and guide for defining the ‘what and the how’ in positioning yourself for the most out of your next negotiation.Producing content on social media platforms.Soon to uncover his new private community.Follow Devon on LinkedIn and learn more about Devon’s community by visiting boardroomconfidential.comUse the Code 'Twins' for your 20% discount when you order your one copy of, ‘The Compensation Bible’.

Sep 24, 2024 • 46min
Episode 92: Forward Thinking Tech Solutions
Having a plan for how technology will evolve and being able to address the demands of a growing consumer base is essential if you want to remain a global leader. Success at this level means having a strategic planning process that factors not only trends, but also potential scenarios. This is looking 2, 3 or even 5 years ahead.Tom Butler, Executive Director of Worldwide Commercial Portfolio and Product Management at Lenovo shares insight into how he leads with the future in mind. This includes factoring the impact of their global commercial Notebook business; their ThinkPad and ThinkBook. Highlights include:Bringing AI capabilities to local devices.Future forward discussions.GPU, CPU and the NPU (Neural Processing Unit).Value of time.‘Tomisms’ including The 3 P's of Personal, Protected and Productive as well as his STT Culture to empower Speed, Trust and Transparency.Incorporating activities to stay at his very best.Connect with Tom on inkedIn and visit lenovo.com/ to stay informed about product releases and learn about the upcoming Lenovo Tech World 24’ Conference.

Sep 17, 2024 • 34min
Episode 91: Customer Success Impacts Growth
A recipe for any successful organization includes having a great product or service and an effective sales methodology with a forward thinking marketing approach. Core to sustainability and continued growth involves being able to maximize the lifetime value of your customers. Vic Kasoff, a VP of Partner Success for a national behavioral health company, speaks to the benefit of integrating a well-defined customer success strategy. Customer Success involves understanding and meeting the needs and expectations of your customers. By prioritizing customer success, organizations can increase retention, create loyalty and increase revenue growth.Highlights include:Vic’s leadership journey.Analyzing and understanding the customer journey. Improve opportunities for new customers by creating advocates who provide referrals, create strong case studies, and finding potential upsells and cross sales.Be proactive as churn typically happens when there is a disconnect.The role of storytelling and the essential need for transparent communication, both internally and externally.Work-life balance involves boundaries and learning to be present. To learn more about Vic's approach to managing customer success journeys and leadership teams, connect with him on LinkedIn.

Sep 11, 2024 • 29min
Episode 90: The Power of Silence
Silence can at times seem uncomfortable and invite uncertainty. Does the speaker know what they are talking about; can they navigate and respond to challenging questions; why do they appear so nervous? How can silence be used strategically to your advantage? How can pausing for a brief moment, grant permission to 'soak' in what has been shared, set the stage for transitioning to the next point or even be used to reset or reframe your thoughts? We discuss the power of silence and how this can be effective for overcoming those dreaded 'filler words', control the rhythm and set the stage for you to shine as the subject matter expert - SME. A well-timed pause can also present an opportunity to emphasize key points and evoke emotion. Don't forget the impact of silence through your body language. To learn more about our soft skills training and public speaking coaching, visit appmeetup.comAlso look for our books and journals on Amazon, including our Public Speaking Book, Talk it Up: A Guide to Successful Public Speaking.

Sep 3, 2024 • 30min
Episode 89: Self-Reflection in Leadership Development
How can taking time to reflect benefit your success journey? Effective leaders understand the value of self-reflection and actively incorporate it into their leadership practices.In this episode, we will delve into the importance of introspection and the impact examination can have on leadership development. Leadership is not just about guiding others; leadership is also about personal growth through continuous assessment. By taking the time to reflect, leaders can identify both strengths and weaknesses, increase self-awareness, uncover blind spots, and discover patterns of behavior that may be impacting or contributing to their success. Leaders who prioritize self-reflection inspire their teams to adapt, embrace feedback and innovation, while expecting continuous improvement. Promote learning and growth by making self-reflection a regular part of your routine. A few examples of effective leaders who practice self-reflection include:Microsoft Chairman and CEO, Satya Nadella.Howard Schultz, former Chairman and CEO of Starbucks.Oprah Winfrey, Media Producer and Philanthropist.Investor, Founder of Bridgewater Associates, Ray Dalio.To learn more about tools and resources to support your leadership goals, visit appmeetup.com

Aug 29, 2024 • 21min
Episode 88: 5 Things to do for Closing out 2024
What should you know if you want to close 2024 strongly and ensure a great start to 2025? 5 Things to know plus a Bonus:1. Know your numbers.2. Know what your ICP values. 3. Do you need to refine your ICP? 4. Automate 5.Social MediaThe Bonus centers around a focus on inspiring your buyers and making the journey easy for them.Regardless of the responsibility level, every leader, team member and department within the organization must know the numbers that apply specifically to them. They need to understand how 'their part' impacts the overall success of the business. Perception is key for delivering expectations. How well do you know what your Ideal Client Profile (ICP) is? Consider the 80/20 rule and leverage your partnerships. Ride the momentum into 2025 with these keys.To learn more about leadership, soft skills and coaching resources, visit appmeetup.comAsk us about how you can take advantage of the flex dollars your organization provides to support continued education and growth.

