Knowledge Fika

In this episode of Knowledge Fika, hosts RebeckaIsaksson and Dawn Brushammar sit down with Daniel Cohen-Dumani, founder of Experio AI, to explore how artificialintelligence is transforming knowledge management in consulting. Daniel shares insights from his extensive career, highlighting the challenges of preserving organizational memory and the power of AI-driven curation. The conversation dives into skills discovery, workforce planning, and the role of technology in enhancing client relationships. Learn how Experio AI connects to diverse data sources to uncover hidden competencies and streamline proposal generation. Despite the rise of automation, Daniel emphasizes the irreplaceable value of human intuition and empathy. Tune in for a thought-provoking discussion on thefuture of consulting, and how AI can support—not replace—human expertise.About Daniel Cohen-Dumani: Daniel Cohen-Dumani is a passionate technologist with over 30 years of experience driving digital transformation across industries. Formerly founder and CEO of Portal Solutions and Partner and Market Leader at Withum Digital, he has led groundbreaking initiatives in AI, machine learning, and cloud technologies. Daniel specializes in knowledge management and custom AI solutions, including intelligent chatbots and predictive analytics. As a Board Member of the Maryland Tech Council, he actively supports tech innovation in the MD-DC-VA region. He’s currently building Experio AI, a venture aimed at redefining how businesses harness organizational knowledge in an AI-driven future.

Aki Antman, founder of Sulava Oy and a Microsoft 365 Copilot MVP, alongside Hanna Radtke Bergström, an expert in guiding non-technical teams on AI adoption, dive into the transformative potential of AI in workplaces. They emphasize the need to democratize AI education and share insights on navigating regulatory challenges, especially in healthcare. The discussion also includes the impactful role of generative AI tools like Microsoft Copilot in enhancing productivity, and they reflect on workplace culture through the lens of 'Fika'.

Marko Wathen, founder of Aigui and an experienced consultant in project management and AI tools, shares his journey from finance to innovating knowledge visualization. He discusses how visual interfaces can streamline AI interactions, making complex information more digestible. The conversation highlights the evolution of project management, advocating for Kanban's adaptability. Additionally, Marko's side project emphasizes sustainable coffee solutions, reflecting his passion for Nordic coffee culture. It's a mix of innovation, coffee enthusiasm, and insightful ideas!

In this engaging discussion, Simon Doy, Chief Technology Officer at iThink 365 and a Microsoft MVP, shares his journey in the Microsoft ecosystem. He dives into how Microsoft 365 Copilot redefines productivity and personal knowledge management. The conversation explores the empathetic design of modern AI agents and their role in enhancing communication and efficiency. Simon also introduces SmartFlow, an innovative tool for improving meeting information management, all while sprinkling in light-hearted anecdotes about coffee preferences and cultural nuances in healthcare.

Cindy Hubert, a Knowledge Management Fellow at APQC with nearly 30 years of experience, discusses her journey in transforming the knowledge management landscape. She emphasizes the vital role of human factors and ongoing learning over mere technology. The conversation dives into the creation of maturity models and the significance of conversations in sharing tacit knowledge. Cindy also reflects on the Swedish tradition of 'Fika' and how casual connections boost collaboration, especially for younger employees facing modern workplace challenges.

Join Andrew Herd, a senior knowledge management expert with 25 years in the space sector and Kristina Mirchuk, founder of GEIST Consultancy, as they explore the KM Landscape 2025 project. They discuss the significance of co-creation and inclusion in knowledge management. Key topics include the evolution of personal and organizational knowledge management, the importance of diverse voices, and bridging international perspectives. Plus, they delve into the shift from static to dynamic knowledge mobilization, emphasizing active community engagement.

Steve Pucelik, Senior Product Manager at Microsoft, shares his extensive knowledge of SharePoint Embedded, a game-changer in document management. He discusses how this platform enhances collaboration with seamless co-authoring and secure storage. Challenges faced by customer service teams are addressed, emphasizing improved efficiency through integrated support systems. Steve also highlights the upcoming SharePoint Embedded roadshow featuring hands-on labs and expert talks. Plus, he delves into the Swedish tradition of Fika, illustrating how breaks can boost innovation and problem-solving.

Join Jonathan Gordon-Till, a seasoned knowledge management expert and Community of Practice Leader at Mondelez, as he tackles the crucial balance between technology and human connection. He discusses the evolution of knowledge sharing in organizations, emphasizing the power of informal conversations and community bonds. Jonathan reveals the success of his 'Totally Random' program, demonstrating how random coffee chats enhance collaboration and innovation. He also reflects on the impact of AI in knowledge management, advocating for a human-centered approach for better outcomes.

Sven Rinke, a Senior Director at SimCorp with a PhD in Theoretical Physics, discusses transforming knowledge management in professional services. He shares his journey from East Germany to fintech, emphasizing the importance of creating a culture of knowledge sharing. Sven highlights the challenges of aligning sales promises with product realities and the role of Knowledge Flows in addressing these gaps. The conversation also delves into the evolving impact of AI in enhancing learning and validation processes, and the power of informal connections in driving innovation.

Ninez Piezas-Jerbi, a seasoned knowledge management professional and former senior statistician at the WTO, dives into the transformative impact of mentorship in knowledge management. She shares insights on building authentic relationships between mentors and mentees, highlighting the chemistry that fuels these connections. Ninez also compares knowledge management practices between NGOs and the private sector, revealing unexpected lessons and the importance of empathy. Plus, enjoy a lighthearted conversation about the Swedish Fika tradition and its role in workplace dynamics!