Aug 20, 2024 • 58min
Episode 87: Architect the Vision of a Great Channel
The combination of having to navigate the ever-changing tech landscape with buying behavior preferences is transforming how organizations go to market. Trends reveal the importance of being able to engage your channel partners and develop a thriving channel community.Jeffrey Taylor, Channel Strategy Leader at Lenovo lends his experience with building and supporting an innovative channel strategy and global partner ecosystem. Highlights include:Over 80% of Lenovo’s revenue globally goes through the channel.A focus on developing the Channel led to Lenovo 360, a framework built around the 3 Pillars of ‘Enable, Connect, & Grow.’Creation of learning paths and certifications, with 38,000 new certifications in 2023.Soon to launch their Lenovo 360 for MSPs and the importance of Lenovo TruScale.Listening to the partner and adapting to support their journey.Importance of storytelling and crafting the right narrative to create personal connection.Jeffrey’s book, ‘Bigger Than The Widget: Building Meaningful Customer Relationships By Going Beyond Your Product’ and the connection to the V Foundation.To learn more about Jeffrey, connect with him on LinkedIn or grab him at an upcoming Conference. Also visit lenovo.com to learn more about the partner community. Don’t forget to pick up his book on Amazon and other book distributors.

Aug 13, 2024 • 46min
Episode 86: Building the Community
No matter where you are on your growth journey, you can benefit from a community with like minded leaders and organizations. Specialized communities can help accelerate growth and increase networking and educational opportunities. Nancy Henriquez, Head of US Community with SuperOps speaks to the benefits for leaders and organizations who align themselves with a growing community. SuperOps is an AI-powered unified PSA-RMM platform for MSPs.Highlights include:Highs and lows of her leadership journey, including how being in the Goldman Sachs 10,000 Small Business Program fueled her growth.A success story about consolidation, savings and being in a better position to serve clients.Partnership with Pax8.Community resources including podcasts, forums and summits to provide education and networking.Importance of personal development as a leader. Connect with Nancy on LinkedIn and visit superops.com/ and superops.com/demo?src=appmeetup for a free demo.

Aug 6, 2024 • 43min
Episode 85: Insights and Stories Within the Data
When you think about the future and growth of technology, start by looking at the numbers. The data reflects a more agile, faster and consumer centric approach to winning. What do the latest trends and data say about your business? What does it mean for how you should approach the market? We are thrilled to highlight our partnership with lenovo with a special series, beginning with our friend Jay McBain, Chief Analyst for global channels at Canalys, a leading global technology market analyst firm with a distinct focus on channels, partnerships, alliances, and ecosystems. Highlights include:Data and more data, reflecting the growth of technology.The global economy with a Gross Domestic Product (GDP) of $105 trillion with Tech and Telco making up 5%.Cyber Security and Managed Services growing at 12%, with Managed Security at 15%.Gen AI $158 Billion."One thing has always been constant. Where there's mystery, there's margin"Lenovo awarded ‘Champion’ Status in Canalys Global Sustainable Ecosystems Leadership Matrix. Importance of exposing the world to his children and juggling travel schedules with Michelle.Stay tuned for more content around our new partnership with Lenovo and make sure you are connected with Jay for his blogs and insights surrounding the IT industry, channel management, and some of his own life. Visit canalys.com/insights and jaymcbain.com/

Jul 30, 2024 • 48min
Episode 84: Project the Right Image
When was the last time you thought about the impact of your organization’s brand? What about your own image? A strong brand and image builds trust and can leave a memorable impression; an impression that lends to what can be expected. This type of reputation translates into value. Lisa Shorr shares why it is important within the tech sector to know the strength of your brand. Lisa is a Speaker, Corporate Brand & Image Consultant and Owner of Secure Future Tech Solutions. Highlights include:Her journey into technology and becoming an image consultant.Shorr to Shine System as a framework.B.R.A.N.D. Method which led to her soon to be released book, Your B.R.A.N.D; Unleashed. B.R.A.N.D stands for:B – Professional BehaviorsR – Respect yourself, your corporate brand and your client’s brandA – The Power of your Appearance N – Effective Networking D – Dynamic Dialogue Consistency is key and you have to set yourself apart from the “sea of sameness.”The need for more female role models and allies. "It's important to have that empathetic view of what it means to be a woman in tech."Connect with Lisa on LinkedIn and visit shorrsuccess.com to stay connected with her work and to sign up for information about her book release. For our listening audience, Lisa is offering a free report on how your company image could be costing your MSP money (shorrsuccess.com/msp-free-report/)